Manuals / Sony / Photography / Camcorder

Sony HX400V, DSC-HX400 manual Dark shadow appears on the image, Eyes of the subject come out red

Models: DSC-HX400 HX400V

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Noise appears in the image when you view the screen in a dark place.

The product is attempting to increase the visibility of the screen by temporarily brightening the monitor under conditions of low illumination. There is no effect on the recorded image.

[211] Troubleshooting

Troubleshooting

Shooting still images/movies

Dark shadow appears on the image.

Depending on the brightness of the subject, you may see a dark shadow when you change the aperture. This is not a malfunction.

[212] Troubleshooting

Troubleshooting

Shooting still images/movies

The eyes of the subject come out red.

Set [Red Eye Reduction] to [On].

Shoot the subject at a distance closer than the flash range using the flash. Light the room and shoot the subject.

[213] Troubleshooting

Troubleshooting

Shooting still images/movies

Dots appear and remain on the screen.

This is not a malfunction. These dots are not recorded.

[214] Troubleshooting

Troubleshooting

Shooting still images/movies

You cannot shoot images continuously.

Image 162

Sony HX400V manual Dark shadow appears on the image, Eyes of the subject come out red, Dots appear and remain on the screen

Contents

How to Use Before UseConfirming the operation method Using the zoom Using shooting functionsSelecting a shooting mode ShootingAdjusting the focus Using the flashSelecting a screen display mode Adjusting the exposureSelecting an effect mode Selecting a drive mode Continuous shooting/Self-timerAdjusting color tones Selecting the ISO sensitivityCustomizing the shooting functions for convenient use Setting the other functions of this productViewing Viewing still imagesChanging settings Ctrl for Hdmi Using Wi-Fi functions Adding applications to the product Viewing on computersPrecautions/This product Troubleshooting If you have problemsTroubleshooting Wi-Fi Viewing imagesComputers Memory cardsOthers Situations this product has difficulty handling Identifying partsMessages MessagesPage Page List of shooting mode icons List of icons on the screenList of viewing mode icons P* a S M100 Page C3200 100-0003±0.0 ±0 ±0 ±0 Switch Av/Tv7500K A5 G5 Lock-on AFISO400 250F3.5 9044′55″N 23344′55″WUsing the shoulder strap Adjusting the viewfinder diopter-adjustmentAbout the shooting advice Using the control buttonAbout the In-Camera Guide Using Menu items Using the Fn Function button Performing settings on the dedicated screen Shooting still images Focus indicator Shooting moviesList of mode dial functions Available functionsIntelligent Auto Superior Auto About Scene RecognitionAdvantages of automatic shooting Scene RecognitionProgram Auto ISweep PanoramaProgram Shift Page Portrait Scene SelectionMenu item details Adv.Sports ShootingHand-held Twilight LandscapeNight Scene Night PortraitBeach PetGourmet SnowSoft Skin High SensitivityShutter Priority Aperture PriorityManual Exposure Memory recall MovieZoom features available with this product ZoomZoom Setting Using flash When Aspect Ratio isAbout zoom scale Flash Mode When you do not use the flashFlash Off Autoflash default settingWireless Fill-flashSwitching the screen display Shooting Flash CompImage Size still image Image size when Aspect Ratio is Default settingAspect Ratio still image Panorama Size Fine default settingQuality still image 169Changing the focus method using the zoom/focus switch Panorama DirectionAF/ZOOM Single-shot AF Focus mode detailsFocus Area MF Manual FocusWide Focus-lockManual Focus CenterDirect manual focus DMF MF Assist still image Focus MagnifierFocus Magnif. Time Peaking LevelPeaking Color Lock-on AFLock-on AF On OffAuto default setting AF Illuminator still imageExposure Comp Exposure Set. Guide Metering ModeMulti default setting SpotDrive Mode Self-timer Cont. ShootingSelf-timerCont Self-portraitWB bracket Cont. Bracket 0.3EV 3 Image default settingCont. Bracket Cont. Bracket 0.7EV 3 ImageISO Auto default setting Multi Frame NR：Multi Frame NR Range Opt. DROAuto HDR Range Optimizer Auto default settingAuto HDR Exposure Diff. Auto default setting Range Optimizer Lv1 ― D-Range Optimizer Lv5Cloudy White BalanceDaylight IncandescentCapturing a basic white color in Custom Setup mode Picture Effect Rich-tone Mono Soft FocusHDR Painting MiniatureCreative Style To set Contrast, Saturation and SharpnessFile Format movie When File Format is set to MP4 Record Setting movieWhen File Format is set to Avchd Menu items details24p 24MFX 25p 24MFX File Format MP4 1440×1080 12M default settingSteadyShot movie 24p 17MFH 25p 17MFHMicref Level Intelligent Active default settingNormal default setting Wind Noise ReductAuto Slow Shut. movie Movie ButtonMemory To recall registered settingsTo change registered settings Items that can be registeredCustom Key Settings Function Menu SetFunction of the Custom key Color Photo CreativityBrightness VividnessTips for capturing smiles more effectively Smile/Face DetectFace Detection frame Smile ShutterSoft Skin Effect still image Red Eye ReductionAuto Obj. Framing still image High ISO NR still image Write Date still imageAuto 10 Sec/5 Sec/2 Sec default setting Grid LineAuto Review Playing back images ManualPlayback zoom Image IndexTo change the number of images to be displayed Deleting a displayed image Switching the screen display during playbackImages default setting/25 Images To return to single-image playbackMultiple Img Deleting multiple selected imagesPlaying back movies All in this FolderMotion Shot Video Available operations during movie playbackPlaying back panoramic images Specify PrintingView Mode To quit the slideshow in the middle of playback Slide ShowRotate RepeatProtect Cancel All in this FolderCancel All with this date 4K Still Image PBViewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Adjusting the volume during playback Volume SettingsAudio signals Menu item details ManualTo receive a GPS signal GPS On/Off DSC-HX400VNo icon is displayed GPS Auto Time Cor. DSC-HX400V GPS Auto Area Adj. DSC-HX400VUse GPS Assist Data DSC-HX400V Confirming the expiry date of the GPS assist dataGPS Log REC DSC-HX400V Delete GPS log data DSC-HX400VUpload SettingsEye-Fi Communication status screen displayMode Dial Guide Tile MenuDisplay Quality Pwr Save Start TimePAL/NTSC Selector Demo Mode Hdmi Resolution 1080p1080i USB LUN Setting USB ConnectionMass Storage USB Power Supply LanguageSingle Date/Time Setup Area SettingFormat File Number Series default settingReset Select REC FolderFolder Name Recover Image DBStandard Form default setting Date FormSetting Reset Display Media InfoVersion PlayMemories Mobile Connecting an Android smartphone to this productCamera Settings Reset InitializeConnecting the product to an iPhone or iPad Calling up an application using One-touchNFC Smart Remote Embedded Page Send to Smartphone About NFCSelect on This Device Select on SmartphoneAbout NFC Send to Computer Playback Selection Slideshow settingsView on TV EffectsAirplane Mode WPS PushAccess Point Set How to use the keyboard Other setting itemsFor example If you want to enter abd Edit Device Name Disp MAC AddressSSID/PW Reset Reset Network SetPlayMemories Camera Apps Opening a service account Recommended computer environmentDownloading applications How to launch the applications faster Launching the downloaded applicationUninstalling applications Changing the order of applicationsPlayMemories Home Installing PlayMemories Home Software for Mac computersConnecting the product to a computer Wireless Auto ImportImporting images to the computer Disconnecting the product from the computer High-definition image quality HD Avchd recording disc Disc typeHigh-definition image quality HD Standard definition image quality STDSelecting the disc creation method Creating a disc with a device other than a computerCreates a disc with high-definition image quality HD Creating Blu-ray Discs Blu-ray recorderHDD recorder, etc Precautions On the functions available with the product On image data compatibilityOn the monitor and lens On the internal rechargeable battery Charging method of the internal rechargeable batteryCharging the battery pack Effective use of the battery packCharging time Full charge Remaining battery indicator How to store the battery packOn battery life Memory card Charging the battery packMemory card Memory Stick PRO Duo mediaSD card Memory Stick media On cleaning Number of still images Recordable time of moviesPage Plug adaptor On TV color systems Zeiss lensOn triangulating errors Avchd formatOn the restriction of use of GPS on an airplane License On GNU GPL/LGPL applied softwareTrademarks Troubleshooting Remaining battery level indicator shows an incorrect You cannot insert the battery pack into the productPower turns off suddenly You cannot turn on the productBattery pack is not charged LevelImage is out of focus You cannot record imagesRecording takes a long time Zoom does not workFlash does not work Close-up shoot function Macro does not workAperture value and/or shutter speed flashes Recording date and time are not displayed on the screenDate and time are recorded incorrectly Image colors are not correctDots appear and remain on the screen Dark shadow appears on the imageEyes of the subject come out red You cannot shoot images continuouslyFlash takes too long to recharge Image is not clear in the viewfinderImage is blurred Images cannot be played backImage cannot be deleted Product is not receiving a GPS signal. DSC-HX400VDate and time are not displayed Image was deleted by mistakeLocation information has not been recorded. DSC- HX400V WPS Push does not work You cannot find the wireless access point to be connectedSend to Computer is canceled halfway You cannot send movies to a smartphoneYou cannot use One-Touch connection NFC Computer does not recognize this product You cannot import imagesFormatted the memory card by mistake Images are printed with both edges cut offYou cannot print images with the date Product becomes warm when you use it for a long time Clock Set screen appears when you turn on the productLens gets fogged Product does not work properly Self-diagnosis displayC32 C95 C13 E61 E62 E91E94 Processing Image DataBase File errorSystem Error Camera Error. Turn power off then on Unable to displaySituations this product has difficulty handling Unable to rotate image