Getting Help

Troubleshooting

Sony Notebook Computer User Guide

n N 76

About sound

My speakers are not producing sound

The built-in speakers may be turned off. Press Fn+F3 to turn on the speakers.

The speaker volume may be turned to the minimum. Press Fn+F4, and then press V or b to increase the volume.

If nothing happens after having pressed Fn+F3 or Fn+F4, double-click System in Control Panel. Open the Device Manager tab and make sure that the sound device is enabled.

If your computer is powered by battery, check that the battery is inserted properly and that it is charged.

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If you are using an application that has its own volume control, check that the

volume is turned up.

Check the volume controls in Windows®.

If you use external speakers, check that the speakers are properly connected and

the volume is turned up. If the speakers have a mute button, make sure it is off. If

batteries power the speakers, check that the batteries are inserted properly and

that they are charged.

 

If you have connected an audio cable to the Headphone connector, disconnect the

 

cable.

I can hear background noise when I play back music

Try to use the Media Bar software instead of Windows Media Player.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the Microphone connector.

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Sony PCG-C1VE manual About sound