12–Troubleshooting

When working with any new piece of equipment like the unit, it’s sometimes difficult to work out whey something isn’t happening the way you expect. The main thing is to take your time—after all, you’re not paying hourly studio rates! Stop and think. Ask yourself questions, like the ones below, and you can usually find the answer.

Also, see the “Messages” section on page 106 for the meaning of messages that may pop up on the display. Consult this table when a message appears when an operation cannot be completed by the unit.

Why can’t I hear any sound when I play back?

•• Are the LEVEL knobs of the tracks set to high enough?

•• Is the MASTER LEVEL knob set to high enough?

•• Have you connected the /LINE OUT jack to your monitoring system properly, and is your monitoring system set up correctly?

•• Is the VOLUME control set to high enough?

Why does the sound I'm recording sound distorted?

•• Are the LEVEL knobs of the INPUT A or INPUT B on the top panel of the unit set too high? Is the input source too loud?

•• Isn’t the monitor system distorted as the monitor level is too high?

Why can’t I record?

•• You must have at least one track armed (REC indicator flashing) before you start recording by pressing the PLAY (¥) key while pressing the RECORD ()key.

•• Are inputs assigned to tracks (see “Assigning input channels” on page 57)?

Why can’t my computer “see” the unit files?

•• Is the unit connected to the computer via the USB terminal (see “Connecting with a computer” on page 92)?

•• Before making the USB connection, songs, tracks, or stereo masters are backed up or exported to the FAT partition? (Files on the MTR partition cannot directly be read.)

102TASCAM DP-004