For importing movies with GPS location information to your computer, use PlayMemories Home.
[226] Troubleshooting
Troubleshooting
You cannot find the wireless access point to be connected.
Wireless access points may not be displayed on the product due to signal conditions. Place the product closer to the wireless access point.
Wireless access points may not be displayed on the product depending on the access point settings. Refer to the instruction manual of the wireless access point.
[227] Troubleshooting
Troubleshooting
[WPS Push] does not work.
[WPS Push] may not work depending on the access point settings. Check the SSID and password of the wireless access point, and perform [Access Point Set.].
[228] Troubleshooting
Troubleshooting
[Send to Computer] is canceled halfway.
When the battery remaining level is low, [Send to Computer] may be canceled halfway. Charge the battery pack and try again.
[229] Troubleshooting
Troubleshooting
You cannot send movies to a smartphone.
You cannot send AVCHD movies to a smartphone. Set [
File Format] to [MP4] to record movies.
