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255, 355, 455, 305, 205L manual Contents
Models:
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205L
355
255
455
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128 pages
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Troubleshooting
Error codes
Maintenance
Copying Problems
Clearing print job errors
Clean the charger
Turn off the main power switch
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6 CONTENTS
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Contents
Troubleshooting Guide
Page
How to read this manual Symbols in this manual
Preface
Screens
Trademarks
Page
Contents
Troubleshooting for Scanning
Checking the Equipment Status with TopAccess
Contents
Cleaning the Charger Cleaning the Hole Punch Dust Bin
Removal and Installation of the Exit Support Tray
Clearing a Paper Jam
Clearing a Staple Jam
Message Problem Description Corrective Action
Messages Displayed on the Touch Panel
Change Drawer to Correct
Limits Scanned has exceeded the limit
Clearing a Paper Jam
Locating a paper jam
Clearing a paper jam
Tips on removing the jammed paper
Clear the paper jam
After clearing the jam, close all the opened covers
If paper jams occur frequently
Under the tray
Lower the original feeder tray Close the upper cover
Clearing a Paper Jam
Paper jam in the drawer feeding portion
Paper jam in the Large Capacity Feeder optional
Close the cover of the drawer feeding portion
Open the Large Capacity paper feed cover
Remove the jammed paper Close the paper feed cover
Paper jam in the Paper Feed Pedestal optional
Paper jam in the bypass tray
Paper jam in the automatic duplexing unit
Open the automatic duplexing unit Remove the jammed paper
Paper jam on the paper transport path
Unit.Remove the jammed paper while lifting up the transfer
Paper jam in the fuser unit
Do not touch the fuser unit or the metal portion around it
Remove paper that sticks out from the exit tray side
Clearing a Paper Jam
Raise the lever and open the upper receiving tray
Paper jam in the Bridge Kit optional
Close the Bridge Kit cover
Remove the jammed paper Open the Bridge Kit cover
Open the Hole Punch Unit cover
Holdingfinisher. the lever, open the upper receiving tray
Remove the jammed paper
When the Hole Punch Unit MJ-6101 is installed
Lift up the Hole Punch Unit and remove the jammed paper
Clearing a Paper Jam
Clearing a Paper Jam
Turn the left knob clockwise while pressing it
Saddle stitch unit
Paper jam in the Saddle Stitch Finisher MJ-1025 optional
Separate the finisher from the equipment
Close the front cover of the finisher
Separate the finisher from the equipment
Turn the green knob on the lower right side clockwise
Paper jam in the Hanging Finisher MJ-1031 optional
Clearing paper jams caused by a wrong paper size setting
Jam when making copies or prints using a drawer
Remove the jammed paper
Jam when making copies or prints using the bypass tray
Drawer button on the touch panel
Jam when printing from the FAX
Turn off the main power switch
Clearing a Paper Jam
Remove the jammed staples
Clearing a Staple Jam
Staple jam in a finisher Finisher MJ-1101
Saddle Stitch Finisher MJ-1024
Lower the guide while holding the knob. a Stapling area
Raise the guide while holding the knob
Saddle Stitch Finisher MJ-1025
On both sides
Clearing a Staple Jam
Hanging Finisher MJ-1031
Clearing a Staple Jam
Staple jam in the saddle stitch unit
Fit the staple cartridges
Clearing a Staple Jam
Replacing a Toner Cartridge
Open the front cover Hold down the green lever
Recommended toner cartridges
Pull out the toner cartridge
Clean the charger
Close the front cover
Replacing a Near Empty toner cartridge
Press JOB Status Press the Toner tab
See
Fit a new staple case on the staple cartridge
Refilling With Staples
Refilling finisher staples Finisher MJ-1101
Saddle Stitch Finisher MJ-1024
Close the front cover of the finisher
Saddle Stitch Finisher MJ-1025
Staple case
Return the stapler unit to the finisher
Hanging Finisher MJ-1031
Staple case
Refilling saddle stitch unit staples
Remove the empty staple cartridges
Fit the new cartridges
Close the front cover of the finisher
Cleaning the Charger
Open the front cover Clean the charger
Cleaning the Hole Punch Dust Bin
Hole Punch Unit MJ-6101 / MJ-6004
Hole Punch Unit MJ-6005
Pull the hole punch dust box out of the Hole Punch Unit
Cleaning the Hole Punch Dust Bin
Removal and Installation of the Exit Support Tray
Troubleshooting for Copying
Copying Problems
Copying Problems
Problem Description Cause Corrective Action
Copying Problems
Page
Print Job Problems
Printer Driver Problems
Network Connection Problems
Client Problems
Print Job Problems
Clearing print job errors
Problem Description
Printer Driver Problems
Cannot print port setting problems
Cannot print Snmp Community Name problems
Command line options not processed
Retrieval of printer configuration failed
Cannot print a job as expected using PS3 printer driver
Cannot print properly with AppleTalk print
Network Connection Problems
Cannot print with SMB print
Client Problems
Checking the client status
Print jobs not output
Hardware Problems
Startup page not printed
Troubleshooting for Scanning
Scanning Problems
Cannot find the data saved in the shared folder
Scanning Problems
Cannot E-mail my scans
Troubleshooting for e-Filing
Filing Web Utility Problems
Numerous sub windows repeatedly appear
Filing Web Utility Problems
e-Filing Web Utility terminates the session
Error messages
Message Corrective Action
Filing Web Utility Problems
Ldap Search and Authentication Problems
Printing Problems Network Related
Network Fax N/W-Fax Driver Problems
Locating the Equipment in the Network
Locating the Equipment in the Network
Cannot locate the equipment in the network
Cannot locate the equipment with Local Discovery
Equipment does not respond to ping command
Check the network settings following the checklist below
Ldap Search and Authentication Problems
Ldap authentication takes a long time
Printing Problems Network Related
IPP print in a Windows operating system environment
Novell print in a NetWare environment
Macintosh environment
UNIX/Linux environment
Network Fax N/W-Fax Driver Problems
N/W-Fax Driver Installation Error Messages
Setup needs to copy Windows NT files
Client software CD now required
This port is currently in use
Problem with the current printer setup
Location does not contain information about your hardware
Fax transmission cannot be performed with a cover sheet
Page
Error Messages 106 Error Codes 110
104
Hardware Status Icons on TopAccess Device Tab
Printer Error
Paper Empty
Error Messages
TopAccess Message Corrective Action
Documents in the Scan folder have been deleted by a user
MFP
Error Messages
Error Codes
Error codes on print jobs
A2A1
Error codes on transmission and reception
Device name
3D20
Error codes on scan jobs
Save as File
Store to e-Filing
Perform the print with the administrator’s password. If
When You Think Something Is Wrong With the Equipment 120
Regular Maintenance 122
When You Think Something Is Wrong With the Equipment
General operations
Originals and paper
Guide
Regular Maintenance
Scanning area surface of the long rectangular glass
Index
Toner cartridge replacing User information
DP-2090/2520/3000/3570/4570 OME080178B0
Multifunctional Digital Systems