Star Micronics XB24-10, XB24-15 Paper feeding, Are the sprockets too close or too far apart?

Models: XB24-15 XB24-10

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Paper feeding

Paper feeding

If cut sheet paper (without the ASF) is not feeding smoothly, check the following:

1Check

Is the paper release lever pushed back (to the f posi- tion)?

Is the paper guide in place and vertical?

Are the left and right guides too close together?

1 Possible remedy

Set the release lever to the h position.

The paper guide should be in place vertically for cut sheets to feed smoothly.

If the left and right guides are too close together, the paper will not feed smoothly. Move them a little further apart to allow the paper to feed freely.

Is the ASF selected with the Memory Switch settings?

Are you trying to feed paper using the front panel buttons while the ON LINE indicator is illuminated?

Is the paper too thick?

If it is, then deselect it.

You can only feed paper in this way when the printer is off-line. Set the printer off-line and then feed paper.

There are limits to the thickness of paper that can be fed in this way. TW with thinner oaner.

If fanfold (continuous) paper is not being fed correctly using the tractor feed, check the following:

Check

Is the paper lever pushed to the C position?

Is the paper guide in the ver- tical position?

Are the holes on each side of the paper aligned withregard to each other in the sprock- ets?

Are the sprockets too close or too far apart?

Are the sprockets locked in

position and the covers closed?

Is the paper feedii freely into the printer?

Possible remedy

Make sure the release lever is pushed to the h position.

When using the tractor feed, the paper guide should be horizontal.

If the two sides of the paper are out of alignment realign them so that the sprocket holes match up.

Misalignment of the sprockets, making the paper too loose or too tight, will prevent a smooth paner feed.

Correct this if necessary.

The paper should not be too far horn the printer (less than 1 meter/ 3 feet), and there should be no cables or other obstacles obstructing its path. The paper should also be feeding straight into the printer, and an angled feed may cause iams and blockages.

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Star Micronics XB24-10, XB24-15 user manual Paper feeding, Are the sprockets too close or too far apart?