Troubleshooting 6

Fonts printing incorrectly from Windows

If fonts are printing incorrectly from Windows, make sure you installed the correct printer with either the Tektronix driver for Windows 3.1, or with the Windows 95 PostScript driver.

If you have the standard version of the printer, you should have installed Tektronix Phaser 380.

If you have the printerÕs Extended Features option, you should have installed Tektronix Phaser 380 Extended for Windows to recognize and use all of the printerÕs fonts.

If you select Tektronix Phaser 380 Extended and you have only the standard version of the printer with 39 fonts, any of the additional fonts selected within an application are printed in the Courier typeface.

If you are not sure which version of the printer you have, print a copy of the printerÕs Startup Page. The standard conÞguration has 39 fonts and

16 Mbytes of memory; the Extended Features option has 69 fonts and

48 Mbytes of memory. Refer to ÒPrinting Help Pages from the front panelÓ on page 2-30 for instructions on printing a Startup Page.

Refer to the instructions on installing the printer and drivers.

User Manual

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Tektronix 380 manual Fonts printing incorrectly from Windows