Toshiba MA-600-1 owner manual Time standard 10 minutes, a timeout error occurs on the ECR

3. READ (X) AND RESET (Z) REPORTS EO1-11155

3.2 General Notes On Report Takings

3.When a response from the EFT terminal was not sent correctly (i.e. when a sales transaction data was not correct), an error message “RESPONS NG” is shown on the LCD display.

At this time, follow the procedure below.

Step 1: Ask the hosting company which sales transaction was not correct on the telephone.

Step 2: Take a Local Transaction Inquiry Read Report to confirm the transaction sequence. (Refer to (7) Local Transaction Inquiry.)

Step 3: Perform a void operation to delete a target item in the sales transaction. (Refer to Section 11.13 Void, Operator’s Guide.)

Step 4: Retry to enter the deleted item. (Manual card number entry)

Step 5: Perform a Change Batch Number. (Refer to (4) Change Batch Number.)

Step 6: Retry to perform a Close Batch to make a settlement.

(3)Close Batch (with Debit)

A close batch command is sent to the EFT terminal.

Sales transaction of the day is ended and a batch file is sent to the host to make a settlement.

Example

•Operation: Mode Lock: Z for reset (reset only)

When the ECR is being outside a sale and in Z mode, depress the [↓] key twice to select “3 EFT(BATCH)”. And depress the [3] or [Enter] key.

Depress the [↓] key twice to select “3 CLOSE BATCH(DEBIT)” and depress the [3] or [Enter] key.

The close batch (with Debit) is in process.

When the operation was successfully completed, this message is displayed.

If it was failed, an error message is displayed. (NOTE 2)

TEC STORE			NOTES:
1343 PEACH DRIVE
		1.		After processing, a receipt showing the processing result is issued.
PHONE: 87-6437
Open 8:00am to 7:00pm			2. When no response was sent from the EFT terminal within a specified
				time (standard: 10 minutes), a timeout error occurs on the ECR and
Closed: every Wednesday
				an error message “NO RESPONS” is shown on the LCD display.
10-20-2006 FRI #3001
CLOSE BATCH D			OK:	The operation was successfully completed.
	OK
			NG: The operation was failed.
9999	07:32TM			BATCH ALREADY CLOSED is printed under NG when CLOSE BATCH has already been
				executed.

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