472 Troubleshooting Procedures

The HDD or system board may be the reason of a HDD fault. Either of these two components

may be damaged. To determine if the computer’s HDD is functioning properly, perform the

following procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue

with the other procedures as instructed.

Procedure 1: Diagnostic test

Procedure 2: Connector and replacement check

Procedure 1

Diagnostic test

Run the Diagnostic Program, which will automatically execute the HDD R/W test. Refer to Chapter 3, Tests and Diagnostics for more information on the program.

If an error is located, go to Procedure 2. If an error is not located, the HDD function is functioning properly.

Procedure 2 Connector and replacement check

The HDD module or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks.

Check 1 Make sure that the HDD module is securely slotted into the system board. If the problem persists, go to Check 2.

Check 2 The HDD module may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 3.

Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

Satellite A210/ A215, Satellite Pro A210, EQUIUM A210, SATEGO A210 Series Maintenance Manual

47

Page 76
Image 76
Toshiba a210 manual Procedure Diagnostic test