Getting Help
Troubleshooting
Sony Notebook Computer User Guide
74
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The window I have just closed continues to appear on my LCD
Pressthe Windows®keyand the D key twice to refresh the screen.
About the MOTION EYE Camera
There is a vertical line when shooting a bright subject with a dark background using
"MOTION EYE"
This is a phenomenon called "smear." This is not a malfunction.
The image in the view finder of "Smart Capture" is rough
Ifyou are shooting a subject in rapid movement, there may bea gap. However,
this is not a malfunction.
The images captured with "MOTION EYE" are not clear
Shooting under fluorescent light may result in reflections.
Redor greennoises may occur if the capturedimages include dark parts.
Check that the lens of the "MOTION EYE" is clean.
Usethefocusringforfocusadjustment.
There are picture gaps and sound gaps when importing video images
Gapsmay occur based on the effectsettings in the Smart Capturesoftware. Seethe
on-linehelp of the Smart Capture software for details.
The "MOTION EYE" does not show any images
Checkthat other software such as Smart Captureor CyberCode Finder don't use
the "MOTION EYE".