If the print is faint, or uneven, check the following:

Check

Possible remedy

Is the ribbon properly in-

Check and reinstall if necessary.

stalled?

 

Is the ribbon worn out?

The ribbon has a long life, but eventually will need replacing. Fit a new ribbon cartridge if necessary.

If dots are missing in the printing, check the following:

Check

Are dots missing at random in the printing?

Is a line of dots missing con-

sistently throughout the

printing?

Possible remedy

The ribbon has become slack, causing it to get caught up. Stop printing, remove the ribbon cartridge, reten- sion and replace it.

The print head is damaged. Stop printing, and contact your supplier for a new print head

If your application software cannot print the fonts or characters selected, check the following:

Check

Is your application software properly installed?

Are fonts not being selected

Properly?

Are characters other than

those expected being printed?

Possible remedy

Check the software installation, andre-install the soft- ware if necessary.

Check the software installation, and insert the com- mands necessary for font changes into the software.

Either you are using the wrong International Character Set (reset with DIP switches or software commands). or you have the wrong character set selected (for example if characters other than IBM block graphic characters are being printed). Correct this with DIP switches or the appropriate software sequences.

If the printout is not what is expected:

1 Check

I Possible remedv

Is the printer installed cor- rectly?

Is the printer not printing anything that you are expect- ing?

Your software may think that it is driving a different emulation to the one actually set Check the DIP switch settines to make sure YOUhave the rieht emulation.

Use the Hex Dump mode to analyze the output from the computer to the printer. This will enable you to deter- mine that the right escape sequences, etc are being transmitted.

77

Page 84 Page 86
Page 85
Image 85
Star Micronics XB24-15, XB24-10 user manual If the print is faint, or uneven, check the following
Page 84 Page 86

XB24-15, XB24-10 specifications

Star Micronics, a leader in the manufacturing of point-of-sale (POS) peripherals, has greatly enhanced the user experience with their XB24-10 and XB24-15 models. Known for their robust functionality and reliability, these printers are specifically designed to meet the demands of modern retail and hospitality environments.

The XB24-10 and XB24-15 models boast a high-speed printing capability, reaching up to 300mm per second. This speed is complemented by a print resolution of 203 DPI, ensuring crisp and clear receipts, labels, and tickets. Users can expect high-quality output at any time, significantly improving workflow efficiency.

Both models support various printing methods and media types, including thermal paper, which eliminates the need for ink, reducing overall costs and maintenance. The printers are equipped with advanced sensor technology that not only detects paper jams but also ensures the correct alignment of paper for precise printing. This feature minimizes downtime and maximizes productivity.

Connectivity is a significant highlight of the XB24-10 and XB24-15. They come with multiple interface options, including USB, Ethernet, and Bluetooth, facilitating seamless integration with existing systems. This versatility allows businesses to adapt and scale their setup as necessary, ensuring compatibility with most POS systems available in the market.

Another key characteristic of these printers is their compact design, which makes them ideal for environments with limited space. Despite their small footprint, they do not compromise on performance or functionality. The durable construction of the XB24-10 and XB24-15 ensures longevity, making them a reliable choice for businesses that value dependability.

In addition to their physical features, Star Micronics has incorporated advanced technologies to enhance user experience. These include easy-to-use features such as an intuitive control panel and straightforward paper loading processes. Additionally, the printers support various customization options, allowing businesses to tailor output formats according to their specific requirements.

Overall, the Star Micronics XB24-10 and XB24-15 models are an excellent choice for organizations looking for efficient, dependable, and versatile printing solutions. With their high-speed performance, reliable connectivity, and compact design, these printers stand out as ideal options for any modern retail or hospitality setup. Their combination of advanced features and user-friendly operation exemplifies Star Micronics’ commitment to delivering top-tier products tailored to the needs of their customers.
Top Page Image Contents