When This Message Appears 178 Paper Jams 180, 192 | Toshiba 182

TROUBLESHOOTING

This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner cartridge and how to resolve other troubles.

When This Message Appears	178
Paper Jams	180
Checking position of paper jams	180
When paper jams occur frequently	181
When releasing jammed paper	181
Paper jams within Reversing Automatic Document Feeder (optional) (Lower) / Automatic Document
Feeder (optional) (Lower)	182
Paper jams within Reversing Automatic Document Feeder (optional) (Upper) / Automatic Document
Feeder (optional) (Upper)	184
Paper jams on bypass tray	186
Paper jams within Automatic Duplexing Unit (optional)	186
Paper jam behind transfer unit	187
Paper jams within fuser unit	188
Paper jams within Paper Feed Unit (optional)	189
Paper jams within Paper Feed Pedestal (optional)	190
Replacing Toner Cartridge	192
Before Calling Service Technician	199
General operation	199
Toner-related items	200
Original/Copy paper-related items	201
Image trouble	201

Image 179

Toshiba 182, 242, 212 manual When This Message Appears 178 Paper Jams 180, 192, 199

Contents

Operators Manual for Copying Functions Page Preface Preface FCC Notice Facsimile functions Before Reading This ManualLineup of our manuals Basic functions Scanning functions Description of original/paper direction How to read this manual Symbols in this manual Trademarks Screens Contents Copying Both Sides of Card into 1 Page ID Card 106 Bypass copying101 103 157 Changing EQUIPMENT’S Settings Daily Inspection 206 When This Message Appears 178 Paper Jams 180STUDIO182/212/242 Specifications Specifications of Options 214 223 Packing List 216 Copying Function Combination Matrix 217List Print Format 219 Contents Co-packed toner cartridge Toshiba Quality Is Second to None Image quality optimization function Recommended toner cartridgesCartridge detecting function Toner remaining check function General Supplies / PartsToner When installing or moving General Precautions 93.9 31.5 Other points Safety stoppers When using the equipment Position of Certification label, etc When handling supplies During maintenance or inspection First-aid measures Poration Disclaimer Notice Environmental Information Energy saving featuresLow power mode Sleep mode / Super sleep mode Preparation 2 Placing Copy Paper Preparation 1 Turning Power onDescription of Each Component Bypass tray Description of Each ComponentFront / Right side Platen Cover optional, KA-1650PC Drawer Left side / Inner sidePaper Feed Pedestal optional, KD-1022 Paper Feed Unit optional, MY-1027 External Keyboard optional, GJ-1160 Power switchOriginal glass Control panel Other options Configuration of options Control panel Edit ReadyZoom Density adjustment buttons/lamps Alarm lampCancel button Original mode button/lamps Copy quantity Reproduction ratio Selecting button display Copy mode main screenCustom mode setting Message area Department code function. Key in the department code Preparation 1 Turning Power onTurning power on Press the power switch to on side To turn the equipment into the energy saving mode manually Turning power OFFSaving energy when not in use Energy saving mode Types of energy saving mode Super sleep mode Canceling conditions for energy saving modeSleep mode Feeder Media type Paper size Maximum sheet Capacity *1 Preparation 2 Placing Copy PaperAcceptable media types Media type Product name Recommended paperPaper types not acceptable Storing paper Press down the paper plate Placing paper in drawers Place paper in the drawer Adjust the side guides to the desired paper size Register the paper size into the equipment Do not let your fingers be caught when closing the drawer Placing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Adjust the side guides Push the drawer straight until it comes to a stop Registering standard size LD, LT, LT-R, LG, ST-R Preparation 3 Registering Size of Paper Placed Registering other standard sizes 100% Nonsort Press the Enter buttonPage Making Copies Using Bypass TrayPlacing Originals Maximum number of originals scanned in one go Setting position Type of origiPlacing Originals Acceptable originals Placing originals on the original glass Placing booklet-type originals such as books or catalogs Media types Maximum size Maximum number Paper weight When black streaks appear on the copied image When placing a large amount of originals with a long width Select the copy modes as required Making CopiesCheck if paper is placed in the drawer Place the original YES When Next original? appearsWhen the number of sheets exiting has exceeded When the paper has run out Press the CLEAR/STOP button during scanning or copying Stopping/Resuming copying Press the Interrupt button Interrupting copying and making another copy Interrupt copy Media type Paper size Maximum sheet Capacity *1 Using Bypass Tray Bypass copying Set the paper type Check the menuNonsize Set the paper size When bypass copying has finished Zooming In/Out Copy Image Selecting Image Mode Adjusting Density LevelBefore Making Copies Paper Selection Confirming set functions Default settingsContents Default setting at installation Before Making Copies Automatic paper selection APS Paper Selection Place paper in the drawer Place the original Manual paper selection Selecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying When Change direction ORG appears Automatic magnification selection AMS Zooming In/Out Copy Image When Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Selecting Image Mode Dark Adjusting Density LevelTo adjust the density to the desired level To return it to the automatic copy density modePage 111 101109 Zoom Copy MenuOperating in copy menu Selecting buttons A, B and C Function Description Copy function list Sort Copying in Same Page Order as Originals Sort CopyingSelect SORT, and then press the Enter button Finishing Finishing Sort Nonsort Sorting Alternately One Set by One AlternationButton Select ALTERNATION, and then press the Enter button Magazine Sort Sorting in Magazine Type Arrangement Magazine SortFinishing Nonsort Alternation Magazine Sort Right Margin Shifting Paper to Make Margin Image ShiftEnter button Image Shift Left Margin Right Margin Edge Erase OFF Erasing Shadow on Edge Edge EraseSelect ON, and then press the Enter button or button Edge Erase Simplex P.91 Split P.91 Duplex P.92 Copying on Both Sides Duplex Book 2 P.94 Copying on one sideSplit Duplex When all the originals have been scannedCopying on both sides Tablet Type Open to top Duplex SimplexBook Type Tablet Type Duplex Split Copying booklet on both sidesPress the Drawer button to select the paper source to use Selectton. Book 2, and then press the Enter button or but Book Margin Right Right Right LeftLeft Left Yessingle When copying the last Place paper in the drawer Place an original Copying Right and Left Pages Separately Dual Start button When all the pages are scannedDual OFF Select the other copy modes as required, and then press Printing Page Number, Date and Time Annotation Printing Page Number, Date and Time Annotation Number Annotation Changing Copy Setting on Each Job JOB Build JOB Build JOB Build OFFReady JOB Build AMS 4IN1 Duplex a Side 1, b Side Copying 2 or 4 Pages into 1 Page 2IN1/4IN12IN1 4IN1 2IN1 Duplex a Side 1, b Side Simplex Duplex Tablet Type Duplex Book Type ID Card OFF Copying Both Sides of Card into 1 Page ID CardCard Select ON, and then press the Enter button Turn over the card and place it on the original glass again Place a card original on the original glass100% Sort Zoom Finishing Copying Both Sides of Card into 1 Page ID Card XY Zoom Press the Cancel buttonTion ratio Changing Sizes in Horizontal and Vertical Directions XY Zoom Select JOB Memory in the copy menu, and then press Registering Functions Frequently Used JOB MemoryRegistering combination of functions Set all functions you want to register Recall Recalling combination of functionsMEMORY4 Select RECALL, and then press the Enter button or button Recall MEMORY2 MEMORY3 Page Department Code 141 Before Changing the Settings 117Date and Time 119 139 157 APS / AMS Lists 03.INITIAL Setup Before Changing the SettingsDisplaying the user functions mode main screen Default Settings Button Operating buttons for changing the settingsReturning to the copy mode main screen Press the User Functions button Clock settingSelect Initial Setup with Date and Time Key in the time Key in the dateMON Month format Date and time displayTime display format Date format Language Display Language SettingInitial Setup Date & Time Select Language with Drawer Size Paper Size SettingGeneral Setting Drawer Drawer Size Drawer 1 02.DRAWER Walkup Screen Walkup Screen SettingGeneral Setting Drawer Size Timers FAX Scan Walkup ScreenCopy Time of automatic function clear Timer Setting Auto Clear Time of automatic low power modeTimers Select Auto Clear with Auto Sleep Timers Auto ClearAuto Power Save Save 1MIN Time of automatic sleep mode / super sleep modeTimers Auto Power Auto Sleep Timers Auto Clear 2.AUTO Power SaveTimers AUTO240MIN Energy Saving Mode Energy Saving Mode SettingGeneral Setting Department Code FAX Drawer Setting Sleep Mode Energy Saving ModeSuper Sleep Mode Weekly Timer Setting Sunday Weekly TimerSelect on with and buttons, and then press the Enter button Press the User Functions button or copy mode button Speaker Volume Volume AdjustmentGeneral Setting Timers 04.WEEKLY Timer Alarm Volume Speaker VolumeAlarm Volume KEY Touch Volume 3.RINGER Volume Touch KEY Tone Touch Key Tone Setting Touch KEY Tone OFF Department Code Setting department codes NEW General Setting Weekly Timer 05.SPEAKER VolumeDepartment Code Recover OLD Data Department Code Master Code Master Code Number Enter Master Code Enter the master code name, and then press the Enter buttonMaster Code Code Number Enter Master Code NAMEMAX20 Key in the master code, and then press the Enter button Department Code Department Number Enter the department name, and then press the Enter buttonDepartment Code Number Enter Department NAMEMAX20 Key in the department code, and then press the Enter button Changing department names or codes Modify Department Code Enter Department NUMBER1-99Department Code Number Department Code Delete Enter a new department name, and then press the Enter button Deleting department codes Modify Retain Delete Clearing counter values Count Clear Department Code Modify Retain Function Supply Notice Printing out counter valuesSelect Lists with Lists Canceling department management Department Code YES Select no with and buttons, and then press the Enter button Menu Customize Select Copy Setup withCopy Setup Menu Customize ID Card Menu Customize Image Shift 5.DUAL 02.APS/AMS Copy Setup Menu CustomizeImage Mode APS APS/AMS Select Image Mode with Buttons, and then press Enter button Image ModeSelect Default Settings with Select Copy Setup with Buttons, and then press Enter button Text Select the image mode withImage Mode TEXT/PHOTO Photo Select LIGHT/DARK with Buttons, and then press Enter button Density Adjustment LIGHT3 LIGHT/DARKAuto Manual Select Finishing with Buttons, and then press Enter button Finishing Mode Finishing NON Sort Drawer SET POP-UP Pop-Up Display SettingDefault Settings 02.LISTS Initial Setup Date & Time 02.LANGUAGE Did you change paper size? Various List Printing Department Code Menu List Menu List PrintingSelect Menu List with Machine Revisions Menu List 05.TEST ModeROM Version Display Mail Settings Service NotificationService Notification Mail Address Mail SettingsSending an Email Send NOW Enter the Email address and then press the Enter button Setting Email addressesMail Settings Send NOW Mail Address Customer Name Setting the customer informationCustomer Information User Customer Name Enter NAMEMAX50Page 199 When This Message Appears 178 Paper Jams 180192 Message Meaning Countermeasure When This Message Appears Press Start KEY Message Position of Paper Jam Paper JamsChecking position of paper jams Do not touch the photoconductive drum When paper jams occur frequentlyWhen releasing jammed paper Do not tear jammed paper Paper Jams Paper Jams Paper Jams Paper Jams Pull out the paper jammed on the bypass tray Paper jams on bypass trayPaper jams within Automatic Duplexing Unit optional Paper jam behind transfer unit Close the transfer unit and the side cover Paper jams within fuser unit Paper jams within Paper Feed Unit optional Open the paper feed cover of the Paper Feed Pedestal Paper jams within Paper Feed Pedestal optional Paper Jams Never attempt to incinerate toner cartridges Replacing Toner Cartridge Recommended toner cartridges Pull out the toner cartridge Open the front cover Hold down the green lever Replacing Toner Cartridge Insert the toner cartridge along the rail Clean the charger Replacing Toner Cartridge With the transfer charger wire Phenomenon Usual cause Countermeasure Before Calling Service TechnicianGeneral operation Toner-related items Image trouble Original/Copy paper-related items Tact with the original glass Before Calling Service Technician Page Daily Inspection 206 Maintenance and Inspection Original glass Guides Platen sheet Daily Inspection Open the front cover Clean the charger Cleaning charger Cleaning transfer charger Daily Inspection Page List Print Format 219 STUDIO182/212/242 Specifications OPC STUDIO182/212/242 Specifications Paper size Feeder STUDIO182 STUDIO212 STUDIO242 Continuous copying speed Automatic Duplexing Unit Specifications of OptionsReversing Automatic Document Feeder Automatic Document Feeder Drawer Module Paper Feed Pedestal Packing List Combination Matrix 1/2 Copying Function Combination Matrix Combination Matrix 2/2 Function list Department code listList Print Format Mailbox list Supply notice list NIC status page list Configuration page list Menu List Program Menu list Numerics Index 37, 55 137 Index Page Multifunctional Digital Systems