
1 TROUBLESHOOTING FOR THE HARDWARE
Message | Problem Description |
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Examine stapler in the Saddle Stitch | Staple jam has occurred in the stapler | Remove the jammed staples. |
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unit | of the saddle stitch unit. | P.50 “Staple jam in the saddle stitch unit” | |||
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Check staple cartridge in the Saddle | No staples are left in the stapler of the | Refill the staples. |
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Stitch unit | saddle stitch unit. | P.59 “Refilling With Staples” |
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Check staple cartridge | No staples are left in the stapler of the | Refill the staples. |
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| finisher. | P.59 “Refilling With Staples” |
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Examine Stapler | Staple jam has occurred in the stapler | Remove the jammed staples. |
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| of the finisher. | P.43 “Clearing a Staple Jam” |
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Saving energy Press START button | The equipment has entered into the | Press any of the [START], [COPY], | |||
| energy saving mode since it has not | [SCAN], [PRINT], [FAX] and [ENERGY SAVER] | |||
| been used for a certain time. | buttons to clear the energy saving mode. | |||
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CHANGE DRAWER TO CORRECT | No paper suitable for the original is | Place the suitable size paper for the original in the | |||
PAPER SIZE | set. | drawer. |
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| The size of the original is not detected | Replace the original while aligning the side guides of | |||
| correctly because the original is sent | the Reversing Automatic Document Feeder to its | |||
| from the Reversing Automatic | width so that it will be placed straight. | |||
| Document Feeder (optional) at a |
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Time for periodic maintenance | The equipment requires inspection | Contact your service representative for maintenance. | |||
| and maintenance by a service |
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| technician. |
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POWER FAILURE | A job was interrupted by a power | The print or fax job may be incomplete. Press [JOB | |||
| failure or some other reason. | STATUS] to check whether any jobs are unfinished. | |||
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| To clear the messages, press the [FUNCTION | |||
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| CLEAR] button twice. |
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ERASING DATA | The Data Overwrite Enabler is | This message is displayed if the Data Overwrite | |||
| clearing the data. | Enabler (optional) is installed. You can operate the | |||
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| equipment while the message is displayed. | |||
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Check paper size setting on control | Paper jam has occurred because of a | Register the paper size correctly. Just releasing the | |||
panel for Bypass | mismatch between the paper size | paper jam does not prevent another paper jam. | |||
| placed in the bypass tray and the size | P.38 “Clearing paper jams caused by a wrong | |||
| registered for the bypass tray in the | paper size setting” |
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| equipment. |
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Set the paper on the bypass tray | The paper placed on the bypass tray | Remove the jammed paper and set the paper again. | |||
again. | jammed. |
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Check the direction or size of the | The direction or the size of the paper | Check the direction and the size of the paper and then | |||
paper on the bypass tray and press | placed on the bypass tray is incorrect. | replace it on the bypass tray. |
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START |
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Reboot the machine | An error has occurred in the | Rebooting the equipment may correct the error. To | |||
| equipment and it stopped normal | reboot the equipment, turn the main power switch off | |||
| operation. | and then on. |
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TONER NOT RECOGNIZED | The toner cartridge is not installed. Or | Install the toner cartridge correctly. | |||
| it is not installed correctly. | P.53 “Replacing a Toner Cartridge” | |||
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| A toner cartridge not recommended | Use a | |||
| by TOSHIBA is being used. | P.53 “Replacing a Toner Cartridge” | |||
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Toner near Empty | Toner is running out. | Prepare a new toner cartridge. |
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| (About another 1000 copies, set at the time of | |||
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| shipment, can be made after this message appears.) | |||
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| y Replace a toner cartridge after the message | ||
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| “Install new toner cartridge” is displayed. | ||
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| y If you replace a toner cartridge with a new one | ||
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| while some toner is still left, make sure you | ||
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| follow the procedure | P.57 “Replacing a | |
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| “Near Empty” toner cartridge”. | ||
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Install new toner cartridge | No toner is left. | Replace the toner cartridge. |
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| P.53 “Replacing a Toner Cartridge” | |||
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Please Empty Hole Punch Waste | The Hole Punch Unit dust bin is full. | Remove the paper punchings. |
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| P.70 “Cleaning the Hole Punch Dust Bin” | |||
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Not enough Work Space to store | Internal memory available ran out | To print out the data for the originals stored (scanned) | |||
originals | while scanning. | until the message appeared, press [YES] on the touch | |||
Will you print out stored originals? |
| panel. To delete the stored data, press [NO]. | |||
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