Sun Microsystems T6320 service manual Clearing PSH Detected Faults

a.In a browser, go to the Predictive Self-Healing Knowledge Article web site: http://www.sun.com/msg

b.Type the message ID in the SUNW-MSG-ID field, and press Lookup.

In this example, the message ID SUN4U-8000-6H returns the following information for corrective action:

CPU errors exceeded acceptable levels

Type

Fault

Severity Major

Description

The number of errors associated with this CPU has exceeded acceptable levels.

Automated Response

The fault manager will attempt to remove the affected CPU from service.

Impact

System performance may be affected.

Suggested Action for System Administrator

Schedule a repair procedure to replace the affected CPU, the identity of which can be determined using fmdump -v -u <EVENT_ID>.

Details

The Message ID: SUN4U-8000-6H indicates diagnosis has determined that a CPU is faulty. The Solaris fault manager arranged an automated attempt to disable this CPU. The recommended action for the system administrator is to contact Sun support so a Sun service technician can replace the affected component.

c.Follow the suggested actions to repair the fault.

2.7.2Clearing PSH Detected Faults

When the Solaris PSH facility detects faults, the faults are logged and displayed on the console. After the fault condition is corrected, for example by replacing a faulty FRU, you might have to clear the fault.

Note – If you are diagnosing or replacing faulty DIMMs, do not follow this procedure. Instead, perform the procedure in Section 4.3.2, “Replacing the DIMMs” on page 4-14.

2-44Sun Blade T6320 Server Module Service Manual • June 2009