Getting Help
About Sony’s Support Options
Sony Notebook Computer User Guide
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Getting HelpThissection describes how to get help and support from Sony, as well as
troubleshooting tips f or your computer.
About Sony’s Support Options
Sonyprovides several support optionsfor your computer. When you have questions
aboutyou rco mputer and the pre-installedsoftware, check these places for answers:
Printed documentation supplied with your computer
The Customer Guide explains how to start your computer and use the basic
functions. This guide gives you the information to access VAIO-Link.
The Setting Up Poster gives you a list of the contents you fin di n the box, a
summary of the bundled applications and the list o f specifications of your
computerand accessories.
Online user guides supplied on your computer’s hard drive
This guide explains how to use your computer, connect peripheral devices. It
gives you a packing list and the list of specifications of your computer and
accessories.
The Software guide lists the pre-installed software titles and explains how to use
the utility programs and perform basic computer tasks.
The CustomerService Guide gives you complete information on the VAIO-Link
Services.