5Caring for Your Printer

Cleaning for lower tray jams: paper pick roller

Approximate time to complete: 5 minutes

If you are experiencing media feeding problems including mispicks and multiple picks at the Lower Paper Tray Assembly, you can generally correct the problem by cleaning the media-pick roller with isopropyl alcohol. Refer to ÒUsing isopropyl alcoholÓ on page 5-15 for more information.

The printer guides you through the necessary steps to perform automatic cleaning procedures. You will need the pick roller cleaning tray included in the cleaning kit when you run the Clean: Media Tray Jams routine from the printerÕs front panel. You can also clean the media pick roller by hand using an alcohol-soaked cloth; refer ÒCleaning the lower paper-pick roller manuallyÓ on page 5-38.

1.When the printer is on and the Ready message or the printerÕs name appears, press the Clean button. The printer displays the Þrst selection in the menu:

Clean:Light Stripes

<---- Clean Test

2.Press the left arrow(<---)button until the following message appears:

Clean:Jam At Lower Tray

<---- Clean Test

5-34Phaser 380 Color Printer

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Tektronix 380 manual Cleaning for lower tray jams paper pick roller