Power supply

If the POWER indicator does not illuminate, check the following:

1 Check

1 Possible remedy

Is the power cable properly plugged into the electrical outlet?

Is power being supplied to the outlet?

Is the printer voltage correct?

Turn off the printer, ensure the power cable is securely connected. and then turn the printer back on.

Turn off the printer, unplug it, and try with another appliance to determine if electricity is being supplied to that outlet.

Ch~kthebonompanelofyourprintertoensurethatthe

outletvoltage corresponds to thevoltagerequiredby the printer. If they do not match, DO NOT try to operate the printer. contact your supplier.

Printing

If your printer does not print, or suddenly stops printing, check the follow-

ing:

Check

Is the interface cable con- nected securely?

Is the ON LINE indicator illu- minated?

Is the PAPER indicator illu- minated?

Possible remedy

Check both ends of the cable - printer and computer to make sure that the connector is fvmly in position.

If it is not, press the ‘$c$ button to set the printer on- line.

If it is. the paper has run out. Load more paper.

Is the paper caught up inter- Turn off the power, remove the jammed paper, replace,

nally? (tumontheprinter, andcontimteprinting.Makesurethat

the leading edge of the paper is smooth and uncreased.

Is the ribbon caught up around the print head?

Is the software you are using properly installed for your printer?

Can the printer perform self- test operations?

Turn off the power, remove the ribbon, retension it, and replace it. This problem occurs most frequently with a worn ribbon, so you may need to replace the ribbon.

Check the installation settings in your software, and re- install if necessary.

Tum the printer off, and turn it on again, holding down one of the buttons to perform a self-test. If these do not work, contact your dealer.

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Star Micronics XB24-10, XB24-15 user manual Power supply, Printing

XB24-15, XB24-10 specifications

Star Micronics, a leader in the manufacturing of point-of-sale (POS) peripherals, has greatly enhanced the user experience with their XB24-10 and XB24-15 models. Known for their robust functionality and reliability, these printers are specifically designed to meet the demands of modern retail and hospitality environments.

The XB24-10 and XB24-15 models boast a high-speed printing capability, reaching up to 300mm per second. This speed is complemented by a print resolution of 203 DPI, ensuring crisp and clear receipts, labels, and tickets. Users can expect high-quality output at any time, significantly improving workflow efficiency.

Both models support various printing methods and media types, including thermal paper, which eliminates the need for ink, reducing overall costs and maintenance. The printers are equipped with advanced sensor technology that not only detects paper jams but also ensures the correct alignment of paper for precise printing. This feature minimizes downtime and maximizes productivity.

Connectivity is a significant highlight of the XB24-10 and XB24-15. They come with multiple interface options, including USB, Ethernet, and Bluetooth, facilitating seamless integration with existing systems. This versatility allows businesses to adapt and scale their setup as necessary, ensuring compatibility with most POS systems available in the market.

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In addition to their physical features, Star Micronics has incorporated advanced technologies to enhance user experience. These include easy-to-use features such as an intuitive control panel and straightforward paper loading processes. Additionally, the printers support various customization options, allowing businesses to tailor output formats according to their specific requirements.

Overall, the Star Micronics XB24-10 and XB24-15 models are an excellent choice for organizations looking for efficient, dependable, and versatile printing solutions. With their high-speed performance, reliable connectivity, and compact design, these printers stand out as ideal options for any modern retail or hospitality setup. Their combination of advanced features and user-friendly operation exemplifies Star Micronics’ commitment to delivering top-tier products tailored to the needs of their customers.