Getting Help
About Sonys Support Options
Sony Notebook Computer User Guide
67
nN
Other sources of information
The online help files that accompanyyour pre-installed software contain
instructionson using the software.
VAIO-Linkwebsite:i f you have any problemwith y ourc omputer,you can access
the VAIO-Link web site (see you r Customer Service G uide for the address).
The Sony e-mail support service answers your questions by electronic mail. Just
sendyour questionin an e-mail message and a Customer ServiceAnalyst will send
youa reply with the answer. To send a question to Sony e-mail support, please
refert o the instructions in your Customer Service Guide.
VAIO-LinkResponse Centre: Before contacting VAIO-LinkResponse Centre, try
tosolve the problem by reading yourUser Guide (troubleshooting chapter)or the
manuals and helpfiles for the peripherals or software (See your Custom er Service
Guidefor the phonenumbers).
You need to plug the phone line
into the modem to use the
communication feat ures
described in this manual.