Sony PCG-C1VE manual Guide Pressing Ctrl+Alt+Delete

Getting Help

Troubleshooting

Guide
	￿	Pressing Ctrl+Alt+Delete
		may result in data loss in files
Sony Notebook Computer User		that are currently open.

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My computer does not shut down

It is best to shut down your computer using the Shut Down command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data. If the Shut Down command does not work properly, follow these steps:

Restart the computer by pressing Ctrl + Alt + Delete and by choosing Shut Down.

If this does not work, press the power button and hold it for at least four seconds, this turns off the power.

Unplug the computer from the AC adapter and remove the battery pack from your computer.

My computer “locks up”

Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down and then choose Restart.

￿	If you cannot restart as described in the preceding step, you can restart the
	computer by pressing Ctrl+Alt+Delete once and then clicking Shut Down in the
	Task manager of Windows.
	If the previous step does not work, press the power button and hold it for at least
	four seconds. This turns off the power.
	If your computer locks up while playing a CD-ROM, stop the CD-ROM, and
	restart the computer by pressing Ctrl+Alt+Delete and choosing Shut Down.

My software program locks up or crashes

Contact the software publisher or designated provider for technical support. Please refer to your Software guide for information on how to contact them.