Tektronix 380 manual Image quality problems contd, SymptomSolution

6Troubleshooting

Image quality problems (cont'd.)

SymptomSolution

Printed image is shifted, the wrong color, or margins are not correct.

■You may have to make adjustments in the application or print driver. Refer to “Printing and installation problems” on page 6-12.

■Make sure that the paper is not curled. Also refer to “Cleaning for jams and ink smears: media-feed rollers” on page 5-28.

■Microsoft PowerPoint users:

■Macintosh users need to leave Background Printing in the Chooser set to Off.

■PC users need to turn off print spooling through the Printer Properties.

Colors do not print as ■ Refer to “TekColor corrections — making the best

expected.selection” on page 4-3 for details on how to select TekColor color corrections.

■You may have attempted to print transparency but did not specify transparency as the print media in the printer driver. Refer to “Transparency quality tips” on page 3-40 for more information.

■Refer to “Printed colors are not what you expected” on page 6-31 for more tips.

■Refer to “Printing and using the color sampler charts” on page 4-10.

6-10Phaser 380 Color Printer