Paper feeding

If cut sheet paper (without the ASF) is not feeding smoothly, check the following:

1Check

Is the paper release lever pushed back (to the f posi- tion)?

Is the paper guide in place and vertical?

Are the left and right guides too close together?

1 Possible remedy

Set the release lever to the h position.

The paper guide should be in place vertically for cut sheets to feed smoothly.

If the left and right guides are too close together, the paper will not feed smoothly. Move them a little further apart to allow the paper to feed freely.

Is the ASF selected with the Memory Switch settings?

Are you trying to feed paper using the front panel buttons while the ON LINE indicator is illuminated?

Is the paper too thick?

If it is, then deselect it.

You can only feed paper in this way when the printer is off-line. Set the printer off-line and then feed paper.

There are limits to the thickness of paper that can be fed in this way. TW with thinner oaner.

If fanfold (continuous) paper is not being fed correctly using the tractor feed, check the following:

Check

Is the paper lever pushed to the C position?

Is the paper guide in the ver- tical position?

Are the holes on each side of the paper aligned withregard to each other in the sprock- ets?

Are the sprockets too close or too far apart?

Are the sprockets locked in

position and the covers closed?

Is the paper feedii freely into the printer?

Possible remedy

Make sure the release lever is pushed to the h position.

When using the tractor feed, the paper guide should be horizontal.

If the two sides of the paper are out of alignment realign them so that the sprocket holes match up.

Misalignment of the sprockets, making the paper too loose or too tight, will prevent a smooth paner feed.

Correct this if necessary.

The paper should not be too far horn the printer (less than 1 meter/ 3 feet), and there should be no cables or other obstacles obstructing its path. The paper should also be feeding straight into the printer, and an angled feed may cause iams and blockages.

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Star Micronics XB24-10, XB24-15 user manual Paper feeding
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XB24-15, XB24-10 specifications

Star Micronics, a leader in the manufacturing of point-of-sale (POS) peripherals, has greatly enhanced the user experience with their XB24-10 and XB24-15 models. Known for their robust functionality and reliability, these printers are specifically designed to meet the demands of modern retail and hospitality environments.

The XB24-10 and XB24-15 models boast a high-speed printing capability, reaching up to 300mm per second. This speed is complemented by a print resolution of 203 DPI, ensuring crisp and clear receipts, labels, and tickets. Users can expect high-quality output at any time, significantly improving workflow efficiency.

Both models support various printing methods and media types, including thermal paper, which eliminates the need for ink, reducing overall costs and maintenance. The printers are equipped with advanced sensor technology that not only detects paper jams but also ensures the correct alignment of paper for precise printing. This feature minimizes downtime and maximizes productivity.

Connectivity is a significant highlight of the XB24-10 and XB24-15. They come with multiple interface options, including USB, Ethernet, and Bluetooth, facilitating seamless integration with existing systems. This versatility allows businesses to adapt and scale their setup as necessary, ensuring compatibility with most POS systems available in the market.

Another key characteristic of these printers is their compact design, which makes them ideal for environments with limited space. Despite their small footprint, they do not compromise on performance or functionality. The durable construction of the XB24-10 and XB24-15 ensures longevity, making them a reliable choice for businesses that value dependability.

In addition to their physical features, Star Micronics has incorporated advanced technologies to enhance user experience. These include easy-to-use features such as an intuitive control panel and straightforward paper loading processes. Additionally, the printers support various customization options, allowing businesses to tailor output formats according to their specific requirements.

Overall, the Star Micronics XB24-10 and XB24-15 models are an excellent choice for organizations looking for efficient, dependable, and versatile printing solutions. With their high-speed performance, reliable connectivity, and compact design, these printers stand out as ideal options for any modern retail or hospitality setup. Their combination of advanced features and user-friendly operation exemplifies Star Micronics’ commitment to delivering top-tier products tailored to the needs of their customers.
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