6.TROUBLESHOOTING
This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner
cartridge and how to resolve other troubles.
When This Message Appears..............................................................................178Paper Jams............................................................................................................180Checking position of paper jams.....................................................................................................180
When paper jams occur frequently.................................................................................................181
When releasing jammed paper.......................................................................................................181
Paper jams within Reversing Automatic Document Feeder (optional) (Lower) / Automatic Document
Feeder (optional) (Lower)................................................................................................................182
Paper jams within Reversing Automatic Document Feeder (optional) (Upper) / Automatic Document
Feeder (optional) (Upper)................................................................................................................184
Paper jams on bypass tray..............................................................................................................186
Paper jams within Automatic Duplexing Unit (optional) ..................................................................186
Paper jam behind transfer unit........................................................................................................187
Paper jams within fuser unit............................................................................................................188
Paper jams within Paper Feed Unit (optional).................................................................................189
Paper jams within Paper Feed Pedestal (optional).........................................................................190
Replacing Toner Cartridge...................................................................................192Before Calling Service Technician......................................................................199General operation...........................................................................................................................199
Toner-related items.........................................................................................................................200
Original/Copy paper-related items..................................................................................................201
Image trouble..................................................................................................................................201