Before Calling Service Technician

When you encounter trouble using this equipment, check the items listed below.

General operation

Phenomenon

Usual cause

Countermeasure

The equipment does not

The power of the equipment

Turn ON the power of the equipment.

operate at all.

is not turned ON.

 

 

The power cable is not

Plug in the power cable securely.

 

plugged in securely.

 

 

The weekly timer functions

Press any of the [ENERGY SAVER] but-

 

and the equipment is in the

ton, the [START] button and the function

 

sleep mode.

switching buttons on the control panel.

The button does not respond

It has been a short time

Wait for the completion of warm-up and

to my operation.

since the power was turned

then try again.

 

ON.

 

The LCD screen is too light/

The contrast of the LCD

Adjust it with the contrast adjustment vol-

dark.

screen is not adjusted prop-

ume.

 

erly.

P.32 “Control panel”

A message is displayed on

The equipment has detected

See the meaning of the message refer-

the LCD screen.

an error status.

ring to the listing below.

 

 

P.174 “When This Message Appears”

“Enter DEPARTMENT

When the use of the equip-

Enter your department code.

CODE” appears on the LCD

ment is managed under

P.36 “Preparation 1 - Turning Power

screen.

department management,

ON”

 

and the department code

P.143 “Department Code”

 

has not been entered.

 

“Saving energy” appears on

The equipment is in the low

The equipment enters into the low power

the LCD screen.

power mode.

mode after a specified time has passed

 

 

since its last use. Copying is enabled.

“Sleep mode” appears on the

The equipment is in the

The equipment enters into the sleep

display.

sleep mode.

mode after a specified time has passed

 

 

since its last use. For how to cancel this

 

 

mode, see the following page.

 

 

P.37 “Saving energy when not in use -

 

 

Energy saving mode -”

The LCD screen is dim.

The equipment is in the

The equipment enters into the super

 

super sleep mode.

sleep mode after a specified time has

 

 

passed since its last use. For how to can-

 

 

cel this mode, see the following page.

 

 

P.37 “Saving energy when not in use -

 

 

Energy saving mode -”

Scanning stops before it is

The number of pages

To copy the data scanned so far, select

finished. (“Count over”

scanned has exceeded the

“Print”. To delete them, select “Cancel

appears on the LCD screen.)

maximum value.

job”.

 

 

(If “Print” is grayed out, only data deletion

 

 

is possible.)

Scanning stops before it is

The built-in memory of the

To copy the data scanned so far, select

finished. (“Memory is full”

equipment has become full.

“Print”. To delete them, select “Cancel

appears on the LCD screen.)

 

job”.

 

 

(If “Print” is grayed out, only data deletion

 

 

is possible.)

Copying stops before it is fin-

Approx. 250 sheets of paper

Remove the paper from the receiving tray,

ished. (“Clear paper output

have continuously exited and

and then press the [START] button. Copy-

tray: PRESS START KEY.”

the equipment stops copy-

ing resumes.

appears on the display.)

ing to prevent the copied

Press the [CLEAR/STOP] button to end

 

paper from overflowing from

the copy job. “Memory clear?” appears on

 

the tray.

the LCD screen. Select “YES”, and then

 

 

press the [START] or [ENTER] button.

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Toshiba e-STUDIO195, 225, 245 Before Calling Service Technician, General operation, Phenomenon Usual cause Countermeasure