Image is not clear in the viewfinder | Sony DSC-HX400, HX400V

The memory card is full. Delete unnecessary images. The battery level is low. Insert a charged battery pack.

[215] Troubleshooting

Troubleshooting

Shooting still images/movies

The image is not clear in the viewfinder.

Adjust the diopter scale properly using the diopter-adjustment dial.

[216] Troubleshooting		Troubleshooting

The image is blurred.

Shooting still images/movies

Activate the SteadyShot function by pressing the shutter button halfway down and then shoot images.

The picture was taken in a dark location without the flash, resulting in product-shake. The use of a tripod or the flash is recommended. [Hand-held Twilight] and [Anti Motion Blur] in [Scene Selection] are also effective in reducing blur.

[217] Troubleshooting

Troubleshooting

Shooting still images/movies

The flash takes too long to recharge.

The flash has been fired in succession in a short period. When the flash has been fired in succession, the recharging process may take longer than usual to avoid overheating of the camera.

[218] Troubleshooting

Troubleshooting

Viewing images

Images cannot be played back.

Make sure that the memory card is fully inserted into the product.

Image 163

Sony DSC-HX400, HX400V manual Image is not clear in the viewfinder, Image is blurred, Flash takes too long to recharge

Contents

Before Use How to UseConfirming the operation method Shooting Using shooting functionsSelecting a shooting mode Using the zoom Adjusting the exposure Using the flashSelecting a screen display mode Adjusting the focus Selecting the ISO sensitivity Selecting a drive mode Continuous shooting/Self-timerAdjusting color tones Selecting an effect mode Viewing still images Setting the other functions of this productViewing Customizing the shooting functions for convenient use Changing settings Ctrl for Hdmi Using Wi-Fi functions Viewing on computers Adding applications to the product Precautions/This product If you have problems TroubleshootingTroubleshooting Viewing images Wi-Fi Memory cards ComputersOthers Messages Identifying partsMessages Situations this product has difficulty handlingPage Page List of icons on the screen List of shooting mode icons P* a S M List of viewing mode icons100 Page 100-0003 C3200±0.0 Lock-on AF Switch Av/Tv7500K A5 G5 ±0 ±0 ±0 9044′55″N 23344′55″W 250F3.5 ISO400 Adjusting the viewfinder diopter-adjustment Using the shoulder strap Using the control button About the shooting adviceAbout the In-Camera Guide Using Menu items Using the Fn Function button Performing settings on the dedicated screen Shooting still images Shooting movies Focus indicator Available functions List of mode dial functions Intelligent Auto About Scene Recognition Superior Auto Scene Recognition Advantages of automatic shooting ISweep Panorama Program AutoProgram Shift Page Adv.Sports Shooting Scene SelectionMenu item details Portrait Night Portrait LandscapeNight Scene Hand-held Twilight Snow PetGourmet Beach High Sensitivity Soft Skin Aperture Priority Shutter Priority Manual Exposure Movie Memory recall Zoom Zoom features available with this product Zoom Setting When Aspect Ratio is Using flashAbout zoom scale When you do not use the flash Flash Mode Fill-flash Autoflash default settingWireless Flash Off Flash Comp Switching the screen display Shooting Image Size still image Default setting Image size when Aspect Ratio isAspect Ratio still image 169 Fine default settingQuality still image Panorama Size Panorama Direction Changing the focus method using the zoom/focus switch MF Manual Focus Focus mode detailsFocus Area AF/ZOOM Single-shot AF Center Focus-lockManual Focus Wide Direct manual focus DMF Focus Magnifier MF Assist still image Peaking Level Focus Magnif. Time Lock-on AF Peaking Color Off Lock-on AF On AF Illuminator still image Auto default settingExposure Comp Spot Metering ModeMulti default setting Exposure Set. Guide Drive Mode Cont. Shooting Self-timer Self-portrait Self-timerCont Cont. Bracket 0.7EV 3 Image Cont. Bracket 0.3EV 3 Image default settingCont. Bracket WB bracket Multi Frame NR： ISO Auto default setting Range Opt. DRO Multi Frame NR Range Optimizer Lv1 ― D-Range Optimizer Lv5 Range Optimizer Auto default settingAuto HDR Exposure Diff. Auto default setting Auto HDR Incandescent White BalanceDaylight Cloudy Capturing a basic white color in Custom Setup mode Picture Effect Miniature Soft FocusHDR Painting Rich-tone Mono To set Contrast, Saturation and Sharpness Creative Style File Format movie Menu items details Record Setting movieWhen File Format is set to Avchd When File Format is set to MP4 24p 17MFH 25p 17MFH File Format MP4 1440×1080 12M default settingSteadyShot movie 24p 24MFX 25p 24MFX Wind Noise Reduct Intelligent Active default settingNormal default setting Micref Level Movie Button Auto Slow Shut. movie Items that can be registered To recall registered settingsTo change registered settings Memory Function Menu Set Custom Key SettingsFunction of the Custom key Vividness Photo CreativityBrightness Color Smile Shutter Smile/Face DetectFace Detection frame Tips for capturing smiles more effectively Red Eye Reduction Soft Skin Effect still image Auto Obj. Framing still image Write Date still image High ISO NR still imageAuto Grid Line 10 Sec/5 Sec/2 Sec default settingAuto Review Manual Playing back images Image Index Playback zoomTo change the number of images to be displayed To return to single-image playback Switching the screen display during playbackImages default setting/25 Images Deleting a displayed image All in this Folder Deleting multiple selected imagesPlaying back movies Multiple Img Available operations during movie playback Motion Shot Video Specify Printing Playing back panoramic images View Mode Repeat Slide ShowRotate To quit the slideshow in the middle of playback 4K Still Image PB Cancel All in this FolderCancel All with this date Protect Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Menu item details Manual Volume SettingsAudio signals Adjusting the volume during playback GPS On/Off DSC-HX400V To receive a GPS signalNo icon is displayed GPS Auto Area Adj. DSC-HX400V GPS Auto Time Cor. DSC-HX400V Confirming the expiry date of the GPS assist data Use GPS Assist Data DSC-HX400V Delete GPS log data DSC-HX400V GPS Log REC DSC-HX400V Communication status screen display Upload SettingsEye-Fi Tile Menu Mode Dial Guide Pwr Save Start Time Display QualityPAL/NTSC Selector Demo Mode 1080p Hdmi Resolution1080i USB Connection USB LUN SettingMass Storage Language USB Power SupplySingle Area Setting Date/Time SetupFormat Select REC Folder Series default settingReset File Number Date Form Recover Image DBStandard Form default setting Folder Name Display Media Info Setting ResetVersion Initialize Connecting an Android smartphone to this productCamera Settings Reset PlayMemories Mobile Connecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded Page About NFC Send to Smartphone Select on Smartphone Select on This Device About NFC Send to Computer Effects Slideshow settingsView on TV Playback Selection WPS Push Airplane Mode Access Point Set Other setting items How to use the keyboardFor example If you want to enter abd Disp MAC Address Edit Device Name Reset Network Set SSID/PW ResetPlayMemories Camera Apps Recommended computer environment Opening a service accountDownloading applications Launching the downloaded application How to launch the applications faster Changing the order of applications Uninstalling applications PlayMemories Home Software for Mac computers Installing PlayMemories Home Wireless Auto Import Connecting the product to a computerImporting images to the computer Disconnecting the product from the computer Standard definition image quality STD Disc typeHigh-definition image quality HD High-definition image quality HD Avchd recording disc Creating a disc with a device other than a computer Selecting the disc creation methodCreates a disc with high-definition image quality HD Blu-ray recorder Creating Blu-ray DiscsHDD recorder, etc Precautions On image data compatibility On the functions available with the productOn the monitor and lens Charging method of the internal rechargeable battery On the internal rechargeable battery Effective use of the battery pack Charging the battery packCharging time Full charge How to store the battery pack Remaining battery indicatorOn battery life Memory Stick PRO Duo media Charging the battery packMemory card Memory card SD card Memory Stick media On cleaning Recordable time of movies Number of still imagesPage Plug adaptor Zeiss lens On TV color systems Avchd format On triangulating errorsOn the restriction of use of GPS on an airplane On GNU GPL/LGPL applied software License Trademarks Troubleshooting You cannot turn on the product You cannot insert the battery pack into the productPower turns off suddenly Remaining battery level indicator shows an incorrect Level Battery pack is not charged Zoom does not work You cannot record imagesRecording takes a long time Image is out of focus Close-up shoot function Macro does not work Flash does not work Image colors are not correct Recording date and time are not displayed on the screenDate and time are recorded incorrectly Aperture value and/or shutter speed flashes You cannot shoot images continuously Dark shadow appears on the imageEyes of the subject come out red Dots appear and remain on the screen Images cannot be played back Image is not clear in the viewfinderImage is blurred Flash takes too long to recharge Image was deleted by mistake Product is not receiving a GPS signal. DSC-HX400VDate and time are not displayed Image cannot be deleted Location information has not been recorded. DSC- HX400V You cannot send movies to a smartphone You cannot find the wireless access point to be connectedSend to Computer is canceled halfway WPS Push does not work You cannot use One-Touch connection NFC You cannot import images Computer does not recognize this product Images are printed with both edges cut off Formatted the memory card by mistakeYou cannot print images with the date Clock Set screen appears when you turn on the product Product becomes warm when you use it for a long timeLens gets fogged Self-diagnosis display Product does not work properlyC32 C95 E61 E62 E91 C13E94 Unable to display Image DataBase File errorSystem Error Camera Error. Turn power off then on Processing Unable to rotate image Situations this product has difficulty handling