When This Message Appears | Toshiba 242, 212, 182 manual

6 TROUBLESHOOTING

When This Message Appears

A message appears when a problem occurs on the equipment. Check the items on the list below and take a countermeasure accordingly.

Message	Meaning			Countermeasure
*** misfeed	This appears when an origi-		Remove any jammed paper.
	nal or a sheet of copy paper		P.180 “Paper Jams”
	is jammed at the place indi-
	cated by “***”.
Close ***	This appears when any		Close the cover securely.
	cover of the equipment indi-
	cated by “***” is not securely
	closed.
DRAWER * empty	This appears when the paper		Set paper in the drawer.
	in a drawer indicated by “*”		P.39 “Placing paper in drawers”
	has run out.
Count over	The number of pages		Select “Print” on the LCD screen to copy
	scanned has exceeded the		the data scanned so far. Select “Cancel
	maximum value (250		job” to delete all the data scanned so far.
	sheets).
Call for service	This appears when the repair		Contact your service representative.
	or adjustment by your ser-		Give the service technician the error code
	vice technician is needed.		(consisting of letters and numbers) that
			appears in the upper right area of the dis-
			play.


			Never attempt to repair, disassemble
			or modify the equipment by yourself.
			This could cause an electric shock, a fire
			or serious injury. Contact your service
			representative when the equipment is in
			an abnormal condition or any malfunction
			is found.
Time for maintenance	This appears when the main-		Contact your service representative.
	tenance by your service
	technician is needed.
BYPASS empty	Paper set on the bypass tray		Place paper on the bypass tray.
	has run out.		P.61 “Using Bypass Tray”
Toner is low	There is only a little toner		There is still a little toner remaining in the
	remaining in the toner car-		toner cartridge. Do not replace the toner
	tridge.		cartridge until “Toner empty” appears on
			the display.


			y The message may not appear
			because the toner remaining in the
			cartridge does not lie evenly.
			y When the message appears, it is
			advisable to purchase a new
			TOSHIBA-recommended cartridge to
			prepare for its replacement.

178 When This Message Appears

Image 180

Toshiba 242, 212, 182 manual When This Message Appears, Message Meaning Countermeasure

Contents

Operators Manual for Copying Functions Page Preface Preface FCC Notice Before Reading This Manual Lineup of our manualsBasic functions Facsimile functions Scanning functions How to read this manual Symbols in this manual Description of original/paper direction Screens Trademarks Contents Bypass copying 101103 Copying Both Sides of Card into 1 Page ID Card 106 Changing EQUIPMENT’S Settings 157 When This Message Appears 178 Paper Jams 180 STUDIO182/212/242 SpecificationsSpecifications of Options 214 Daily Inspection 206 Packing List 216 Copying Function Combination Matrix 217 List Print Format 219223 Contents Toshiba Quality Is Second to None Co-packed toner cartridge Recommended toner cartridges Cartridge detecting functionToner remaining check function Image quality optimization function Supplies / Parts TonerGeneral General Precautions When installing or moving Other points 93.9 31.5 Safety stoppers When using the equipment Position of Certification label, etc During maintenance or inspection When handling supplies First-aid measures Disclaimer Notice Poration Energy saving features Low power modeSleep mode / Super sleep mode Environmental Information Preparation 1 Turning Power on Description of Each ComponentPreparation 2 Placing Copy Paper Description of Each Component Front / Right sidePlaten Cover optional, KA-1650PC Bypass tray Left side / Inner side Paper Feed Pedestal optional, KD-1022Paper Feed Unit optional, MY-1027 Drawer Power switch Original glassControl panel External Keyboard optional, GJ-1160 Configuration of options Other options Control panel Ready ZoomEdit Alarm lamp Cancel buttonOriginal mode button/lamps Density adjustment buttons/lamps Copy mode main screen Custom mode settingMessage area Copy quantity Reproduction ratio Selecting button display Preparation 1 Turning Power on Turning power onPress the power switch to on side Department code function. Key in the department code Turning power OFF Saving energy when not in use Energy saving modeTypes of energy saving mode To turn the equipment into the energy saving mode manually Canceling conditions for energy saving mode Sleep modeSuper sleep mode Preparation 2 Placing Copy Paper Acceptable media typesFeeder Media type Paper size Maximum sheet Capacity *1 Recommended paper Paper types not acceptableStoring paper Media type Product name Placing paper in drawers Press down the paper plate Place paper in the drawer Adjust the side guides to the desired paper size Do not let your fingers be caught when closing the drawer Register the paper size into the equipment Placing paper in the drawers of Paper Feed Pedestal optional Adjust the side guides with both hands Adjust the side guides Push the drawer straight until it comes to a stop Preparation 3 Registering Size of Paper Placed Registering standard size LD, LT, LT-R, LG, ST-R Registering other standard sizes Press the Enter button 100% NonsortPage Using Bypass Tray Placing OriginalsMaking Copies Setting position Type of origi Placing OriginalsAcceptable originals Maximum number of originals scanned in one go Placing originals on the original glass Placing booklet-type originals such as books or catalogs When black streaks appear on the copied image Media types Maximum size Maximum number Paper weight When placing a large amount of originals with a long width Making Copies Check if paper is placed in the drawerPlace the original Select the copy modes as required When Next original? appears When the number of sheets exiting has exceededWhen the paper has run out YES Stopping/Resuming copying Press the CLEAR/STOP button during scanning or copying Interrupting copying and making another copy Interrupt copy Press the Interrupt button Using Bypass Tray Media type Paper size Maximum sheet Capacity *1 Bypass copying Check the menu NonsizeSet the paper size Set the paper type When bypass copying has finished Selecting Image Mode Adjusting Density Level Before Making CopiesPaper Selection Zooming In/Out Copy Image Default settings Contents Default setting at installationBefore Making Copies Confirming set functions Paper Selection Automatic paper selection APS Manual paper selection Place paper in the drawer Place the original Selecting the drawer of the equipment Copying Different Sizes in One Go MIXED-SIZE Copying When Change direction ORG appears Zooming In/Out Copy Image Automatic magnification selection AMS When Change direction ORG appears Specifying both the sizes of the original and the copy paper Specifying reproduction ratio manually Selecting Image Mode Adjusting Density Level To adjust the density to the desired levelTo return it to the automatic copy density mode DarkPage 101 109111 Copy Menu Operating in copy menuSelecting buttons A, B and C Zoom Copy function list Function Description Copying in Same Page Order as Originals Sort Copying Select SORT, and then press the Enter buttonFinishing Sort Sorting Alternately One Set by One Alternation ButtonSelect ALTERNATION, and then press the Enter button Finishing Sort Nonsort Sorting in Magazine Type Arrangement Magazine Sort Finishing Nonsort AlternationMagazine Sort Magazine Sort Shifting Paper to Make Margin Image Shift Enter buttonImage Shift Left Margin Right Margin Right Margin Erasing Shadow on Edge Edge Erase Select ON, and then press the Enter button or buttonEdge Erase OFF Edge Erase Copying on Both Sides Duplex Simplex P.91 Split P.91 Duplex P.92 Copying on one side SplitBook 2 P.94 When all the originals have been scanned Copying on both sidesDuplex Duplex Simplex Book TypeTablet Type Tablet Type Open to top Copying booklet on both sides Press the Drawer button to select the paper source to useSelectton. Book 2, and then press the Enter button or but Duplex Split Right Right Right Left Left LeftBook Margin When copying the last Yessingle Copying Right and Left Pages Separately Dual Place paper in the drawer Place an original When all the pages are scanned Dual OFFSelect the other copy modes as required, and then press Start button Printing Page Number, Date and Time Annotation Printing Page Number, Date and Time Annotation Annotation Number Changing Copy Setting on Each Job JOB Build JOB Build OFF Ready JOB BuildAMS JOB Build Copying 2 or 4 Pages into 1 Page 2IN1/4IN1 2IN1 4IN1 2IN1 Duplex a Side 1, b Side4IN1 Duplex a Side 1, b Side Simplex Duplex Duplex Book Type Tablet Type Copying Both Sides of Card into 1 Page ID Card CardSelect ON, and then press the Enter button ID Card OFF Place a card original on the original glass 100% Sort Zoom FinishingTurn over the card and place it on the original glass again Copying Both Sides of Card into 1 Page ID Card Press the Cancel button Tion ratioXY Zoom Changing Sizes in Horizontal and Vertical Directions XY Zoom Registering Functions Frequently Used JOB Memory Registering combination of functionsSet all functions you want to register Select JOB Memory in the copy menu, and then press Recalling combination of functions MEMORY4Select RECALL, and then press the Enter button or button Recall Recall MEMORY2 MEMORY3 Page Before Changing the Settings 117 Date and Time 119139 Department Code 141 APS / AMS 157 Before Changing the Settings Displaying the user functions mode main screenDefault Settings Lists 03.INITIAL Setup Operating buttons for changing the settings Returning to the copy mode main screenButton Clock setting Select Initial Setup withDate and Time Press the User Functions button Key in the date MONKey in the time Date and time display Time display formatDate format Month format Display Language Setting Initial Setup Date & TimeSelect Language with Language Paper Size Setting General SettingDrawer Size Drawer Size Drawer 1 02.DRAWER Drawer Walkup Screen Setting General Setting Drawer SizeTimers Walkup Screen Walkup Screen CopyFAX Scan Timer Setting Time of automatic function clear Time of automatic low power mode TimersSelect Auto Clear with Auto Clear Timers Auto Clear Auto Power SaveAuto Sleep Time of automatic sleep mode / super sleep mode Timers Auto PowerSave 1MIN Timers Auto Clear 2.AUTO Power Save Timers AUTO240MINAuto Sleep Energy Saving Mode Setting General Setting Department Code FAX Drawer SettingEnergy Saving Mode Energy Saving Mode Super Sleep ModeSleep Mode Weekly Timer Setting Weekly Timer Select on with and buttons, and then press the Enter buttonSunday Press the User Functions button or copy mode button Volume Adjustment General Setting Timers 04.WEEKLY TimerSpeaker Volume Speaker Volume Alarm VolumeKEY Touch Volume 3.RINGER Volume Alarm Volume Touch Key Tone Setting Touch KEY Tone Touch KEY Tone OFF Setting department codes Department Code General Setting Weekly Timer 05.SPEAKER Volume Department Code Recover OLD DataDepartment Code NEW Enter the master code name, and then press the Enter button Master Code Code Number Enter Master Code NAMEMAX20Key in the master code, and then press the Enter button Master Code Master Code Number Enter Master Code Enter the department name, and then press the Enter button Department Code Number Enter Department NAMEMAX20Key in the department code, and then press the Enter button Department Code Department Number Changing department names or codes Department Code Enter Department NUMBER1-99 Department Code NumberDepartment Code Delete Modify Enter a new department name, and then press the Enter button Deleting department codes Delete Modify Retain Clearing counter values Department Code Modify Retain Count Clear Printing out counter values Select Lists withLists Function Supply Notice Canceling department management Select no with and buttons, and then press the Enter button Department Code YES Select Copy Setup with Copy SetupMenu Customize Menu Customize Menu Customize Image Shift 5.DUAL ID Card Copy Setup Menu Customize Image Mode02.APS/AMS APS/AMS APS Image Mode Select Default Settings withSelect Copy Setup with Buttons, and then press Enter button Select Image Mode with Buttons, and then press Enter button Select the image mode with Image Mode TEXT/PHOTO PhotoText Density Adjustment Select LIGHT/DARK with Buttons, and then press Enter button LIGHT/DARK AutoManual LIGHT3 Finishing Mode Select Finishing with Buttons, and then press Enter button Finishing NON Sort Pop-Up Display Setting Default Settings 02.LISTSInitial Setup Date & Time 02.LANGUAGE Drawer SET POP-UP Did you change paper size? Various List Printing Department Code Menu List Printing Select Menu List withMenu List Menu List 05.TEST Mode ROM Version DisplayMachine Revisions Service Notification Service NotificationMail Settings Mail Settings Sending an EmailSend NOW Mail Address Setting Email addresses Mail Settings Send NOWMail Address Enter the Email address and then press the Enter button Setting the customer information Customer InformationCustomer Name Customer Name Enter NAMEMAX50 UserPage When This Message Appears 178 Paper Jams 180 192199 When This Message Appears Message Meaning Countermeasure Press Start KEY Paper Jams Checking position of paper jamsMessage Position of Paper Jam When paper jams occur frequently When releasing jammed paperDo not tear jammed paper Do not touch the photoconductive drum Paper Jams Paper Jams Paper Jams Paper Jams Paper jams on bypass tray Paper jams within Automatic Duplexing Unit optionalPull out the paper jammed on the bypass tray Paper jam behind transfer unit Paper jams within fuser unit Close the transfer unit and the side cover Paper jams within Paper Feed Unit optional Paper jams within Paper Feed Pedestal optional Open the paper feed cover of the Paper Feed Pedestal Paper Jams Replacing Toner Cartridge Never attempt to incinerate toner cartridges Recommended toner cartridges Open the front cover Hold down the green lever Pull out the toner cartridge Replacing Toner Cartridge Clean the charger Insert the toner cartridge along the rail Replacing Toner Cartridge With the transfer charger wire Before Calling Service Technician General operationPhenomenon Usual cause Countermeasure Toner-related items Original/Copy paper-related items Image trouble Tact with the original glass Before Calling Service Technician Page Maintenance and Inspection Daily Inspection 206 Daily Inspection Original glass Guides Platen sheet Cleaning charger Open the front cover Clean the charger Cleaning transfer charger Daily Inspection Page STUDIO182/212/242 Specifications List Print Format 219 STUDIO182/212/242 Specifications OPC Continuous copying speed Paper size Feeder STUDIO182 STUDIO212 STUDIO242 Specifications of Options Reversing Automatic Document FeederAutomatic Document Feeder Automatic Duplexing Unit Paper Feed Pedestal Drawer Module Packing List Copying Function Combination Matrix Combination Matrix 1/2 Combination Matrix 2/2 Department code list List Print FormatFunction list Supply notice list Mailbox list Configuration page list NIC status page list Menu list Menu List Program Index Numerics 37, 55 137 Index Page Multifunctional Digital Systems