Removing Jammed Media | Toshiba B-850 specification

6. TROUBLESHOOTING

EO1-33029

6.3 Removing Jammed Media

6.3Removing Jammed Media

CAUTION!

Do not scratch the Print Head or Platen using a sharp instrument, as this may cause media feed failure or damage to the printer.

NOTE:

If you get frequent jams in the Cutter, contact a TOSHIBA TEC authorized service representative.

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from under the Upper Sensor Ass’y as follows:

1.Open the Top Cover.

2.Push the Head Block Release Lever to release and raise the Print Head Block.

3.Lift the Upper Sensor Ass’y, and remove the jammed media.

Upper Sensor Ass’y

4.Clean the Platen and sensors as described in Section 5.1.1 .

5.Media jams in the Cutter Module can be caused by conditions such as wear or residual glue from label stock on the Cutter Blade. Do not use non-specified media with the Cutter.

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Toshiba B-850 owner manual Removing Jammed Media

Contents

852-TS12-QQ Energy Star is a U.S. registered mark $51,1 3UHFDXWLRQV Table of Contents On Line Mode Product Overview Features UnpackingIntroduction Accessories Appearance DimensionsFront View Rear View Interior Operation Panel Precautions Printer Setup Procedure before Operation Assembling the Supply Holder Frame Assembling the Accessories Connecting the Cables to Your Printer Connecting the Power Cord Turning on the Printer Turning the PrinterTurning OFF the Printer Disassembling the Supply Holder Unit Installing the Media onto the Supply Holder Unit Installing the Media and reassembling the Supply Holder Unit Loading Media into the Printer Print Head Block Element Release Lever Down Printer Setting the Feed Gap Sensor Setting Sensor PositionsSetting the Black Mark Sensor Loading the Ribbon COM Inserting the Optional Pcmcia Cards Test Print At the same time Test Print Overview Operating Modes Printer Operation Operating Modes System Installing the Printer DriversSystem Requirements Driver Download EO1-33029 Installing the Printer Drivers Driver Download Driver Installation Cont Driver Installation Add Printers Add Printers Uninstalling the TEC B-852 Printer Driver Using the B-852 Printer Properties Menus Printer Operation General Properties Tab Print to the following Details Tab Transmission Retry ∙ In Print to the following port, click the port just mapped Regional Settings Tab Regional Settings Tab Setup Tab Portrait Landscape Rotated Additional Advanced Options Graphics Tab Bar Fonts Tab Printer Operation Bar Fonts Tab Cont. Bar Code Options Stock Tab Stock Tab Sensor Select Stock Tab Options tab, the following display screen will appear Options Tab Testing Tab Testing Tab Testing Tab Testing Tab About Tab About Tab Operation Panel On Line Mode Dump Mode Operation Reset Cleaning MaintenancePrint Head/Platen/ Sensors Care/Handling of the Media and Ribbon Restart key TroubleshootingError Messages Error Messages Problems/Causes Solutions Error Messages Problems/Cause Solutions Possible ProblemsPossible Problems Causes Solutions Removing Jammed Media „Threshold setting procedure Threshold SettingFeed key A1.1 Printer Appendix 1 SpecificationsModel 852-TS12-QQ Label A1.2 OptionsA1.3 Media A1.3.1 Media Type A1.3.2 Detection Area of the Transmissive Sensor A1.3.4 Effective Print Area A1.3.3 Detection Area of the Reflective Sensor A1.4 Ribbon Appendix 2 Messages and Leds Symbols in the message Following message appears „Interface Cables Appendix 3 Interface A4.1 Operation Panel Appendix 4 System Mode A4.2 Overview If the power is turn on while Printing mode selection A4.3 Self-Diagnostic TestMaintenance counter/parameter settings print out Print head element check Self-Diagnostic Test and the result print out A4.4 Printer Parameter Fine Adjustment Restart Feed Feed Length Fine Adjustment Cut Position Fine Adjustment Back Feed Length Fine Adjustment Axis Fine Adjustment Thermal Transfer Print Thermal Direct Print Rewind Motor Feed Motor Ribbon Motor Voltage Fine Adjustment Feed/Rewind Motor Feed Gap Sensor A4.4 Printer Parameter Fine Adjustment ContThreshold Manual Fine Adjustment Black Mark/Feed Gap Sensor Black Mark Sensor A4.5 Test Print Print Condition SettingTest Pattern Selection Specifying the Print Condition for the Test Print Issue Count Setting Printing Mode Selection Print Speed SettingSensor Type Selection Label Length Setting Issue Mode SelectionPaper Feed Selection Slant Line 3 dots Test Print Pattern SelectionPause key Slant Line 1 dot Factory Test CharactersBarcode Non-Printing Auto Print A4.6 PCL Emulation Setting Print Speed Emulation ON/OFF SelectionSensor Type Selection Media Width Setting Issue Mode SelectionMedia Size Selection Media Length Setting A4.7 Additional Information A4.7.1 Self-Diagnostic Test Result Sample and Descriptions Sdram 8MB SENSOR1 0 0 0 0 0 0 0 0 1 0 0 1 EXP.I/O OK Total Feed ∙ Descriptions of the Maintenance Counter ODD ODD Letter A4.7.3 Magnified Views of Slant Line Pattern Appendix 5 Print Samples UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits CODE39 Full Ascii KIX Code MaxiCode UPC-A+2 digits UPC-A+5 digits Bar code Glossaries Pre-printed media Index Index Page Page EO1-33029C