Chapter Troubleshooting | Toshiba E205 guide

2 Troubleshooting

Chapter 2

Troubleshooting

2-i	Satellite/E200/E205 Maintenance Manual

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Toshiba E205 manual Chapter Troubleshooting

Contents

PSE20 PSE25 Disclaimer CopyrightTrademarks Safety Precautions Preface Satellite/E200/E205 Maintenance Manual Conventions Acronyms Table of Contents Error! Bookmark not Defined Chapter Diagnostic Programs Chapter ErrorBookmark not defined CPU Installing the Speakers Appendices Hardware Overview Hardware Overview Chapter Contents Figures Tables Features Features Hardware Overview Hardware Overview Features  ODD Features Hardware Overview Hardware Overview Features ID Parts Description Placement Computer Block Diagram System Board Configurations System Unit Components Hardware Overview System Unit Components System Unit Components Hardware Overview − Gpio  KBC Hardware Overview System Unit Components 2.5-inch HDD 2.5-inch HDD Hardware Overview DVD Super Multi +-R Double Layer Hardware Overview DVD Super Multi +-R Double Layer Power Supply Power Supply Hardware Overview Batteries Main BatteryBattery Charging Control Hardware Overview Batteries RTC Battery Batteries Hardware Overview Quick/Normal Charging Time Chapter Troubleshooting Troubleshooting Chapter Contents Procedure HDD Error Code and Status Outline Troubleshooting Outline Basic Flowchart Troubleshooting Basic Flowchart Basic Flowchart Troubleshooting Basic Flowchart 1/2 END Basic Flowchart Troubleshooting Troubleshooting Power Supply Procedure 1 Power Icon Check Power Supply Troubleshooting DC in LED Procedure 2 Connection Check Procedure 3 Replacement Check Procedure 1 Message Check System Board TroubleshootingSystem Board Troubleshooting System Board Procedure 2 Test Program Check Procedure 2 Partition Check HDD TroubleshootingHDD Troubleshooting HDD Procedure 3 Format Check Procedure 4 Test Program Check HDD Error Code and Status Procedure 5 Connector Check and Replacement Check Procedure 2 Connector Check and Replacement Check Keyboard TroubleshootingProcedure 1 Test Program Check Keyboard Procedure 3 Connector Check and Replacement Check Troubleshooting DisplayProcedure 1 External Monitor Check Display Display Troubleshooting Procedure 1 ODD Cleaning Check ODD Optical Disk Drive 10 LAN Troubleshooting LAN Procedure 2 Connector Check Finger Print Optional2.10 Audio Test TroubleshootingFinger Print Optional Troubleshooting Finger Print Audio Test Ieee 1394 Test Troubleshooting Ieee 1394 Test Troubleshooting Cooling Module Cooling Module Cooling Module Troubleshooting Diagnostic Programs Diagnostic Programs Iii Page General Diagnostic Programs General Diagnostic Programs General Quick Test Quick Start Diagnostic ProgramsQuick Start Customization Test Diagnostic Programs Quick Start CPU Speed Test Step by Step Diagnostic Programs Quick Start Keyboard Layout test Hotkey Test Audio Record Test Audio Play TestDMI Read DMI Write 9 3D Sensor Test If all data is less than ranges, it will be OK Rear Upper Right Upper Front Upper Left System Information View Logs Exit to Free DOS Diagnostics Screen ExplanationDiagnostics Windows Test Running Status and Report Panel  Program Name and Its Version Service Diagnostic Ver1.10 Title Bar Quick Start Diagnostic Programs Overview Diagnostic Programs 3OptionOptions Options Menu Notes Option Diagnostic Programs Batch Parameters Configuration  Pause Enable  Wait On Error Break On Error  Monitor Battery Life ∙ Time Limit Min Item’s Parameters Configuration∙ Time Limit Hrs ∙ Number Of Loops ∙ Parameters ∙ InteractiveLoad Batch Parameters Save Batch Parameters LOG Parameters Setting ∙ Log file Name  Append to Old Log File Log Device Info on Fail Specify LOG Viewer ∙ ↑, ↓ LOG Viewer∙ Page Up, Page Down LOG File Sample Pass Subtests Diagnostic Programs Subtests Diagnostic Programs Subtests HDD Vesamem System Test Diagnostic Programs System TestSubtest 01 CPU  NPU Basic Functions Test System Test Diagnostic Programs NPU Interrupt Test Subtest 02 Boards Subtest 03 FAN Speed Test Diagnostic Programs System Test Memory Test Memory Test Diagnostic ProgramsSubtest 01 Bios ROM Subtest 02 Parity Diagnostic Programs Memory Test Subtest 03 Patterns Subtest 04 Extended Pattern Diagnostic Programs Memory Test Subtest 07 Memory Address Subtest 05 Walking 1’s TestSubtest 06 Walking 0’s Test Subtest 08 Refresh Test Subtest 11 Data Bus Test Subtest 12 Memory Speed Test Storage Storage Diagnostic ProgramsPassword：hard disk Subtest 01 HDD Diagnostic Programs Storage Storage Diagnostic Programs Subtest 02 ODD Video Video Diagnostic ProgramsSubtest Diagnostic Programs Video Video Diagnostic Programs Subtest 02 640 * 480 VGA Mode Subtest 03 Vesa Video Modes Subtest 04 Vesa Video Memory Subtest 05 AGP Test Subtest 06 LCD Panel Test Subtest 08 Color Purity Test Subtest 09 Direct Color Test Subtest 10 DAC/Palette Address Subtest 01 LAN Card Communication CommSubtest 1394 Peripheral Diagnostic Programs PeripheralSubtest Keyboard Peripheral Diagnostic Programs Subtest Led Test Diagnostic Programs Peripheral Peripheral Diagnostic Programs Error Codes and description Diagnostic Programs 11Error Codes and Description Error Codes and Description Diagnostic Programs 03xx Board FAN 31xx Audio Can not find IEEE1394 Quick Test Item List3 Diagnostic Programs Quick Test Item List Chapter Replacement Procedures Replacement Procedures Chapter Contents HDD Error! Bookmark not Figures 29 Removing the display mask General Replacement Procedures HDD Replacement Procedures General Safety Precautions Satellite/E200/E205 Maintenance Manual Before You Begin Disassembly Procedures Assembly Procedures Tools and Equipment Screw Tightening Torque Symbol examples Symbols of Screws on the Computer BodyColors of Screw Shanks Battery Pack Battery Pack/Bridge MediaReplacement Procedures Battery Pack/Bridge Media Removing the Battery Pack Battery Pack/Bridge Media Replacement Procedures Installing the Battery Pack Bridge Media SD Card / Memory Stick / xDPicture Card Removing the Bridge Media Installing the Bridge Media Replacement Procedures Keyboard Removing Keyboard Keyboard Replacement Procedures Installing the Keyboard Bottom Cover Replacement Procedures Bottom CoverRemoving the Bottom Cover Bottom Cover Replacement Procedures Latch Bottom cover Installing the Bottom Cover Display Assembly Replacement Procedures Display AssemblyRemoving the Display Assembly Replacement Procedures Display Assembly Installing the Display Assembly Memory Module Memory Module Replacement ProceduresRemoving the Memory Module Replacement Procedures Memory Module Installing the Memory Module Wireless LAN Card Replacement Procedures Wireless LAN CardRemoving the Wireless LAN Card Replacement Procedures Wireless LAN Card Installing the Wireless LAN Card HDD Replacement Procedures Removing the HDD Replacement Procedures HDD 11 Removing the HDD chassis Installing the HDD ODD Bay Module Replacement Procedures ODD Bay ModuleRemoving the ODD Bay Module ODD Bay Module Replacement Procedures Installing the ODD Bay Module Disassembling the ODD Drive Assembling the ODD Drive Bluetooth Module Replacement Procedures Bluetooth moduleRemoving the Bluetooth module Replacement Procedures Bluetooth Module Installing the Bluetooth Module CPU Cooling Module and Fan CPU Cooling Module and Fan Replacement ProceduresRemove the CPU cooling module and Fan Replacement Procedures CPU Cooling Module and Fan 16 Applying silicon grease Installing the CPU Cooling Module and Fan 12 CPU Replacement Procedures 12 CPURemoving the CPU 12 CPU Replacement Procedures Installing the CPU 22 Securing the CPU System Board Replacement Procedures Removing the System Board Replacement Procedures4.13 System Board 23 Disconnect from system board Installing the System Board Speakers Replacement Procedures SpeakersRemoving the Speakers Speakers Replacement Procedures Installing the Speakers Switch Board and Finger Print Board Removing Switch Board and Finger Print Board Switch Board and Finger Print Board Replacement Procedures Installing Switch Board and Finger Print Board Light Sensor Board and Audio Board Replacement Procedures Light Sensor Board and Audio BoardRemoving the Light Sensor Board and Audio Board Light Sensor Board and Audio Board Replacement Procedures Installing the Power Board, Switch Board and Logo LED Board DC-IN cable, RGB Board and RJ45 cable Removing DC-IN cable, RGB Board and RJ45 cable DC-IN cable, RGB Board and RJ45 cable Replacement Procedures Installing DC-IN cable, RGB Board and RJ45 cable Display Mask Replacement Procedures Display MaskOpen Display Mask Removing the Display Mask Display Mask Replacement Procedures Installing the Display Mask LCD Module Replacement Procedures LCD ModuleOpen LCD module Removing the LCD module LCD Module Replacement Procedures 31 Removing the LCD module Installing the LCD Module LCD Module CCD Board and MIC CCD Board and MICRemoving the CCD Board and MIC Replacement Procedures CCD Board and MIC Installing the CCD Board and MIC LED Board and Card Reader Board LED Board and Card Reader Board Replacement ProceduresRemoving the LED Board and Card Reader Board Replacement Procedures LED Board and Card Reader Board Installing the LED Board and Card Reader Board Appendices CN200 Hot key Connector 6-Pin CN3050 RGB Connector 14-Pin Precautions for handling the LCD module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Apx. B Board Layout Appendices Figure B-1 Board layout front System Board Back View Appendices Apx. B Board Layout Appendices Apx. C Pin Assignments RGB BD Connector 14-Pin CN200 Hot key Connector 6-Pin System Board CN205 LED Connector 20-Pin CN204 Card Reader Connector 8-PinCN202 CN209 Finger Print BD Connect 4-Pin CN208CN250 CN251 Hot key BD Connector 4-Pin CN280 Touchpad Connector 6-Pin CN1300 CN281CN470 AppendicesApx. C Pin Assignments CN1401 CN1700 CN1750 Sata ODD Connector 13-Pin CN1800 CN2150 CN2000CN2250 CN3000 LCD Cable Connector 40-Pin CN3050 CN3150 CN4100 DDR3DRAMRST# Dgnd MABS2 CN4101 DDR3 So-DImm1 Connector 204-Pin Dgnd MCKE2 MCKE3 MBBS2 CN4300 FAN Connector 3-Pin CN6000 CN6970 Battery Connector 9-PinCN9400 CN9600 RGB BD Connector 14-Pin CN9500 LED BD Connector 20-PinCN9601 RGB BD to MB Connector 15-Pin CN9802 USB#1 Connector 4-Pin CN9801 Speaker Connector 4-PinCN9803 Audio BD Connector 24-Pin CN9900 Card Reader BD Connector 38-Pin Table C-36 Card Reader BD Connector pin assignments 38-Pin JACK9800 SPDIF/ Head Phone Connector 6-Pin CN9903 Card Reader BD to MB Connector 8-PinJACK9801 External MIC Connector 6-Pin Appendix D Keyboard Scan/Character Codes Keyboard Scan/Character Codes Appendices Appendices Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 2/4 Table D-1 Scan codes set 1 and set 2 3/4 Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-3 Scan codes in Numlock mode Table D-5 Scan codes in overlay mode Table D-7 No.126 key scan code United States US Keyboard Japan JP Keyboard Korean KR Keyboard Apx E Key Layout Thai TH Keyboard Taiwan TC KeyboardApx E Key Layout Appendices United Kingdom EN Keyboard UK English CB Keyboard