You cannot turn on the product | Sony DSC-HX400, HX400V specification

[192] Troubleshooting

Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product.

Make sure the direction of the battery pack is correct, and insert it until the lock lever is locked.

[193] Troubleshooting

Troubleshooting

Battery pack and power

You cannot turn on the product.

After inserting the battery pack into the product, it may take a few moments for the product to power up.

Make sure that the battery pack is inserted correctly.

The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use.

Make sure that the battery is NP-BX1.

[194] Troubleshooting

Troubleshooting

Battery pack and power

The power turns off suddenly.

Depending on the product and battery pack temperature, the product may turn off automatically to protect itself. In this case, a message is displayed on the product screen before the product turns off.

If you do not operate the product for a certain period of time, it turns off automatically to prevent wearing down the battery pack. Turn on the product again.

[195] Troubleshooting

Troubleshooting

Battery pack and power

The remaining battery level indicator shows an incorrect

Image 157

Sony DSC-HX400, HX400V manual You cannot insert the battery pack into the product, You cannot turn on the product

Contents

Before Use How to UseConfirming the operation method Selecting a shooting mode Using shooting functionsUsing the zoom Shooting Selecting a screen display mode Using the flashAdjusting the focus Adjusting the exposure Adjusting color tones Selecting a drive mode Continuous shooting/Self-timerSelecting an effect mode Selecting the ISO sensitivity Viewing Setting the other functions of this productCustomizing the shooting functions for convenient use Viewing still images Changing settings Ctrl for Hdmi Using Wi-Fi functions Viewing on computers Adding applications to the product Precautions/This product If you have problems TroubleshootingTroubleshooting Viewing images Wi-Fi Memory cards ComputersOthers Messages Identifying partsSituations this product has difficulty handling MessagesPage Page List of icons on the screen List of shooting mode icons P* a S M List of viewing mode icons100 Page 100-0003 C3200±0.0 7500K A5 G5 Switch Av/Tv±0 ±0 ±0 Lock-on AF F3.5 250ISO400 9044′55″N 23344′55″W Adjusting the viewfinder diopter-adjustment Using the shoulder strap Using the control button About the shooting adviceAbout the In-Camera Guide Using Menu items Using the Fn Function button Performing settings on the dedicated screen Shooting still images Shooting movies Focus indicator Available functions List of mode dial functions Intelligent Auto About Scene Recognition Superior Auto Scene Recognition Advantages of automatic shooting ISweep Panorama Program AutoProgram Shift Page Menu item details Scene SelectionPortrait Adv.Sports Shooting Night Scene LandscapeHand-held Twilight Night Portrait Gourmet PetBeach Snow High Sensitivity Soft Skin Aperture Priority Shutter Priority Manual Exposure Movie Memory recall Zoom Zoom features available with this product Zoom Setting When Aspect Ratio is Using flashAbout zoom scale When you do not use the flash Flash Mode Wireless Autoflash default settingFlash Off Fill-flash Flash Comp Switching the screen display Shooting Image Size still image Default setting Image size when Aspect Ratio isAspect Ratio still image Quality still image Fine default settingPanorama Size 169 Panorama Direction Changing the focus method using the zoom/focus switch Focus Area Focus mode detailsAF/ZOOM Single-shot AF MF Manual Focus Manual Focus Focus-lockWide Center Direct manual focus DMF Focus Magnifier MF Assist still image Peaking Level Focus Magnif. Time Lock-on AF Peaking Color Off Lock-on AF On AF Illuminator still image Auto default settingExposure Comp Multi default setting Metering ModeExposure Set. Guide Spot Drive Mode Cont. Shooting Self-timer Self-portrait Self-timerCont Cont. Bracket Cont. Bracket 0.3EV 3 Image default settingWB bracket Cont. Bracket 0.7EV 3 Image Multi Frame NR： ISO Auto default setting Range Opt. DRO Multi Frame NR Auto HDR Exposure Diff. Auto default setting Range Optimizer Auto default settingAuto HDR Range Optimizer Lv1 ― D-Range Optimizer Lv5 Daylight White BalanceCloudy Incandescent Capturing a basic white color in Custom Setup mode Picture Effect HDR Painting Soft FocusRich-tone Mono Miniature To set Contrast, Saturation and Sharpness Creative Style File Format movie When File Format is set to Avchd Record Setting movieWhen File Format is set to MP4 Menu items details SteadyShot movie File Format MP4 1440×1080 12M default setting24p 24MFX 25p 24MFX 24p 17MFH 25p 17MFH Normal default setting Intelligent Active default settingMicref Level Wind Noise Reduct Movie Button Auto Slow Shut. movie To change registered settings To recall registered settingsMemory Items that can be registered Function Menu Set Custom Key SettingsFunction of the Custom key Brightness Photo CreativityColor Vividness Face Detection frame Smile/Face DetectTips for capturing smiles more effectively Smile Shutter Red Eye Reduction Soft Skin Effect still image Auto Obj. Framing still image Write Date still image High ISO NR still imageAuto Grid Line 10 Sec/5 Sec/2 Sec default settingAuto Review Manual Playing back images Image Index Playback zoomTo change the number of images to be displayed Images default setting/25 Images Switching the screen display during playbackDeleting a displayed image To return to single-image playback Playing back movies Deleting multiple selected imagesMultiple Img All in this Folder Available operations during movie playback Motion Shot Video Specify Printing Playing back panoramic images View Mode Rotate Slide ShowTo quit the slideshow in the middle of playback Repeat Cancel All with this date Cancel All in this FolderProtect 4K Still Image PB Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Audio signals Volume SettingsAdjusting the volume during playback Menu item details Manual GPS On/Off DSC-HX400V To receive a GPS signalNo icon is displayed GPS Auto Area Adj. DSC-HX400V GPS Auto Time Cor. DSC-HX400V Confirming the expiry date of the GPS assist data Use GPS Assist Data DSC-HX400V Delete GPS log data DSC-HX400V GPS Log REC DSC-HX400V Communication status screen display Upload SettingsEye-Fi Tile Menu Mode Dial Guide Pwr Save Start Time Display QualityPAL/NTSC Selector Demo Mode 1080p Hdmi Resolution1080i USB Connection USB LUN SettingMass Storage Language USB Power SupplySingle Area Setting Date/Time SetupFormat Reset Series default settingFile Number Select REC Folder Standard Form default setting Recover Image DBFolder Name Date Form Display Media Info Setting ResetVersion Camera Settings Reset Connecting an Android smartphone to this productPlayMemories Mobile Initialize Connecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded Page About NFC Send to Smartphone Select on Smartphone Select on This Device About NFC Send to Computer View on TV Slideshow settingsPlayback Selection Effects WPS Push Airplane Mode Access Point Set Other setting items How to use the keyboardFor example If you want to enter abd Disp MAC Address Edit Device Name Reset Network Set SSID/PW ResetPlayMemories Camera Apps Recommended computer environment Opening a service accountDownloading applications Launching the downloaded application How to launch the applications faster Changing the order of applications Uninstalling applications PlayMemories Home Software for Mac computers Installing PlayMemories Home Wireless Auto Import Connecting the product to a computerImporting images to the computer Disconnecting the product from the computer High-definition image quality HD Disc typeHigh-definition image quality HD Avchd recording disc Standard definition image quality STD Creating a disc with a device other than a computer Selecting the disc creation methodCreates a disc with high-definition image quality HD Blu-ray recorder Creating Blu-ray DiscsHDD recorder, etc Precautions On image data compatibility On the functions available with the productOn the monitor and lens Charging method of the internal rechargeable battery On the internal rechargeable battery Effective use of the battery pack Charging the battery packCharging time Full charge How to store the battery pack Remaining battery indicatorOn battery life Memory card Charging the battery packMemory card Memory Stick PRO Duo media SD card Memory Stick media On cleaning Recordable time of movies Number of still imagesPage Plug adaptor Zeiss lens On TV color systems Avchd format On triangulating errorsOn the restriction of use of GPS on an airplane On GNU GPL/LGPL applied software License Trademarks Troubleshooting Power turns off suddenly You cannot insert the battery pack into the productRemaining battery level indicator shows an incorrect You cannot turn on the product Level Battery pack is not charged Recording takes a long time You cannot record imagesImage is out of focus Zoom does not work Close-up shoot function Macro does not work Flash does not work Date and time are recorded incorrectly Recording date and time are not displayed on the screenAperture value and/or shutter speed flashes Image colors are not correct Eyes of the subject come out red Dark shadow appears on the imageDots appear and remain on the screen You cannot shoot images continuously Image is blurred Image is not clear in the viewfinderFlash takes too long to recharge Images cannot be played back Date and time are not displayed Product is not receiving a GPS signal. DSC-HX400VImage cannot be deleted Image was deleted by mistake Location information has not been recorded. DSC- HX400V Send to Computer is canceled halfway You cannot find the wireless access point to be connectedWPS Push does not work You cannot send movies to a smartphone You cannot use One-Touch connection NFC You cannot import images Computer does not recognize this product Images are printed with both edges cut off Formatted the memory card by mistakeYou cannot print images with the date Clock Set screen appears when you turn on the product Product becomes warm when you use it for a long timeLens gets fogged Self-diagnosis display Product does not work properlyC32 C95 E61 E62 E91 C13E94 System Error Camera Error. Turn power off then on Image DataBase File errorProcessing Unable to display Unable to rotate image Situations this product has difficulty handling