Troubleshooting SRA

The settings in the Gateway script such as the JVM™ settings including heap usage, and library path

Gateway service settings

Tuning settings in various files used for configuring Sun Java System Access Manager, Sun Java System Directory Server, and Sun Java System Web Server.

Output of the garbage collection

A memory or process footprint while the Gateway was being used

Formatted debug log files

Rewriter rulesets

NOTE This tool collects information only for the instance of the Gateway that you specified during installation.

Using shooter

The shooter tool includes five files as described below.

shooter.sh

This is the main script. Run this script after a test or just before starting a test on the SRA installation.

From portal-server-install-root/bin/perf, type:

./shooter.sh

This tool collects data under a temporary folder and displays the folder name.

gctool.pl

This script collects and formats the garbage collection output from the JVM.

To run gctool, start the Gateway, and type the following to redirect the output to this script and allow collection throughout the test.

/etc/init.d/Gateway -n default start gctool.pl

164 Portal Server 6 2005Q1 • Deployment Planning Guide

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Sun Microsystems 2005Q1 manual Shooter.sh, Gctool.pl