Flash does not work | Sony HX400V, DSC-HX400 manual

You can use only the optical zoom in the following situations:

When using Smile Shutter function. [Drive Mode] is set to [Self-portrait].

[203] Troubleshooting		Troubleshooting

The flash does not work.

Shooting still images/movies

Raise the flash.

You cannot use a flash in the following situations:

[Anti Motion Blur], [Night Scene], [Hand-held Twilight], [Fireworks] or [High Sensitivity] in Scene Selection is selected.

During Sweep Panorama shooting. During movie recording.

[204] Troubleshooting

Troubleshooting

Shooting still images/movies

Fuzzy white circular spots appear on images shot using the flash.

Particles (dust, pollen, etc.) in the air reflected the flash light and appeared on the image. This is not a malfunction.

[205] Troubleshooting

Troubleshooting

Shooting still images/movies

The close-up shoot function (Macro) does not work.

The product automatically adjusts the focus. Press and hold the shutter button halfway down. Focus adjustment may take some time when shooting a close subject.

The close-up shoot function does not work when [Adv.Sports Shooting] or [Fireworks] in Scene Selection is selected.

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Sony HX400V, DSC-HX400 manual Flash does not work, Close-up shoot function Macro does not work

Contents

Before Use How to UseConfirming the operation method Using shooting functions Selecting a shooting modeUsing the zoom Shooting Using the flash Selecting a screen display modeAdjusting the focus Adjusting the exposure Selecting a drive mode Continuous shooting/Self-timer Adjusting color tonesSelecting an effect mode Selecting the ISO sensitivity Setting the other functions of this product ViewingCustomizing the shooting functions for convenient use Viewing still images Changing settings Ctrl for Hdmi Using Wi-Fi functions Adding applications to the product Viewing on computers Precautions/This product If you have problems TroubleshootingTroubleshooting Wi-Fi Viewing images Memory cards ComputersOthers Identifying parts MessagesSituations this product has difficulty handling MessagesPage Page List of shooting mode icons List of icons on the screen P* a S M List of viewing mode icons100 Page 100-0003 C3200±0.0 Switch Av/Tv 7500K A5 G5±0 ±0 ±0 Lock-on AF 250 F3.5ISO400 9044′55″N 23344′55″W Using the shoulder strap Adjusting the viewfinder diopter-adjustment Using the control button About the shooting adviceAbout the In-Camera Guide Using Menu items Using the Fn Function button Performing settings on the dedicated screen Shooting still images Focus indicator Shooting movies List of mode dial functions Available functions Intelligent Auto Superior Auto About Scene Recognition Advantages of automatic shooting Scene Recognition ISweep Panorama Program AutoProgram Shift Page Scene Selection Menu item detailsPortrait Adv.Sports Shooting Landscape Night SceneHand-held Twilight Night Portrait Pet GourmetBeach Snow Soft Skin High Sensitivity Shutter Priority Aperture Priority Manual Exposure Memory recall Movie Zoom features available with this product Zoom Zoom Setting When Aspect Ratio is Using flashAbout zoom scale Flash Mode When you do not use the flash Autoflash default setting WirelessFlash Off Fill-flash Switching the screen display Shooting Flash Comp Image Size still image Default setting Image size when Aspect Ratio isAspect Ratio still image Fine default setting Quality still imagePanorama Size 169 Changing the focus method using the zoom/focus switch Panorama Direction Focus mode details Focus AreaAF/ZOOM Single-shot AF MF Manual Focus Focus-lock Manual FocusWide Center Direct manual focus DMF MF Assist still image Focus Magnifier Focus Magnif. Time Peaking Level Peaking Color Lock-on AF Lock-on AF On Off AF Illuminator still image Auto default settingExposure Comp Metering Mode Multi default settingExposure Set. Guide Spot Drive Mode Self-timer Cont. Shooting Self-timerCont Self-portrait Cont. Bracket 0.3EV 3 Image default setting Cont. BracketWB bracket Cont. Bracket 0.7EV 3 Image ISO Auto default setting Multi Frame NR： Multi Frame NR Range Opt. DRO Range Optimizer Auto default setting Auto HDR Exposure Diff. Auto default settingAuto HDR Range Optimizer Lv1 ― D-Range Optimizer Lv5 White Balance DaylightCloudy Incandescent Capturing a basic white color in Custom Setup mode Picture Effect Soft Focus HDR PaintingRich-tone Mono Miniature Creative Style To set Contrast, Saturation and Sharpness File Format movie Record Setting movie When File Format is set to AvchdWhen File Format is set to MP4 Menu items details File Format MP4 1440×1080 12M default setting SteadyShot movie24p 24MFX 25p 24MFX 24p 17MFH 25p 17MFH Intelligent Active default setting Normal default settingMicref Level Wind Noise Reduct Auto Slow Shut. movie Movie Button To recall registered settings To change registered settingsMemory Items that can be registered Function Menu Set Custom Key SettingsFunction of the Custom key Photo Creativity BrightnessColor Vividness Smile/Face Detect Face Detection frameTips for capturing smiles more effectively Smile Shutter Soft Skin Effect still image Red Eye Reduction Auto Obj. Framing still image Write Date still image High ISO NR still imageAuto Grid Line 10 Sec/5 Sec/2 Sec default settingAuto Review Playing back images Manual Image Index Playback zoomTo change the number of images to be displayed Switching the screen display during playback Images default setting/25 ImagesDeleting a displayed image To return to single-image playback Deleting multiple selected images Playing back moviesMultiple Img All in this Folder Motion Shot Video Available operations during movie playback Playing back panoramic images Specify Printing View Mode Slide Show RotateTo quit the slideshow in the middle of playback Repeat Cancel All in this Folder Cancel All with this dateProtect 4K Still Image PB Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Volume Settings Audio signalsAdjusting the volume during playback Menu item details Manual GPS On/Off DSC-HX400V To receive a GPS signalNo icon is displayed GPS Auto Time Cor. DSC-HX400V GPS Auto Area Adj. DSC-HX400V Use GPS Assist Data DSC-HX400V Confirming the expiry date of the GPS assist data GPS Log REC DSC-HX400V Delete GPS log data DSC-HX400V Upload SettingsEye-Fi Communication status screen display Mode Dial Guide Tile Menu Pwr Save Start Time Display QualityPAL/NTSC Selector Demo Mode 1080p Hdmi Resolution1080i USB Connection USB LUN SettingMass Storage Language USB Power SupplySingle Area Setting Date/Time SetupFormat Series default setting ResetFile Number Select REC Folder Recover Image DB Standard Form default settingFolder Name Date Form Display Media Info Setting ResetVersion Connecting an Android smartphone to this product Camera Settings ResetPlayMemories Mobile Initialize Connecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded Page Send to Smartphone About NFC Select on This Device Select on Smartphone About NFC Send to Computer Slideshow settings View on TVPlayback Selection Effects Airplane Mode WPS Push Access Point Set Other setting items How to use the keyboardFor example If you want to enter abd Edit Device Name Disp MAC Address Reset Network Set SSID/PW ResetPlayMemories Camera Apps Recommended computer environment Opening a service accountDownloading applications How to launch the applications faster Launching the downloaded application Uninstalling applications Changing the order of applications PlayMemories Home Installing PlayMemories Home Software for Mac computers Wireless Auto Import Connecting the product to a computerImporting images to the computer Disconnecting the product from the computer Disc type High-definition image quality HDHigh-definition image quality HD Avchd recording disc Standard definition image quality STD Creating a disc with a device other than a computer Selecting the disc creation methodCreates a disc with high-definition image quality HD Blu-ray recorder Creating Blu-ray DiscsHDD recorder, etc Precautions On image data compatibility On the functions available with the productOn the monitor and lens On the internal rechargeable battery Charging method of the internal rechargeable battery Effective use of the battery pack Charging the battery packCharging time Full charge How to store the battery pack Remaining battery indicatorOn battery life Charging the battery pack Memory cardMemory card Memory Stick PRO Duo media SD card Memory Stick media On cleaning Number of still images Recordable time of moviesPage Plug adaptor On TV color systems Zeiss lens Avchd format On triangulating errorsOn the restriction of use of GPS on an airplane License On GNU GPL/LGPL applied software Trademarks Troubleshooting You cannot insert the battery pack into the product Power turns off suddenlyRemaining battery level indicator shows an incorrect You cannot turn on the product Battery pack is not charged Level You cannot record images Recording takes a long timeImage is out of focus Zoom does not work Flash does not work Close-up shoot function Macro does not work Recording date and time are not displayed on the screen Date and time are recorded incorrectlyAperture value and/or shutter speed flashes Image colors are not correct Dark shadow appears on the image Eyes of the subject come out redDots appear and remain on the screen You cannot shoot images continuously Image is not clear in the viewfinder Image is blurredFlash takes too long to recharge Images cannot be played back Product is not receiving a GPS signal. DSC-HX400V Date and time are not displayedImage cannot be deleted Image was deleted by mistake Location information has not been recorded. DSC- HX400V You cannot find the wireless access point to be connected Send to Computer is canceled halfwayWPS Push does not work You cannot send movies to a smartphone You cannot use One-Touch connection NFC Computer does not recognize this product You cannot import images Images are printed with both edges cut off Formatted the memory card by mistakeYou cannot print images with the date Clock Set screen appears when you turn on the product Product becomes warm when you use it for a long timeLens gets fogged Self-diagnosis display Product does not work properlyC32 C95 E61 E62 E91 C13E94 Image DataBase File error System Error Camera Error. Turn power off then onProcessing Unable to display Situations this product has difficulty handling Unable to rotate image