Manuals / Sony / Photography / Camcorder

Sony HX400V, DSC-HX400 manual Flash does not work, Close-up shoot function Macro does not work

Models: DSC-HX400 HX400V

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You can use only the optical zoom in the following situations:

When using Smile Shutter function. [Drive Mode] is set to [Self-portrait].

[203] Troubleshooting		Troubleshooting

The flash does not work.

Shooting still images/movies

Raise the flash.

You cannot use a flash in the following situations:

[Anti Motion Blur], [Night Scene], [Hand-held Twilight], [Fireworks] or [High Sensitivity] in Scene Selection is selected.

During Sweep Panorama shooting. During movie recording.

[204] Troubleshooting

Troubleshooting

Shooting still images/movies

Fuzzy white circular spots appear on images shot using the flash.

Particles (dust, pollen, etc.) in the air reflected the flash light and appeared on the image. This is not a malfunction.

[205] Troubleshooting

Troubleshooting

Shooting still images/movies

The close-up shoot function (Macro) does not work.

The product automatically adjusts the focus. Press and hold the shutter button halfway down. Focus adjustment may take some time when shooting a close subject.

The close-up shoot function does not work when [Adv.Sports Shooting] or [Fireworks] in Scene Selection is selected.

Image 160

Sony HX400V, DSC-HX400 manual Flash does not work, Close-up shoot function Macro does not work

Contents

Before Use How to UseConfirming the operation method Using shooting functions Selecting a shooting modeUsing the zoom ShootingUsing the flash Selecting a screen display modeAdjusting the focus Adjusting the exposureSelecting a drive mode Continuous shooting/Self-timer Adjusting color tonesSelecting an effect mode Selecting the ISO sensitivitySetting the other functions of this product ViewingCustomizing the shooting functions for convenient use Viewing still imagesChanging settings Ctrl for Hdmi Using Wi-Fi functions Adding applications to the product Viewing on computersPrecautions/This product If you have problems TroubleshootingTroubleshooting Wi-Fi Viewing imagesMemory cards ComputersOthers Identifying parts MessagesSituations this product has difficulty handling MessagesPage Page List of shooting mode icons List of icons on the screenP* a S M List of viewing mode icons100 Page 100-0003 C3200±0.0 Switch Av/Tv 7500K A5 G5±0 ±0 ±0 Lock-on AF250 F3.5ISO400 9044′55″N 23344′55″WUsing the shoulder strap Adjusting the viewfinder diopter-adjustmentUsing the control button About the shooting adviceAbout the In-Camera Guide Using Menu items Using the Fn Function button Performing settings on the dedicated screen Shooting still images Focus indicator Shooting moviesList of mode dial functions Available functionsIntelligent Auto Superior Auto About Scene RecognitionAdvantages of automatic shooting Scene RecognitionISweep Panorama Program AutoProgram Shift Page Scene Selection Menu item detailsPortrait Adv.Sports ShootingLandscape Night SceneHand-held Twilight Night PortraitPet GourmetBeach SnowSoft Skin High SensitivityShutter Priority Aperture PriorityManual Exposure Memory recall MovieZoom features available with this product ZoomZoom Setting When Aspect Ratio is Using flashAbout zoom scale Flash Mode When you do not use the flashAutoflash default setting WirelessFlash Off Fill-flashSwitching the screen display Shooting Flash CompImage Size still image Default setting Image size when Aspect Ratio isAspect Ratio still image Fine default setting Quality still imagePanorama Size 169Changing the focus method using the zoom/focus switch Panorama DirectionFocus mode details Focus AreaAF/ZOOM Single-shot AF MF Manual FocusFocus-lock Manual FocusWide CenterDirect manual focus DMF MF Assist still image Focus MagnifierFocus Magnif. Time Peaking LevelPeaking Color Lock-on AFLock-on AF On OffAF Illuminator still image Auto default settingExposure Comp Metering Mode Multi default settingExposure Set. Guide SpotDrive Mode Self-timer Cont. ShootingSelf-timerCont Self-portraitCont. Bracket 0.3EV 3 Image default setting Cont. BracketWB bracket Cont. Bracket 0.7EV 3 ImageISO Auto default setting Multi Frame NR：Multi Frame NR Range Opt. DRORange Optimizer Auto default setting Auto HDR Exposure Diff. Auto default settingAuto HDR Range Optimizer Lv1 ― D-Range Optimizer Lv5White Balance DaylightCloudy IncandescentCapturing a basic white color in Custom Setup mode Picture Effect Soft Focus HDR PaintingRich-tone Mono MiniatureCreative Style To set Contrast, Saturation and SharpnessFile Format movie Record Setting movie When File Format is set to AvchdWhen File Format is set to MP4 Menu items detailsFile Format MP4 1440×1080 12M default setting SteadyShot movie24p 24MFX 25p 24MFX 24p 17MFH 25p 17MFHIntelligent Active default setting Normal default settingMicref Level Wind Noise ReductAuto Slow Shut. movie Movie ButtonTo recall registered settings To change registered settingsMemory Items that can be registeredFunction Menu Set Custom Key SettingsFunction of the Custom key Photo Creativity BrightnessColor VividnessSmile/Face Detect Face Detection frameTips for capturing smiles more effectively Smile ShutterSoft Skin Effect still image Red Eye ReductionAuto Obj. Framing still image Write Date still image High ISO NR still imageAuto Grid Line 10 Sec/5 Sec/2 Sec default settingAuto Review Playing back images ManualImage Index Playback zoomTo change the number of images to be displayed Switching the screen display during playback Images default setting/25 ImagesDeleting a displayed image To return to single-image playbackDeleting multiple selected images Playing back moviesMultiple Img All in this FolderMotion Shot Video Available operations during movie playbackPlaying back panoramic images Specify PrintingView Mode Slide Show RotateTo quit the slideshow in the middle of playback RepeatCancel All in this Folder Cancel All with this dateProtect 4K Still Image PBViewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Volume Settings Audio signalsAdjusting the volume during playback Menu item details ManualGPS On/Off DSC-HX400V To receive a GPS signalNo icon is displayed GPS Auto Time Cor. DSC-HX400V GPS Auto Area Adj. DSC-HX400VUse GPS Assist Data DSC-HX400V Confirming the expiry date of the GPS assist dataGPS Log REC DSC-HX400V Delete GPS log data DSC-HX400VUpload SettingsEye-Fi Communication status screen displayMode Dial Guide Tile MenuPwr Save Start Time Display QualityPAL/NTSC Selector Demo Mode 1080p Hdmi Resolution1080i USB Connection USB LUN SettingMass Storage Language USB Power SupplySingle Area Setting Date/Time SetupFormat Series default setting ResetFile Number Select REC FolderRecover Image DB Standard Form default settingFolder Name Date FormDisplay Media Info Setting ResetVersion Connecting an Android smartphone to this product Camera Settings ResetPlayMemories Mobile InitializeConnecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded Page Send to Smartphone About NFCSelect on This Device Select on SmartphoneAbout NFC Send to Computer Slideshow settings View on TVPlayback Selection EffectsAirplane Mode WPS PushAccess Point Set Other setting items How to use the keyboardFor example If you want to enter abd Edit Device Name Disp MAC AddressReset Network Set SSID/PW ResetPlayMemories Camera Apps Recommended computer environment Opening a service accountDownloading applications How to launch the applications faster Launching the downloaded applicationUninstalling applications Changing the order of applicationsPlayMemories Home Installing PlayMemories Home Software for Mac computersWireless Auto Import Connecting the product to a computerImporting images to the computer Disconnecting the product from the computer Disc type High-definition image quality HDHigh-definition image quality HD Avchd recording disc Standard definition image quality STDCreating a disc with a device other than a computer Selecting the disc creation methodCreates a disc with high-definition image quality HD Blu-ray recorder Creating Blu-ray DiscsHDD recorder, etc Precautions On image data compatibility On the functions available with the productOn the monitor and lens On the internal rechargeable battery Charging method of the internal rechargeable batteryEffective use of the battery pack Charging the battery packCharging time Full charge How to store the battery pack Remaining battery indicatorOn battery life Charging the battery pack Memory cardMemory card Memory Stick PRO Duo mediaSD card Memory Stick media On cleaning Number of still images Recordable time of moviesPage Plug adaptor On TV color systems Zeiss lensAvchd format On triangulating errorsOn the restriction of use of GPS on an airplane License On GNU GPL/LGPL applied softwareTrademarks Troubleshooting You cannot insert the battery pack into the product Power turns off suddenlyRemaining battery level indicator shows an incorrect You cannot turn on the productBattery pack is not charged LevelYou cannot record images Recording takes a long timeImage is out of focus Zoom does not workFlash does not work Close-up shoot function Macro does not workRecording date and time are not displayed on the screen Date and time are recorded incorrectlyAperture value and/or shutter speed flashes Image colors are not correctDark shadow appears on the image Eyes of the subject come out redDots appear and remain on the screen You cannot shoot images continuouslyImage is not clear in the viewfinder Image is blurredFlash takes too long to recharge Images cannot be played backProduct is not receiving a GPS signal. DSC-HX400V Date and time are not displayedImage cannot be deleted Image was deleted by mistakeLocation information has not been recorded. DSC- HX400V You cannot find the wireless access point to be connected Send to Computer is canceled halfwayWPS Push does not work You cannot send movies to a smartphoneYou cannot use One-Touch connection NFC Computer does not recognize this product You cannot import imagesImages are printed with both edges cut off Formatted the memory card by mistakeYou cannot print images with the date Clock Set screen appears when you turn on the product Product becomes warm when you use it for a long timeLens gets fogged Self-diagnosis display Product does not work properlyC32 C95 E61 E62 E91 C13E94 Image DataBase File error System Error Camera Error. Turn power off then onProcessing Unable to displaySituations this product has difficulty handling Unable to rotate image