REPLACING THE PRINT HEAD

This is not ajob which you will need to do very often. The print head has been designed to give a life of about 200 million dots. In normal everyday use, this will mean years of life. However, if the print quality is faint, even after you have changed the ribbon, the print head will need replacement.

Only use a replacement print head as recommended by your supplier.

NOTE

This is a fairly tricky operation. Read the instructions below carefully before attemptingit. If you are in any doubt as to your competence to perform it, call in the experts before you start.

1 Turn OFF the printer, and remove the power cable.

2If the printer has been in operation immediately before this operation, the print head will be hot.

NOTE

Allow time for the print head to cool before attempting to work on it,

I

3Open the top cover.

4Remove the ribbon cartridge (as described above)

5Using a Phillips-type screwdriver, carefully unscrew the two bolts securing the print head to the print head assembly (see the illustration below).

6Full the print head firmly upwards, releasing the print head card edge con- nectors from the connector mounted on the chassis.

7Remove the retaining screws and washers from the print head assembly. Put them on one side.

8Take the new print head, and locate it in position, making sure that the card edge connections fit securely into the chassis connector.

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Star Micronics XB24-10, XB24-15 user manual Replacing the Print Head
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XB24-15, XB24-10 specifications

Star Micronics, a leader in the manufacturing of point-of-sale (POS) peripherals, has greatly enhanced the user experience with their XB24-10 and XB24-15 models. Known for their robust functionality and reliability, these printers are specifically designed to meet the demands of modern retail and hospitality environments.

The XB24-10 and XB24-15 models boast a high-speed printing capability, reaching up to 300mm per second. This speed is complemented by a print resolution of 203 DPI, ensuring crisp and clear receipts, labels, and tickets. Users can expect high-quality output at any time, significantly improving workflow efficiency.

Both models support various printing methods and media types, including thermal paper, which eliminates the need for ink, reducing overall costs and maintenance. The printers are equipped with advanced sensor technology that not only detects paper jams but also ensures the correct alignment of paper for precise printing. This feature minimizes downtime and maximizes productivity.

Connectivity is a significant highlight of the XB24-10 and XB24-15. They come with multiple interface options, including USB, Ethernet, and Bluetooth, facilitating seamless integration with existing systems. This versatility allows businesses to adapt and scale their setup as necessary, ensuring compatibility with most POS systems available in the market.

Another key characteristic of these printers is their compact design, which makes them ideal for environments with limited space. Despite their small footprint, they do not compromise on performance or functionality. The durable construction of the XB24-10 and XB24-15 ensures longevity, making them a reliable choice for businesses that value dependability.

In addition to their physical features, Star Micronics has incorporated advanced technologies to enhance user experience. These include easy-to-use features such as an intuitive control panel and straightforward paper loading processes. Additionally, the printers support various customization options, allowing businesses to tailor output formats according to their specific requirements.

Overall, the Star Micronics XB24-10 and XB24-15 models are an excellent choice for organizations looking for efficient, dependable, and versatile printing solutions. With their high-speed performance, reliable connectivity, and compact design, these printers stand out as ideal options for any modern retail or hospitality setup. Their combination of advanced features and user-friendly operation exemplifies Star Micronics’ commitment to delivering top-tier products tailored to the needs of their customers.
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