Getting Help
Troubleshooting
Sony Notebook Computer User Guide
n N 74 
The window I have just closed continues to appear on my LCD
Press the Windows® key and the D key twice to refresh the screen.
About the “MOTION EYE” Camera
There is a vertical line when shooting a bright subject with a dark background using
"MOTION EYE"
This is a phenomenon called "smear." This is not a malfunction.
The image in the view finder of "Smart Capture" is rough
If you are shooting a subject in rapid movement, there may be a gap. However, this is not a malfunction.
The images captured with "MOTION EYE" are not clear
Shooting under fluorescent light may result in reflections.
Red or green noises may occur if the captured images include dark parts.
Check that the lens of the "MOTION EYE" is clean.
Use the focus ring for focus adjustment.
There | are picture gaps and sound gaps when importing video images |
Gaps may occur based on the effect settings in the Smart Capture software. See the
The "MOTION EYE" does not show any images
Check that other software such as Smart Capture or CyberCode Finder don't use the "MOTION EYE".
