Toshiba TECRA A2 manual Dvd-R, Dvd-Rw, Dvd+R

Troubleshooting

DVD Super Multi drive

For more information , refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access	Make sure the drive's drawer is securely closed.
a CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD
	isproperly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD/DVD. Make sure there
	is no obstruction. Remove any foreign object.
	Check whether the CD/DVD is dirty. If it is, wipe it
	with a clean cloth dipped in water or a neutral
	cleaner. Refer to the Media care section in
	Chapter 4 for details on cleaning.
Some CD/DVDs run	The software or hardware configuration may be
correctly, but others do	causing a problem. Make sure the hardware
not	configuration matches your software's
	needs.Check the CD/DVD's documentation.
	Check the type of CD/DVD you are using. The
	drive supports:
	DVD-ROM:	DVD-ROM, DVD-Videol,
		DVD-R, DVD-RW, DVD+R,
		DVD+RW, DVD-RAM
	CD-ROM:	CD-DA, CD-Text, Photo CD
		(single/multi-session), CD-
		ROM Mode 1, Mode 2, CD-
		ROM XA Mode 2 (Form1,
		Form2), Enhanced CD (CD-
		EXTRA), CD-G (Audio CD
		only), Addressing Method 2
	Recordable CD:	CD-R, CD-RW

Check the region code on the DVD. It must match that on the DVD Super Multi drive. Region codes are listed in the Fixed optical media drives section in Chapter 2, The Grand Tour.

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