Toshiba PORTG M500 2.9 Optical Drive Troubleshooting

2.9 Optical Drive Troubleshooting 2 Troubleshooting Procedures
PORTÉGÉ M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-49
2.9 Optical Drive Troubleshooting
This section describes how to determine if the optical drive (DVD-ROM&CD-R/RW or
DVD Super Multi drive) is functioning properly. Perform the steps below starting with
Procedure 1 and continue with the other procedures as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
The CD-ROM/DVD-ROM test program is stored in the Diagnostics Disk.
For the test, prepare test Media.
Then insert the Diagnostics Disk in the USB floppy disk drive, turn on the computer and run
the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the
diagnostics test procedures.
If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2.