Toshiba TECRA A2 manual Hardware and system checklist, System start-up

Troubleshooting

Software The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software.

If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages.

Next, check any error messages in the OS documentation.

Hardware If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:

■	System start-up	■	Floppy disk drive
■	Self test	■	PC card
■	Power	■	Pointing device
■	Password	■	USB
■	Keyboard	■	Memory expansion
■	LCD panel	■	Sound system
■	Hard disk drive	■	Monitor
■	CD-ROM drive	■	Modem
■	DVD-ROM drive	■	LAN
■	DVD-ROM&CD-R/RW drive	■	Wireless LAN
■	DVD-R/-RW drive	■	Printer

■DVD Super Multi drive

System start-up

When the computer does not start properly, check the following items:

■Self Test

■Power Sources

■Power-on Password

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