Understanding User Behaviors and Patterns
Table
Table 3-5 Aggregation Features and Benefits
Feature | Description | Benefit |
Aggregated | The Portal Desktop provides the primary |
information | |
| mechanism for extensible content |
| aggregation through the Provider Application |
| Programming Interface (PAPI). The Portal |
| Desktop includes a variety of providers that |
| enable container hierarchy and the basic |
| building blocks for building some types of |
| channels. |
Users no longer have to search for the information. Instead, the information finds them.
Consistent set of | Users get a set of tools like |
tools | and calendaring software that follows them |
| through their entire time at the company. |
Collaboration | Portal Server provides control and access to |
| data as a |
Users do not have to use one tool for one project, another tool for another location. Also, because these tools all work within the portal framework, the tools have a consistent look and feel and work similarly, reducing training time.
In many companies, data is seen as being owned by individual departments, instead of as a
Integration | Portal Server enables you to use the Portal |
| Desktop as the sole place for users to gain |
| access to or launch applications and access |
| data. |
Iintegration with existing email, calendar, legacy, or web applications enables the portal to serve as a unified access point, enabling users— be that employees, partners, or customers— to access the information users need quickly and easily.
Understanding User Behaviors and Patterns
Study the people who will use your portal. Factors such as when users will use the portal and how users have used predecessor systems are keys to identifying your requirements. If your organization’s experience cannot provide these patterns, you can study the experience of other organizations and estimate them.
Use these questions to help you understand users:
•How many end users will you have? What is the size of your target audience?
Chapter 3 Identifying and Evaluating Your Business and Technical Requirements 59