ProblemProcedure | Toshiba TECRA A2 manual

Troubleshooting

ProblemProcedure

Check the type of CD/DVD you are using. The drive supports:

DVD-ROM: DVD-ROM, DVD-Video

CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD- ROM Mode 1, Mode 2, CD- ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD- EXTRA), CD-G (Audio CD only), Addressing Method 2

Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Fixed optical media drives section in Chapter 2, The Grand Tour.

If problems persist, contact your dealer.

9-10	User’s Manual

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Toshiba TECRA A2 manual ProblemProcedure

Contents

User’s Manual Portable Personal Computer Disclaimer CopyrightTrademarks FCC notice Declaration of Conformity Information FCC informationFCC conditions Modem warning notice ContactVcci Class B Information Conformity Statement Japan regulations Network Compatibility StatementRegion selection Redial Type of service Telephone company proceduresIf problems arise Disconnection Instructions for IC CS-03 certified equipment Fax branding Modem warning notice for Australia AT&F AT&W AT%TE=0 ATZ User’s Manual General conditions Optical disc drive safety instructions Teac DVD Super Multi DV-W24E Toshiba DVD-ROM&CD-R/RW SD-R2512 DVD-R/-RW SD-R6112, SD-R6332 Hitachi LG Panasonic DVD-ROM&CD-R/RW UJDA750 DVD-R/-RW UJ-811BTJB-A DVD Super Multi UJ-820 International precautions Xxi User’s Manual Xxii Table of Contents Getting Started Xxv HW Setup Keyboard Accessing HW Setup Security lock Toshiba support -22 Before you call -22 Where to write Manual contents Preface Conventions AbbreviationsIcons Keys Display Key operationMessages Preface Xxxii User’s Manual General Precautions Stress injury Heat injury Pressure or impact damage PC card overheatingMobile phone Central Processing Unit CPU Performance Disclaimer RTC battery General Precautions Xxxvi User’s Manual Introduction Equipment checklistHardware Software FeaturesWindows XP Professional Power Memory Hard disk drive DisksCD-ROM drive DVD-ROM Display Built-in Keyboard Pointing DevicePorts Slots Communications Wireless LANModem Security Special featuresSoftware Power on password Intelligent powerBattery save mode Panel power on/off Heat dispersal Standby Utilities DiagnosticTool DLA for Toshiba Options Indicators Grand TourFront with the display closed System Left side Right side Headphone jack Model of AC adaptor that comes with BacksideYour computer Link indicator Parallel portModem jack LAN jack Ether Underside Notches Front with the display open Front of the Touch Pad model with the display open Display hinge Display screenStereo speakers Touch Pad Power button Zoom out button System indicators PowerBattery Built-in HDD Keyboard indicators Arrow modeNumeric mode Caps Lock USB floppy disk drive Eject button Fixed optical media drives Region codes for DVD drives and mediaWritable discs CDs DVDs FormatsCD-ROM drive DVD-ROM drive DVD-ROM&CD-R/RW drive DVD-R/-RW driveDVD Super Multi drive DVD read Speed maximum CD read CD-R write CD-RW write AC adaptor 11 The AC adaptor Setting up your work space Getting Started Placement of the computer Seating and posture Lighting Installing the battery pack Work habits Connecting the AC adaptor Securing the battery pack Connect the power cord to the AC adaptor Turning on the power Opening the display Turning off the power Windows XP setupShut Down mode Boot mode Hibernation mode Benefits of hibernationStarting Hibernation Select Turn Off Computer Standby mode Data save in hibernation modeOpen Toshiba Power Saver Automatic Hibernation Executing standby Benefits of standbyClick Start, click Turn Off Computer and click Stand by Restarting the computer Create Optical Recovery DiscsStandby limitations Restoring the preinstalled software from the Recovery HDD Getting Started Using the Touch Pad Operating Basics Using the USB floppy disk drive Connecting 3 1/2 floppy disk driveDrag and drop Scroll Disconnecting 3 1/2 floppy disk drive Using optical media drivesClick floppy disk drive Loading discs Pressing the DVD-ROM eject button Lay the CD/DVD, label side up, in the drawer Removing discs Removing a CD/DVD Writing CDs on DVD-ROM&CD-R/RW drive Before writing or rewriting Writing CD/DVDs on DVD-R/-RW drive When writing or rewritingWriting CD/DVDs on DVD Super Multi drive Important message DVD-R/-RW drive Important message DVD Super Multi driveDisclaimer DVD-R/-RW drive Disclaimer DVD Super Multi drive DVD-RWDVD Specifications for Rerecordable Disc for Version When writing or rewriting RecordNow! Basic for Toshiba DLA for Toshiba Data VerificationVideo When WinDVD Creator 2 Platinum is used Media care Sound SystemCD/DVDs Floppy disks Volume control ModemMicrophone level Audio controller Setting Properties menu Modem Selection Dialing Properties Connecting Disconnecting Wireless communication switch Wireless LANSecurity Indicator status Indication Wireless communication indicatorLAN cable types Connecting LAN cable Disconnecting LAN cable Cleaning the computer Moving the computer Heat dispersal 11 Protruded portions Keyboard Typewriter keys Soft keys Fn key combinations F1 … F12 function keysEmulating keys on enhanced keyboard Hot keys Keyboard Wireless setting Fn + F8 are not used Keypad overlay Windows special keysFn Sticky key Temporarily using normal keyboard overlay on Arrow modeNumeric mode Turning on the overlays Generating Ascii characters Temporarily using overlay overlay offTemporarily changing modes Power and Power-Up Modes Power conditionsPower on Power off No operation Universal DC in 15V green Power on Power off No operation AdaptorNot DC in 15V off Connected Battery indicator Power indicatorsDC in 15V indicator Battery types Power indicatorHigh Capacity battery pack Blinking orange Battery pack Battery pack Real Time Clock battery Care and use of the battery packSafety precautions Power and Power-Up Modes Power and Power-Up Modes Charging the batteries ProceduresTime Monitoring battery capacity Battery charging notice Maximizing battery operating time Retaining data with power off Replacing the battery pack Extending battery life Removing the battery pack Releasing the battery pack Installing the battery pack Starting the computer by password Power-up modesPanel power on/off Windows utilities System Auto Off HW Setup and Passwords HW SetupAccessing HW Setup HW Setup window Password General Parallel Port Mode Parallel/Printer Device Config Device Configuration Boot Priority Bar will appear only under the selected device HDDs are searched for a boot command Card. DefaultNo Fn key equivalent Default Following order the built-in HDD, and the PC Wake-up on Keyboard LAN HW Setup and Passwords User’s Manual Power devices Optional DevicesCards/memory Peripheral devices PC card Inserting a PC card Memory expansion Removing a PC card Optional Devices Installing memory module You can install the main memory module in either slot Installing the memory module Removing memory module Additional battery pack Additional AC adaptor PA3283U-2ACA or PA3283E- 2ACA External monitor Battery chargerParallel printer Set the Parallel Port Mode and press OK Advanced Port Replicator IIl Connecting the Port Replicator To connect the Port Replicator, follow the step below Security lock Security lock Optional Devices User’s Manual Troubleshooting Problem solving process Preliminary checklist Analyzing the problem Hardware and system checklist System start-up Power Overheating power downProblemProcedure Self test Battery AC powerProblem Procedure Problem Real Time Clock Keyboard PasswordLCD panel Hard disk drive Some CDs run correctly ProblemProcedure CD-ROM Use only media recommended by Toshiba If problems persist, contact your dealer DVD-R, DVD-RW, DVD+R Floppy disk drive PC card Pointing device Touch Pad USB USB mouse Memory expansion Sound system Monitor Modem Carrier Wireless LAN LAN Printer Toshiba supportBefore you call Where to write Outside of Europe Australia Germany & AustriaCanada France China Netherlands Outside of Europe United States of America United Kingdom Rest of Europe Specifications Physical DimensionsEnvironmental Requirements Size Power Requirements Built-in Modem Impedance Error correcting Power supplySpeed Transmitting level Specifications User’s Manual Display controller Display Controller and ModesVideo modes Video Type Resolution Character Video modes VGAScanning Mode Mono Grph Vertical Video modes 855GMEColors Frequency Hz 64K/64K 100 640 16M/16M Video modes 852GM 64K/64K 100 1400 16M/16M Virtual with XGA Panel only 1600 1920 Display Settings Extended Desktop FigureB-2 Intel 82852/82855 GM/GME Graphics Controller Prope Use Hardware Decode Acceleration Reboot your machine Display Controller and Modes User’s Manual AT Commands Repeat last commandAnswer command +++ Escape sequence En Echo command Bn Communication standard settingDn Dial Ln Monitor speaker volume Mn Monitor speaker modeHook control Request ID information Return on-line to data mode Nn Modulation handshakeSelect pulse dialing Result code control Command Dial tone Busy Supported Result Code Detect Signal Select tone dialingVn DCE response format Result code selection, call progress monitoring Dial tone detect Busy tone detectZn Recall stored profile Cn Data Carrier Detect DCD control Load factory settings Gn V.22bis guard tone controlKn Local flow control selection Pn Select Pulse Dial Make/Break Ratio WW Tn Self-test commands Display Current ConfigurationStore current configuration \Nn Error control mode selection \Qn Local flow control selection \Vn Protocol result codeView numbers in blacklist Cn Data compression control Result Codes OK n=0,3 Error Otherwise Registers Register valuesS0 Auto answer ring number ATSn? S3 Command line termination characteruser defined S1 Ring counterS2 AT escape character user defined S4 Response formatting character user defined S6 Wait before dialing S5 Command line editing character user definedS7 Connection completion time-out S11 Dtmf dialing speed S8 Comma pause timeS12 Escape guard time S37 Dial line rate AT command set result codes Result Code Numeric Description DELAYED*2 Registers User’s Manual Mode Function Transmission speed Connect 32000 EC AT Command V90=V90=0 V90=1 User’s Manual Installing the internal modem Appendix F Removing the internal modem Card Specifications Wireless LANRadio Characteristics Wireless Ieee 802.11 Channels Sets Revision B and G Supported Frequency Sub-bandsModulation Technique 102457*1 Wireless Ieee 802.11 Channels Sets Revision a122467*2 132472*2 Wireless Channels Sets Turbo Mode Certification agencies AC Power Cord and ConnectorsEurope Switzerland Germany Configurations Parts Numbers Parts Numbers Glossary Abbreviations Glossary Ascii Glossary-4 User’s Manual Glossary-5 Erase See delete Glossary-7 Glossary-8 User’s Manual Level 2 cache See cache Main board See motherboard Glossary-10 User’s Manual Glossary-11 Glossary-12 User’s Manual Glossary-13 Glossary Glossary-14 User’s Manual Index Index User’s Manual Index-3 Index-4 User’s Manual