•Make sure the center/surround speaker (s) is (are) set to either “SMALL” or “LARGE.”

There is no sound from the surround back speakers.

•Some discs have no Dolby Digital Surround EX flag even though the packages have Dolby Digital Surround EX logos.

There is no sound from the subwoofer.

•Check that the subwoofer is connected correctly and securely.

•Make sure you have turned on your speaker.

•When all speakers are set to “LARGE” and “Neo:6 Cinema,” or “Neo:6 Music” is selected, there is no sound from the subwoofer.

The surround effect cannot be obtained.

•Make sure the sound field function is on (press MOVIE or MUSIC).

•Sound fields do not function only for signals with a sampling frequency of higher than 48 kHz.

Dolby Digital or DTS multi-channel sound is not reproduced.

•Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format.

•When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the setting for the digital audio output of the connected component is available.

Recording cannot be carried out.

•Check that the components are connected correctly (page 28).

•Select the source component (page 58).

The MULTI CHANNEL DECODING lamp does not light up in blue.

•Check that the playback component is connected on a digital jack and the input is selected properly on this receiver.

•Check whether the input source of the software being played back corresponds to the multi-channel format.

•Check whether the setup on the playback component is set to multi-channel sound.

•Check to make sure the selected audio (digital) input jack is not assigned to other inputs in “Input Assign” in the Input menu (page 103).

There is no sound from the component connected to the DIGITAL MEDIA PORT adapter.

•Adjust the volume of this receiver.

•The DIGITAL MEDIA PORT adapter and/or component is not connected correctly. Turn off the receiver, then reconnect the DIGITAL MEDIA PORT adapter and/or component.

•Check the DIGITAL MEDIA PORT adapter and/or component device to make sure it supports this receiver.

Video

There is no picture or an unclear picture appears on the TV screen or monitor.

• Select the appropriate input on the receiver

 

(page 58).

 

• Set your TV to the appropriate input mode.

 

• Move your TV away from the audio

Additional

components.

 

• Assign the component video input

 

correctly.

 

• The input signal should be same as input

Information

when you are up-converting an input

 

signal with this receiver (page 41).

 

continued

 

 

 

 

167GB