SVAT Electronics CLEARVU10 instruction manual If Successful, If YOU Cannot Connect

IF SUCCESSFUL

The Remote Viewing Software should pop up.

1.If prompted, enter the DVR Information (the same information that you entered when you previously set up a connection group) and press OK

2.Select the group you wish to connect to from the drop down

menu and click to connect to your DVR.

3.For more information on the Remote Viewer settings, refer to

UNDERSTANDING THE REMOTE DVR VIEWER SOFTWARE, pg. 77-78.

SVAT ELECTRONICS

now you can see

IF YOU CANNOT CONNECT

If the Remote Viewing Software does NOT pop up, your router is not properly forwarding the necessary port.

This could be due to a number of problems including incorrect settings, presence of a firewall, or a DSL modem that has its own IP address. If your DSL modem has its own internal IP address, it will not properly forward the necessary port. You may have to configure PPPoE settings to match the settings provided to you by

your Internet Service Provider (ISP). Consult your ISP for more information.

NOTE: SVAT technical support cannot troubleshoot modems, since changing these settings can potentially render your modem inoperable.

Check all your network connections and go through the above steps again to make sure a configuration error was not made. If you still can not view the DVR, use the troubleshooting on the next page to help you verify each step as you complete it.

CLEARVU10 85