Toshiba B-852 Load the ribbon properly, Attach the Cutter Cover properly Remove the jammed paper

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33055

5.2 Possible Problems

5.2Possible Problems (Cont.)

Possible Problems		Causes
Nothing is printed on	1.	The media is not loaded properly.
the media.	2.	The ribbon is not loaded properly.
	3.	A print head is not installed properly.
	4.	The ribbon and media are not
		matched.
The printed image is	1.	The ribbon and media are not
blurred.		matched.
	2.	The Print Head is not clean.
The Cutter does not	1.	The Cutter Cover is not attached
cut.		properly.
	2.	The media is jammed in the Cutter.
	3.
		The Cutter Blade is dirty.

Solutions

1.Load the media properly.

⇒Section 2.4.

2.Load the ribbon properly.

⇒Section 2.6

3.Install the Print Head properly. Close the Print Head Block.

4.Select an appropriate ribbon for the media type being used.

1.Select an appropriate ribbon for the media type being used.

2.Clean the print head using the supplied Print Head Cleaner.

⇒Section 4.1.1

1.Attach the Cutter Cover properly.

2.Remove the jammed paper.

⇒Section 4.1.3

3.Clean the Cutter Blade.

⇒ Section 4.1.3

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