Troubleshooting Portal Server

./uxwdog -d portal-server-install-root/SUNWam/servers/https-server/config

ns-httpd -d portal-server-install-root/SUNWam/servers/https-server/config

Admin Web Server (optional, but usually running):

./uxwdog -d web-container-install-root/SUNWam/servers/https-admserv/config

ns-httpd -d web-container-install-root/SUNWam/servers/https-admserv/config

Log Files

Examine the following log files for errors.

Sun Java System Web Server (errors and access):

web-container-install-root/SUNWam/servers/https-server/logs

Sun Java System Directory Server:

/var/opt/SUNWam/logs

Recovering the Search Database

The Search database maintains recoverable transaction logs. Thus, under normal circumstances, you do not have to do anything to recover the database. Recovery from errors and transient conditions such as a full disk are straight forward. If desired, maintain Search database archives and restore from an archive in case you lost the entire database. In this scenario, you would copy the archive to the original database to recover it.

To Recover the Database

1.Stop all processes accessing the database, including the Portal Server instance.

2.Use the rdmgr -Rcommand to recover.

Working with the Display Profile

If you need to troubleshoot the XML contents of your portal’s display profile, extract the contents to a file for examination. At some point in the troubleshooting process, it might be useful to reload the display profile.

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Sun Microsystems 2005Q1 manual Log Files, Recovering the Search Database, Working with the Display Profile