Toshiba 120/150 manual Troubleshooting, Problem Possible cause Solution

Troubleshooting

If any problem occurs, check the list below before contacting your authorised service representative.

Problem	Possible cause	Solution	Page
	Unit plugged in?	Plug the unit into a grounded outlet.	3-3
Unit does not	Power switch on?	Turn the power switch on.	3-3
operate.
	Side cover closed securely?	Gently close the side cover.	5-4
	Front cover closed?	Gently close the front cover and then	5-4
		close the side cover.
Blank copies	Is the original placed face	Place the original face down on the	3-5
	down on the original table?	original table.
	Is original image too dark or	Adjust the exposure manually.	3-6
	too light?
Copies are	Is the unit in the automatic	Adjust the automatic exposure level.	3-7
too dark or	exposure mode?
too light.
	Is the unit in the photo	Cancel the photo exposure mode.	3-6
	exposure mode?
Dust, dirt, smud-	Original table or original cover	Clean regularly.	5-5
ges appear on	dirty?
copies.	Original smudged or blotchy?	Use a clean original.	--
Striped copies	Is transfer charger clean?	Clean the transfer charger.	5-6
	Non-standard paper used?	Use standard paper. If using special	2-2
		papers, feed the paper through the
		single bypass.
	Paper curled or damp?	Store paper flat in the wrapper in a dry	--
		location.
Paper misfeeds	Pieces of paper inside unit?	Remove all pieces of misfed paper.	6-4
frequently.
	Paper guides in the paper tray	Set the guides properly depending on	2-4
	not set properly?	the paper size.
	Too much paper in the paper	Remove excessive paper from the tray.	2-4
	tray?
	Is the paper too heavy?	Use paper within the specified range.	2-2
Images rub off	Paper damp?	Replace with dry paper. If the unit is not	7
the copy easily.		used for long time, remove the paper
		from the paper tray and store it in its
		wrapper in a dry location.

6-2TROUBLESHOOTING