Basic Operating Principles

Shutdown and Restart

No System Response?

The Content Server will always be turned on and be available to record conference calls.

The physical unit should not be accessible to users.

If the system does not respond:

Check the LCD panel to determine if the unit is switched on and ‘live’

Make sure that the Content Server is switched on by using the On/Off switch located at the rear of the unit

Restart the Content Server using the LCD panel.

or,

Restart the TCS service on the Content Server (this will only affect the calls which are live at the time of the restart, but will not affect any users accessing recorded content on the server).

Restarting the Content Server

1.Press Enter to display the Main Menu screen

. From the Main Menu screen, use the Up or Down arrow to select Commands

. Press Enter to confirm your selection

. From the Commands menu, use the Up or Down arrow to select Restart and press Enter

. You will be asked to confirm this action on the following screen. At the Restart? prompt, use the Up or Down arrow to select Yes and press Enter to confirm.

For an overview of the Command Menu Structure – see below left.

TANDBERG CONTENT SERVER

USER GUIDE

Shutting Down the Content Server

1.Press Enter to display the Main Menu screen

. From the Main Menu screen, use the Up or Down arrow to select

Commands

. Press Enter to confirm your selection

. From the Commands menu, use the Up or Down arrow to select Shutdown and press Enter

. You will be asked to confirm this action on the following screen. At the Shutdown? prompt, use the Up or Down arrow to select Yes and press Enter to confirm.

For an overview of the Command Menu Structure – see below left.

How to use the front panel keys is explained on the next page.

For details on how to restart the TCS service without restarting the Content Server, see the

Administrator Settings section.

There is currently no indication on the LCD panel to tell the

administrator that the machine has shut down and that it is safe to turn off the server. Typically the server is in a state that it is

safe to shutdown within a few minutes.

Command Menu Structure

IP Settings are treated in Installation.

Restart?

No

IPSettings Yes

Commands

 

 

Shutdown?

 

 

 

 

 

No

 

 

 

 

 

Yes

 

Full Restore?

 

 

 

 

 

Restoring Factory

 

 

No

 

 

 

 

Yes

 

Settings is described on

- Restore Factory -

 

 

Full Restore

 

Config Restore?

 

the next page.

 

 

 

Config Restore

No

 

 

 

 

 

Yes

 

Table of

What’s New in

Trademark/

Safety/

 

Introduction

Contents

this Version?

Licenses

Environmental

 

D 13898.04

DECEMBER 2006

!Do Not Shutdown or Restart While Calls Are In Progress!

We do not recommend to shutdown or restart the Content Server while calls are in progress. If the Content Server is in a call and the server is restarted or shut down, calls in progress will fail and will not be recorded.

The LCD panel display indicates the current status of the Content Server.

<IP Address>

LCD panel display when a call is currently in progress.

IN CALL

 

<IP Address>

LCD panel display when no calls are currently in progress.

NOT IN CALL

 

Installation

Quick Setup

Operation

Administrator

Conference

View

Appendices

Settings

Setup

Conferences

 

 

 

 

26

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TANDBERG D13898.04 manual Shutdown and Restart