Manuals / Toshiba / Computer Equipment / All in One Printer

Toshiba e-STUDIO195, 225, 245 manual When This Message Appears 174 Paper Jams 176, 190, 197

Models: 225 245 e-STUDIO195

1 228

Page 175

TROUBLESHOOTING

This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner cartridge and how to resolve other troubles.

When This Message Appears	174
Paper Jams	176
Checking position of paper jams	176
When paper jams occur frequently	177
When releasing jammed paper	177
Paper jams within Reversing Automatic Document Feeder (optional) (Lower) / Automatic Document
Feeder (optional) (Lower)	178
Paper jams within Reversing Automatic Document Feeder (optional) (Upper) / Automatic Document
Feeder (optional) (Upper)	180
Paper jams on bypass tray	182
Paper jams within Automatic Duplexing Unit (optional)	182
Paper jam behind transfer unit	183
Paper jams within fuser unit	185
Paper jams within Paper Feed Unit (optional)	187
Paper jams within Paper Feed Pedestal (optional)	189
Replacing Toner Cartridge	190
Before Calling Service Technician	197
General operation	197
Toner-related items	198
Original/Copy paper-related items	199
Image trouble	199

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Toshiba e-STUDIO195, 225, 245 manual When This Message Appears 174 Paper Jams 176, 190, 197

Contents

Operators Manual for Copying Functions Page Preface PrefaceWorking environment For EU onlyFor EU only Facsimile functions Before Reading This ManualLineup of our manuals Basic functionsScanning functions TopAccessDescription of original/paper direction How to read this manual Symbols in this manualTrademarks ScreensPage Contents 105 Bypass copying101 103159 Changing EQUIPMENT’S SettingsDaily Inspection 204 When This Message Appears 174 Paper Jams 176STUDIO195/225/245 Specifications 210 Menu List Printing 171 ROM Version Display 172221 List Print Format 217Contents Toner remaining check function Toshiba Quality Is Second to NoneRecommended toner cartridges Cartridge detecting functionToner Supplies / PartsUser Friendly Service and Support BenefitsGeneral Environmental HarmonyWhen installing or moving General PrecautionsGeneral Precautions 10 cm 80 cm Other pointsSafety stoppers When using the equipment Position of Certification label, etc When handling supplies During maintenance or inspectionFirst-aid measures Disclaimer Notice Disclaimer NoticeTurkey RoHS Compliance Energy saving featuresEnvironmental Information Energy Star ProgramDescription of Each Component Preparation 1 Turning Power onPreparation 2 Placing Copy Paper Platen Cover optional, KA-1640PC Description of Each ComponentFront / Right side Description of Each ComponentDrawer Left side / Inner sidePaper Feed Pedestal optional, KD-1022 Paper Feed Unit optional, MY-1038External Keyboard optional, GJ-1160 Power switchOriginal glass Control panelOther options Configuration of optionsControl panel Selecting buttons ReadyZoom EditDensity adjustment buttons/lamps Alarm lampCancel button Original mode button/lampsCopy quantity Reproduction ratio Selecting button display Copy mode main screenCustom mode setting Message areaDepartment code function. Key in the department code Preparation 1 Turning Power onTurning power on Press the power switch to on sideTo turn the equipment into the energy saving mode manually Turning power OFFSaving energy when not in use Energy saving mode Types of energy saving modeSuper sleep mode Sleep modeFeeder Media type Paper size Maximum sheet Capacity *1 Preparation 2 Placing Copy PaperAcceptable media types Preparation 2 Placing Copy PaperMedia type Product name Recommended paperPaper types not acceptable Storing paperPress down the paper plate Placing paper in drawersPlace paper in the drawer When placing LD size paperGuides to the paper size Adjust the side guides to the desired paper sizeStop Do not let your fingers be caught when closing the drawerRegister the paper size into the equipment Placing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Adjust the side guides Push the drawer straight until it comes to a stop Registering standard size A3, A4, A4-R, A5-R, B4 Preparation 3 Registering Size of Paper PlacedPreparation 3 Registering Size of Paper Placed Registering other standard sizes Press the Enter button LT-R100% Nonsort Page Placing Originals Using Bypass TrayMaking Copies Maximum number of originals scanned in one go Setting position Type of origiPlacing Originals Acceptable originalsPlacing originals on the original glass Placing booklet-type originals such as books or catalogues Media types Maximum size Maximum number Paper weight When black streaks appear on the copied imageWhen placing a large amount of originals with a long width Select the copy modes as required Making CopiesCheck if paper is placed in the drawer Place the originalYES When Next original? appearsWhen the number of sheets exiting has exceeded When the paper has run outPress the CLEAR/STOP button during scanning or copying Stopping/Resuming copyingPress the Interrupt button Interrupting copying and making another copy Interrupt copyUsing Bypass Tray Using Bypass TrayMedia type Paper size Maximum sheet Capacity *1 Bypass copying Set the paper type Check the menuNonsize Set the paper sizeWhen bypass copying has finished Zooming In/Out Copy Image Selecting Image Mode Adjusting Density LevelBefore Making Copies Paper SelectionNonsort 2IN1 11 Simplex Default settingsBefore Making Copies Confirming set functionsAutomatic paper selection APS Paper SelectionPaper Selection Place paper in the drawer Place the original Manual paper selectionSelecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying Copying Different Sizes in One Go MIXED-SIZE CopyingWhen Change direction ORG appears Automatic magnification selection AMS Zooming In/Out Copy ImageZooming In/Out Copy Image When Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Selecting Image Mode Selecting Image ModeAdjusting Density Level Adjusting Density LevelTo adjust the density to the desired level To return it to the automatic copy density modePage 113 101103 111Card Copy MenuOperating in copy menu DuplexFunction Description Copy function listSort Copying in Same Page Order as Originals Sort CopyingSelect SORT, and then press the Enter button FinishingFinishing Sort Nonsort Sorting Alternately One Set by One AlternationButton Select ALTERNATION, and then press the Enter buttonSorting in Magazine Type Arrangement Magazine Sort Sorting in Magazine Type Arrangement Magazine SortFinishing Nonsort Alternation Magazine SortMagazine Sort Right Margin Shifting Paper to Make Margin Image ShiftEnter button Image Shift Left MarginRight Margin Erasing Shadow on Edge Edge Erase Erasing Shadow on Edge Edge EraseSelect ON, and then press the Enter button or button Edge Erase OFFEdge Erase Copying on Both Sides Duplex Copying on Both Sides DuplexSimplex P.93 Split P.93 Duplex P.94 Split Copying on one sideBook 2 P.96 Copying on both sides When all the originals have been scannedDuplex Tablet Type Open to top Duplex SimplexBook Type Tablet TypeDuplex Split Copying booklet on both sidesPress the Drawer button to select the paper source to use Selectton. Book 2, and then press the Enter button or butLeft Left Right Right Right LeftBook Margin Yessingle When copying the lastPlace paper in the drawer Place an original Copying Right and Left Pages Separately DualCopying Right and Left Pages Separately Dual Start button When all the pages are scannedDual OFF Select the other copy modes as required, and then pressPrinting Page Number, Date and Time Annotation Printing Page Number, Date and Time AnnotationNumber AnnotationChanging Copy Setting on Each Job JOB Build Changing Copy Setting on Each Job JOB BuildJOB Build JOB Build OFFReady JOB Build AMS4IN1 Duplex a Side 1, b Side Copying 2 or 4 Pages into 1 Page 2IN1/4IN1Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 2IN1 4IN1 2IN1 Duplex a Side 1, b SideSimplex Duplex Tablet Type Duplex Book TypeID Card OFF Copying Both Sides of Card into 1 Page ID CardCard Select ON, and then press the Enter button100% Sort Zoom Finishing Place a card original on the original glassTurn over the card and place it on the original glass again Copying Both Sides of Card into 1 Page ID Card XY Zoom Press the Cancel buttonChanging Sizes in Horizontal and Vertical Directions XY Zoom Select JOB Memory in the copy menu, and then press Registering Functions Frequently Used JOB MemoryRegistering combination of functions Set all functions you want to registerRecall Recalling combination of functionsMEMORY4 Select RECALL, and then press the Enter button or buttonRecall MEMORY2 MEMORY3 Page Department Code 143 Before Changing the Settings 119Date and Time 121 141159 APS / AMSLists 03.INITIAL Setup Before Changing the SettingsDisplaying the user functions mode main screen Default SettingsReturning to the copy mode main screen Operating buttons for changing the settingsButton Press the User Functions button Clock settingSelect Initial Setup with Date and TimeMON Key in the dateKey in the time Month format Date and time displayTime display format Date formatLanguage Display Language SettingInitial Setup Date & Time Select Language withGeneral Setting Paper Size SettingDrawer Size Drawer Drawer Size Drawer 1 02.DRAWERWalkup Screen Setting Walkup Screen SettingGeneral Setting Drawer Size TimersCopy Walkup ScreenFAX Scan Timer Setting Timer SettingTime of automatic function clear Auto Clear Time of automatic low power modeTimers Select Auto Clear withAuto Power Save Timers Auto ClearAuto Sleep Timers Auto Power Time of automatic sleep mode / super sleep modeSave 1MIN Timers AUTO240MIN Timers Auto Clear 2.AUTO Power SaveAuto Sleep Energy Saving Mode Setting Energy Saving Mode SettingGeneral Setting Department Code FAX Drawer Setting Energy Saving ModeSuper Sleep Mode Energy Saving ModeSleep Mode Weekly Timer Setting Weekly Timer SettingSelect on with and buttons, and then press the Enter button Weekly TimerSunday Press the User Functions button or copy mode button Volume Adjustment Volume AdjustmentGeneral Setting Timers 04.WEEKLY Timer Speaker VolumeAlarm Volume Speaker VolumeAlarm Volume KEY Touch Volume 3.RINGER VolumeTouch Key Tone Setting Touch Key Tone SettingTouch KEY Tone Touch KEY Tone OFF Department Code Setting department codesDepartment Code NEW General Setting Weekly Timer 05.SPEAKER VolumeDepartment Code Recover OLD Data Department CodeMaster Code Master Code Number Enter Master Code Enter the master code name, and then press the Enter buttonMaster Code Code Number Enter Master Code NAMEMAX20 Key in the master code, and then press the Enter buttonDepartment Code Department Number Enter the department name, and then press the Enter buttonDepartment Code Number Enter Department NAMEMAX20 Key in the department code, and then press the Enter buttonChanging department names or codes Modify Department Code Enter Department NUMBER1-99Department Code Number Department Code DeleteEnter a new department name, and then press the Enter button Deleting department codes Modify Retain DeleteClearing counter values Count Clear Department Code Modify RetainFunction Supply Notice Printing out counter valuesSelect Lists with ListsCanceling department management Department Code YES Select no with and buttons, and then press the Enter buttonMenu Customize Select Copy Setup withCopy Setup Menu CustomizeID Card Menu Customize Image Shift 5.DUALAPS / AMS Copy Setup Menu CustomizeImage Mode 02.APS/AMSAPS APS/AMSSelect Image Mode with Buttons, and then press Enter button Image ModeSelect Default Settings with Select Copy Setup with Buttons, and then press Enter buttonImage Mode TEXT/PHOTO Photo Select the image mode withText Density Adjustment Density AdjustmentSelect LIGHT/DARK with Buttons, and then press Enter button LIGHT3 LIGHT/DARKAuto ManualFinishing Mode Finishing ModeSelect Finishing with Buttons, and then press Enter button Finishing NON Sort Drawer SET POP-UP Pop-Up Display SettingInitial Setup Date & Time 02.LANGUAGE Pop-Up Display SettingDid you change paper size? Various List Printing Various List PrintingDepartment Code Menu List Printing Menu List PrintingSelect Menu List with Menu ListROM Version Display Menu List 05.TEST ModeROM Version Display Machine Revisions190 When This Message Appears 174 Paper Jams 176197 When This Message Appears When This Message AppearsMessage Meaning Countermeasure Press Start KEY Message Position of Paper Jam Paper JamsChecking position of paper jams Paper JamsDo not touch the photoconductive drum When paper jams occur frequentlyWhen releasing jammed paper Do not tear jammed paperPaper Jams Paper Jams Paper Jams Paper Jams Open the side cover Paper jams on bypass trayPaper jams within Automatic Duplexing Unit optional Pull out the paper jammed on the bypass trayRelease the jammed paper Close the side cover Paper jam behind transfer unitEquipment Release the jammed paperClose the transfer unit and the side cover Paper jams within fuser unitOpen the transport guide while holding the knob Open the paper feed cover of the unit Paper jams within Paper Feed Unit optionalClose the paper feed cover of the unit and the side cover Paper Feed UnitPaper jams within Paper Feed Pedestal optional Replacing Toner Cartridge Replacing Toner CartridgeReplacing Toner Cartridge Recommended toner cartridges Open the front cover Hold down the green leverPull out the toner cartridge Insert the toner cartridge along the rail Clean the chargerReplacing Toner Cartridge With the transfer charger wire Phenomenon Usual cause Countermeasure Before Calling Service TechnicianBefore Calling Service Technician General operationToner-related items Image trouble Original/Copy paper-related itemsTact with the original glass Tion Charger is dirty Clean the charger Page Daily Inspection 204 Maintenance and InspectionDaily Inspection Daily InspectionGuide / 4. Platen sheet Open the front cover Clean the charger Cleaning chargerCleaning transfer charger Daily Inspection Page List Print Format 217 STUDIO195/225/245 Specifications 210STUDIO195/225/245 Specifications STUDIO195/225/245 SpecificationsPaper size Feeder Studio Continuous copying speedAutomatic Duplexing Unit Specifications of OptionsReversing Automatic Document Feeder Automatic Document FeederDrawer Module Paper Feed PedestalPacking List Packing ListCombination Matrix 1/2 Copying Function Combination MatrixCopying Function Combination Matrix Combination Matrix 2/2 List Print Format Department code listList Print Format Function listMailbox list Supply notice listNIC status page list Configuration page listMenu List Program Menu listNumerics 174 39, 57157 171127 139136 Index Page Multifunctional Digital Systems