Manuals
/
Brands
/
Computer Equipment
/
Personal Computer
/
Toshiba
/
Computer Equipment
/
Personal Computer
Toshiba
PORTG M500
- page 40
1
40
374
374
Download
374 pages, 8.51 Mb
2 Troubleshooting Procedures
2-ii
[CONFIDENTIAL]
PORTÉGÉ M500 Maintenance Manual (960-559)
Contents
Main
Toshiba Personal Computer PORTG M500 Maintenance Manual
TOSHIBA CORPORATION
Page
Preface
Page
Page
Table of Contents
Page
Page
Page
Page
Page
Page
Chapter 1 Contents
Page
1.1 Features
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
1.2 2.5-inch Hard Disk Drive
1.2 2.5-inch Hard Disk Drive 1 Hardware Overview
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 1-13
Table 1-1 2.5-inch HDD specifications (2/2)
1.3 Keyboard
1.4 Optical Drive 1 Hardware Overview
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 1-15
1.4 Optical Drive
1 Hardware Overview 1.4 Optical Drive
1-16 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
1.5 TFT Color Display
Page
1.6 Power Supply
1 Hardware Overview 1.6 Power Supply
1-20 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 1-6 Power supply output rating
1.7 Batteries
Page
1.8 AC Adapter
Page
Page
Page
Chapter 2 Contents
Page
2.1 Troubleshooting
Page
2.2 Troubleshooting Flowchart
Page
Page
Page
2.3 Power Supply Troubleshooting
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
2.4 System Board Troubleshooting
Page
Page
Page
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-23
Table 2-4 Debug port (Boot mode) error status (1/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-24 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (2/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port (Boot mode) error status (3/10)
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-25
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-26 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (4/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-27
Table 2-4 Debug port (Boot mode) error status (5/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-28 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (6/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-29
Table 2-4 Debug port (Boot mode) error status (7/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-30 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (8/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-31
Table 2-4 Debug port (Boot mode) error status (9/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-32 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (10/10)
NOTE: Status outputted by the test means the last error detected in the debug port test.
Page
Page
Page
2.5 USB FDD Troubleshooting
Page
Page
2.6 HDD Troubleshooting
Page
Page
Page
Page
2.7 Keyboard and Touch pad Troubleshooting
Page
Page
2.8 Display Troubleshooting
Page
2.9 Optical Drive Troubleshooting
Page
2.10 Modem Troubleshooting
Page
2.11 LAN Troubleshooting
2.12 Bluetooth Troubleshooting
Page
2.13 Wireless LAN Troubleshooting
Page
2.14 Sound Troubleshooting
Page
Page
2.15 Bridge media Slot Troubleshooting
2.16 Fingerprint sensor Troubleshooting
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Chapter 3 Contents
Page
Page
Page
3.1 The Diagnostic Test
Page
Page
3.2 Executing the Diagnostic Test
Page
Page
Page
Page
3.3 Setting of the hardware configuration
Page
3.4 Heatrun Test
3 Tests and Diagnostics 3.5 Subtest Names
3-12 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
3.5 Subtest Names
3.5 Subtest Names 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-13
Table 3-1 Subtest names (2/2)
3.6 System Test
Page
3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
Page
Page
3.10 Floppy Disk Test
Page
3.11 Printer Test
Page
3.12 Async Test
3.13 Hard Disk Test
Page
Page
3.14 Real Timer Test
Page
3.15 NDP Test
3.16 Expansion Test
Page
3.17 CD-ROM/DVD-ROM Test
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-35
3.18 Error Code and Error Status Names
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
3-36 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 3-2 Error codes and error status names (2/3)
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-37
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-39
Table 3-4 Error register contents
3.20 ONLY ONE TEST
Page
Page
Page
Page
Page
Page
3.21 Head Cleaning
3.22 Log Utilities
Page
3.23 Running Test
3.24 Floppy Disk Drive Utilities
Page
Page
Page
Page
3.25 System Configuration
Page
3.26 Wireless LAN Test Program (Atheros)
Page
Page
Page
Page
Page
Page
3.27 Wireless LAN Test Program (Intel-made a/b/g)
Page
Page
Page
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
Page
Page
Page
Page
Page
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-75
If the target machine has any problem, it displays Error CODE. The following message is displayed.
Table 3-5 Error message
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-76 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Page
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-78 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-79
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-80 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-81
Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2)
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-82 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 3-8 Common error code
Page
3.29 Sound Test program
Page
Page
Page
Page
Page
3.30 SETUP
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Chapter 4 Contents
Page
Page
Page
4.1 General
Page
Page
Page
Page
Page
Page
4.2 Battery pack
Page
4.3 PC card
4.4 Bridge media
4.5 HDD
Page
Page
4.6 Optical drive
Page
Page
4.7 Keyboard
Page
Page
4.8 Memory module
Page
4.9 Cover FAT assembly
Page
Page
Page
Page
4.10 Fingerprint sensor board
Page
4.11 Touch pad
Page
4.12 SW membrane
Page
4.13 Bluetooth module
Page
4.14 Wireless LAN card
Page
4.15 MDC (Modem Daughter Card)
Page
4.16 Internal microphone
Page
4.17 RTC battery
Page
4.18 Harness holder / LAN cable
Page
Page
4.19 System board / DC-IN jack
Page
Page
4.20 Modem jack / Wireless communication SW
Page
Page
4.21 Fan/CPU
Page
Page
Page
4.22 HDD cable/PC card slot
Page
4.23 LCD unit/FL inverter
Page
Page
Page
Page
Page
4.24 Speaker/LCD cable
Page
4.25 Cover latch
4.26 Wireless LAN antenna/Bluetooth antenna
Page
4.27 Hinge
Page
4.28 Battery slider
4.29 Fluorescent Lamp
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Appendix Contents
Page
Page
Page
Appendix A Handling the LCD Module
Precautions for handling the LCD module
Page
Page
Page
Page
Page
Page
Appendices Appendix B Board Layout
B-2 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table B-1 System board (FBMOS*) ICs and connectors (front)
Page
Page
B.3 Fingerprint Sensor Board (FBMOF*) Front and Back View
Page
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-1
Appendix C Pin Assignments
System board C.1 CN1400 SO-DIMM A connector (200-pin)
Table C-1 SO-DIMM A connector (200-pin) (1/3)
Appendices Appendix C Pin Assignments
C-2 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table C-1 SO-DIMM A connector (200-pin) (2/3)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-3
Table C-1 SO-DIMM A connector (200-pin) (3/3)
Appendices Appendix C Pin Assignments
C.2 CN1410 SO-DIMM B connector (200-pin)
Table C-2 SO-DIMM B connector (200-pin) (1/3)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-5
Table C-2 SO-DIMM B connector (200-pin) (2/3)
Appendices Appendix C Pin Assignments
C-6 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table C-2 SO-DIMM B connector (200-pin) (3/3)
C.3 CN1850 Main HDD interface connector (11-pin)
Appendices Appendix C Pin Assignments
C-8 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.4 CN1810 ODD interface connector (50-pin)
Table C-4 ODD interface connector (50-pin)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-9
C.5 CN2110 PC card interface connector (70-pin)
Table C-5 PC card interface connector (70-pin)
Appendices Appendix C Pin Assignments
C-10 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.6 IS2101 MEDIA BRIDGE interface connector (42-pin)
Table C-6 MEDIA BRIDGE interface connector (42-pin)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-11
C.7 CN2600 Wireless LAN card interface connector (52-pin)
Table C-7 Wireless LAN card interface connector (52-pin)
Appendices Appendix C Pin Assignments
C-12 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.8 CN3010 MDC interface connector (12-pin)
Table C-8 MDC interface connector (12-pin)
C.9 CN3200 Keyboard interface connector (34-pin)
C.10 CN3240 PAD interface connector (8-pin)
Table C-10 PAD interface connector (8-pin)
C.12 CN4100 LAN interface connector (12-pin)
C.13 CN3490 LPC debug port interface connector (12-pin)
Table C-13 LPC debug port interface connector (12-pin)
C.14 CN4200 IEEE 1394 interface connector (4-pin)
Table C-14 IEEE 1394 interface connector (4-pin)
C.16 CN4614 USB 6/4 connector (8-pin)
C.17 CN4614 USB 0 connector (4-pin)
Appendices Appendix C Pin Assignments
C-16 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.18 CN5000 LCD interface connector (40-pin)
Table C-18 LCD interface connector (40-pin)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-17
C.19 CN5080 RGB connector (15-pin)
Table C-19 RGB connector (15-pin)
C.22 CN6170 Speaker connector (4-pin)
C.20 CN6050 Internal microphone connector (2-pin)
C.23 J6310 Headphone connector (5-pin)
Table C-23 Headphone connector (5-pin)
C.24 CN8800 DC-IN connector (4-pin)
C.27 CN8771 FAN interface connector (4-pin)
C.28 CN9520 Fingerprint sensor board interface connector (6-pin)
Page
Appendix D Keyboard Scan/Character Codes Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] D-1
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendices Appendix D Keyboard Scan/Character Codes
D-2 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] D-3
Table D-1 Scan codes (set 1 and set 2) (3/4)
Page
Page
Appendices Appendix D Keyboard Scan/Character Codes
D-6 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
Page
Page
Appendix E Key Layout
Page
Appendix F Wiring diagrams
Page
Appendix G BIOS rewrite procedures
Page
Appendix H EC/KBC rewrite procedures
