5. DISPLAY |
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| 5.1 LCD Display | |
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| ERROR MESSAGE TABLE | ||
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| Error Message | Cause of the Error | Canceling the Error |
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| (Standard Setting) |
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| CASHING PROHIBIT | Check cashing prohibition error | The depressed key has been programmed with the |
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| status of |
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| your nearest TOSHIBA TEC representative if |
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| necessary. |
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| CLOSE DRAWER | The drawer must be closed before the operation. | Fully close the drawer. |
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| CODE ERROR | A specified code has not been programmed at | Input the PLU code that has been programmed. |
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| the PLU entry. |
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| COMP QUANTITY | Quantity is not entered at a PLU entry even | Input a quantity. |
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| when the quantity entry compulsion status has |
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| been selected. |
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| COMPULSORY CODE | No code has been entered where it is | Input a specified code. |
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| compulsory. |
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| COMPULSORY SLIP | No slip is set when the remote slip print | Set a slip paper on the remote slip printer. |
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| compulsion for the previous balance entry has |
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| been selected by the program option. |
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| CONDITION ERROR | Condition error | Take a reset report (Z report) prior to performing the |
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| programming operation. |
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| CONSIGNMENT | Consignment compulsion error | Perform a consignment print operation. |
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| COMPULSORY |
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| COVER OPEN | Receipt cover open error | Fully close the receipt cover, then depress the [C] key. |
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| ← RECEIPT |
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| FIN R/A PROHIBIT | Finalizing a | Finalize the |
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| attempted even when it is prohibited. | media key that has been programmed with permission. |
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| FS TL ONLY | Food stamp only error | Contact your nearest TOSHIBA TEC representative if |
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| necessary. |
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| FS TL PROHIBIT | Sale finalization by the food stamp is prohibited. | Contact your nearest TOSHIBA TEC representative if |
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| necessary. |
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| HEAD OPEN | Journal paper retainer open error | Fully close the journal paper ratainer, then depress the |
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| JOURNAL → |
| [C] key. |
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| HEAD TEMP ERROR | The print head has overheated. | Turn off the ECR and contact your nearest TOSHIBA |
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| TEC representative. |
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| MANAGER REQUIRED | The operation requires a Manager Intervention. | Call your manager to perform the operation in MGR |
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| mode. |
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| MDR COMP | When the money declaration feature has been | Call your manager to perform a money declaration |
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| selected, the issuance of the daily financial | operation. |
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| report or prohibited reports is attempted prior to |
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| performing the money declaration operation. |
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| MISC ERROR | Other errors |
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| Mode change is done while any operation is | Return the Mode Lock to a proper position. |
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| performed. |
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| NEGATIVE NUMBER | Negative balance error when the credit balance | The program option setting is required. Contact your |
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| is allowed by the program option. | nearest TOSHIBA TEC representative if necessary. |
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| Or perform the operation in MGR mode. |
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| NO PRICE INPUT | The | Input a price, then perform the registration operation. |
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| the price entry is attempted. |
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| NO RESPONS | No response was sent from the EFT terminal, | Check the status of the EFT terminal, then retry to |
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| causing a timeout error on the ECR. | perform the operation. |
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| OPERATION ERROR | Key sequence or operation procedure error | Depress the [C] key, then retry to perform the |
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| operation correctly. |
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| OV_TEND PROHIBIT | The depressed key has been programmed with | Perform a registration operation so as not to result in |
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| the status of |
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| PAPER END | The journal printer runs out of the paper. | Replace the journal roll with a new one, then depress |
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| JOURNAL → |
| the [C] key. |
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| PAPER END | The receipt printer runs out of the paper. | Replace the receipt roll with a new one, then depress |
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| ← RECEIPT |
| the [C] key. |
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| PC COMM ERROR | File receiving error (when a PC is connected). | Retry to perform PC communication. |
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| PIN ERROR | Entry of the PIN No. in the EFT transaction | Depress the [C] key, then retry to perform the |
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| caused an error. | operation correctly. |
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| PRICE INPUT | A price entry is attempted at the | Depress the [OPEN] ([PR OPEN]) key, then input a |
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| PROHIBIT ERROR | department/PLU entry. | price. |
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| PROGRAM ERROR | Programming error | Contact your nearest TOSHIBA TEC representative. |
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| RECEIPT REQUIRED | Prior to the issuance of store receipt, a | Issue an EFT store receipt, then perform a subsequent |
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| subsequent transaction was attempted in an | transaction. |
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| EFT transaction. |
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| RESPONS NG | Response from the EFT terminal was not sent | Retry to perform the EFT transaction operation. |
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| correctly. |
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| RETURN PROHIBIT | Return entry with the [EBT CASH] or [EBT F/S] | Contact your nearest TOSHIBA TEC representative if |
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| key is prohibited by the program option setting. | necessary. |
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