Getting Help
Troubleshooting
Sony Notebook Computer User Guide
75
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Dependingon monitor mode, color palette, and othercauses, the video memory is
running out and the camera image is not displayed. Reduce the color palette or
monitorresolution.
Start Camera setting utility and select "Default".
Ifthe above countermeasures do not work, restartthe computer.
About CD-ROMs and diskettes
The CD-ROM drive is not detected by the computer or does not run normally.
Check that the PC card you connect is the one supplied for using with your CD-
ROMdrive.
Make surethe interface cable is connected to the PC card properly.
Make surethe PC card is seated securely in the PC card slot in the computer.
Check the PC cardslot for bent or b rokenpins.
Thepower of the CD-ROM drive is OFF.
A pickup cover is installed in your drive. Remove the pi ckup cover before
inserting a disc.
When I double-click an application icon a message such as You must insert the
application CD into your CD-ROM drive appears and the software does not start.
Some titles require specific files that are located on the application’sDVD-ROM/
CD-ROMd isk.Insert the disk and try starting the program again.
Make sure you place the disk in the tray with t hel abel side facing up.
My floppy disk drive cannot write to a diskette
The diskette is write-p rotected. Disable the wr ite-protect feature or us e a diskette
that is not write-protec ted.
Check thatthe d isketteis properly inserted into the floppy disk d rive.