Star Micronics XB24-10, XB24-15 user manual Power supply, Printing

Power supply

If the POWER indicator does not illuminate, check the following:

1 Check 1 Possible remedy

Is the power cable properly plugged into the electrical outlet?

Is power being supplied to the outlet?

Is the printer voltage correct?

Turn off the printer, ensure the power cable is securely connected. and then turn the printer back on.

Turn off the printer, unplug it, and try with another appliance to determine if electricity is being supplied to that outlet.

Ch~kthebonompanelofyourprintertoensurethatthe

outletvoltage corresponds to thevoltagerequiredby the printer. If they do not match, DO NOT try to operate the printer. contact your supplier.

Printing

If your printer does not print, or suddenly stops printing, check the follow-

ing:

Check

Is the interface cable con- nected securely?

Is the ON LINE indicator illu- minated?

Is the PAPER indicator illu- minated?

Possible remedy

Check both ends of the cable - printer and computer to make sure that the connector is fvmly in position.

If it is not, press the ‘$c$ button to set the printer on- line.

If it is. the paper has run out. Load more paper.

Is the paper caught up inter- Turn off the power, remove the jammed paper, replace,

nally? (tumontheprinter, andcontimteprinting.Makesurethat

the leading edge of the paper is smooth and uncreased.

Is the ribbon caught up around the print head?

Is the software you are using properly installed for your printer?

Can the printer perform self- test operations?

Turn off the power, remove the ribbon, retension it, and replace it. This problem occurs most frequently with a worn ribbon, so you may need to replace the ribbon.

Check the installation settings in your software, and re- install if necessary.

Tum the printer off, and turn it on again, holding down one of the buttons to perform a self-test. If these do not work, contact your dealer.

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