Manuals
/
Brands
/
Computer Equipment
/
Printer
/
Toshiba
/
Computer Equipment
/
Printer
Toshiba
manual
Models:
205L
255
305
355
455
1
1
128
128
Download
128 pages, 6.81 Mb
MULTIFUNCTIONAL DIGITAL SYSTEMS
Troubleshooting Guide
Contents
Main
Page
Preface 1
Preface
How to read this manual Symbols in this manual
Screens
Trademarks
Page
CONTENTS
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
Chapter 2 TROUBLESHOOTING FOR COPYING
Chapter 3 TROUBLESHOOTING FOR PRINTING
Chapter 4 TROUBLESHOOTING FOR SCANNING
Chapter 5 TROUBLESHOOTING FOR e-Filing
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Page
Page
TROUBLESHOOTING FOR THE HARDWARE
8 Messages Displayed on the Touch Panel
Messages Displayed on the Touch Panel
When a message appears on the touch panel, see the table below to solve the problem.
Messages Displayed on the Touch Panel 9
10 Messages Displayed on the Touch Panel
Error Codes
Clearing a Paper Jam 11
Clearing a Paper Jam
Locating a paper jam
Clearing a paper jam
Clear the paper jam
After clearing the jam, close all the opened covers.
Tips on removing the jammed paper
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
38 Clearing a Paper Jam
Clearing paper jams caused by a wrong paper size setting
Jam when making copies or prints (using a drawer)
Connect the finisher to the equipment.
Press the [POWER] button on the control panel until a sound is heard.
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
54 Replacing a Toner Cartridge
Recommended toner cartridges
Open the front cover.
Hold down the green lever.
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Removal and Installation of the Exit Support Tray
Page
74 Copying Problems
Copying Problems
Copying Problems 75
Page
Page
78 Print Job Problems
Print Job Problems
Clearing print job errors
Press the [JOB STATUS] which is blinking.
Cannot remember the document password for a Private Print job
Printer Driver Problems
Cannot print (port setting problems)
Cannot print (SNMP Community Name problems)
Command line options not processed
Printer Driver Problems 81
Retrieval of printer configuration failed
Cannot print a job as expected using PS3 printer driver
Cannot change settings on the [Fonts] tab and the [Configuration] tab
82 Network Connection Problems
Network Connection Problems
Cannot print with the equipment (network connection problems)
Cannot print with SMB print
Cannot print properly with AppleTalk print
Client Problems 83
Client Problems
Checking the client status
84 Hardware Problems
Hardware Problems
Startup page not printed
Print jobs not output
Page
86 Scanning Problems
Scanning Problems
Cannot E-mail my scans
Cannot find the data saved in the shared folder
Page
e-Filing Web Utility Problems
e-Filing Web Utility terminates the session
Numerous sub windows repeatedly appear
Displaying the items in the Contents Frame takes a long time
e-Filing Web Utility Problems 89
Error messages
See the table below to troubleshoot the problem if a message appears.
Message Corrective Action
Page
CONNECTIONS
92 Locating the Equipment in the Network
Locating the Equipment in the Network
Cannot locate the equipment in the network
I cannot locate the equipment in the network.
Locating the Equipment in the Network 93
Cannot locate the equipment with Local Discovery
Local Discovery cannot detect the equipment.
94 Locating the Equipment in the Network
Equipment does not respond to ping command
The equipment does not respond to a ping command.
Check the network settings following the checklist below.
LDAP Search and Authentication Problems
Network shutdown occurs or touch panel disabled after LDAP search
LDAP authentication takes a long time
96 Printing Problems (Network Related)
Printing Problems (Network Related)
Raw TCP or LPR print in a Windows operating system environment
SMB print and Point&Print in a Windows operating system environment
No Check... Yes No Corrective Action
Printing Problems (Network Related) 97
IPP print in a Windows operating system environment
Novell print in a NetWare environment
98 Printing Problems (Network Related)
Macintosh environment
UNIX/Linux environment
Network Fax (N/W-Fax) Driver Problems 99
Network Fax (N/W-Fax) Driver Problems
N/W-Fax Driver Installation Error Messages
Setup needs to copy Windows NT files
Client software CD now required
File *.DRV on client CD could not be found
Page
Fax transmission cannot be performed with a cover sheet
Page
Page
Hardware Status Icons on TopAccess [Device] Tab
Page
106 Error Messages
Error Messages
Error Messages 107
108 Error Messages
Error Messages 109
110 Error Codes
Error Codes
Error codes on print jobs
Page
112 Error Codes
Error codes on transmission and reception
Error Codes 113
114 Error Codes
Error Codes 115
Error codes on scan jobs
116 Error Codes
Error Codes 117
118 Error Codes
Page
120 When You Think Something Is Wrong With the Equipment
When You Think Something Is Wrong With the Equipment
General operations
When You Think Something Is Wrong With the Equipment 121
Originals and paper
122 Regular Maintenance
Regular Maintenance
INDEX