5Caring for Your Printer

10.Reload media in the media tray. Replace the upper media tray in the printer.

11.Press the Exit button to return to normal operation. Store the cleaning tray in its original packaging for later use.

If media-feed problems persist, you may need to manually clean the media-pick roller by hand with an alcohol-soaked cloth.

Cleaning the upper pick roller manually

1.Remove the upper media tray from the printer.

2.Open the front cover.

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5-24Phaser 380 Color Printer

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Tektronix 380 Cleaning the upper pick roller manually