Toshiba TF 631 115 , Receiving problems

115 GB

Possible problems

Possible problems

TOSHIBATF 631

Problem

You press START to receive an document.

But you receive nothing.

Your recording paper is not fed out.

The dcoument received is difficult to read.

You receive a completely blank document.

The document received is partially printed.

You can send fax messages without any

problem, although you cannot receive any.

... and solutions

If the display shows an error message,

eliminate the fault and delete the display

with STOP.

Check the wiring. See page 8.

Check there is power to the machine.

The machine must be switched on (see

page 8).

Press STOP and remove the document.

When receiving the next fax, be sure to

replace the handset only after you have

pressed START.

Close the cover. Both sides of the cover

must be firmly locked in place.

Remove the jammed paper (see page

117).

Ask the sender to reset the resolution and

contrast or improve the quality of the

document e.g. by making the print on the

photocopy darker, enlarging or reducing.

Then have it send again.

Ask the sender to transmit the document

again (see page 31).

Check whether the sender loaded in the

correct manner.

Close the cover. Both sides of the cover

must be firmly locked in place.

Switch off receiving protection (see page

28).

Possible causes ...

Your have an error displayed.

The fax machine is not correctly connected.

The display is blank.

There is still a document in the feeder.

Your fax machine is set in manual receiving

mode and you replaced the handset before

pressing START.

The operator control panel is not closed.

The recording paper in your machine is

jammed.

Document quality is poor.

The telephone connection is poor.

The sender made a mistake when loading the

document.

The operator control panel of your fax machine

is not closed properly on both sides.

Receiving protection is activated.

technician, take your time and see if you

can help yourself. This checklist will help

you recognise and eliminate errors.

Receiving problems Your fax machine reports an operating error or

fails to perform the required function. Before

you make an unnecessary call on your service

Contents

Main Welcome to your fax machine TOSHIBATF 631 Contents Preparation Installation Reception of documents Transmit documents Unpacking Remove transport fittings: Prepare and insert the printer unit GB TOSHIBA TF 631 Change toner Page Connection to the mains Telephone connection Replace drum unit How to insert the recording paper: Install exit paper trays: Insert memory card 11 1.COMM. OPTIONS B PRINTING LIST 2.LISTS 4.MENU LIST Enter user name User name: 13 Enter terminal ID Continued from Enter user name Now enter the code Installation TOSHIBA TF 631 Setting dialling method 15 A Enter the digit(s) for obtaining public line Connection to PABX, obtaining a public line/ Digital PABXs Set language 17 Set date and time Set standby mode Automatic reception Manual reception To set reception mode do the following: Enter the required number 19 Reception reduction Memory reception Memory reception ON/ OFF Display messages for memory reception 21 Reception of documentsTOSHIBATF 631 SECURE RX Go to B BGo to A22Go to A1 A1 Enter the security code A2 Enter the old security code Enter the new security code B Activate and deactivate Secure Rx 25 Correct sequence print- out Multiple printout 27 Reception of documents Delete reception Press the JOB STATUS key Reception protection 29 Reception of documents Local copy Sorter function OFF Sorter function ON / / 31 TOSHIBATF 631 Document format Please note: Problem documents ... Automatic fax mes- sages ENTER TEL NUMBER, RESIDUAL MEMORY 78 % COMM. RE SERV ATION TEL NUMBER=(MAX128) READING INTO MEMORY FILE NBR = 01 RESIDUAL MEMORY 99 % 33 Stack mode This is different with your fax ma- chine: Useful job management 35 Important transmission Direct transmission 37 Enter the alphabet dial number Transmission using alpha dial Transmission one-touch dial Press the one-touch dial key 39 Faxing with telephone directory *) Enter the alphabet dial number use the control keys to select the required name Single multi-address transmission Press the MULTI key 41 Stored broadcast Broadcast via group number Enter group number Broadcast via one-touch dial key Monitoring (direkt) Activate monitoring ...confirm with START 43 Monitoring (by job) Set resolution MODE FINE U-FINE HALFTONE 45 Set contrast ECM on/off 47 Enter the page number number of pages protected transmission 49 reduced speed send cover sheet 51 Chain dialing Redial Manual call redial: Manual call redial (from memory) Press the REDIAL/PAUSE key Select the job which you want to redial. 53 Resend (retained job) Cancel a retained job (with retain job) 55 Cancel transmission The job is displayed as follows: Cancel job during direct transmission Press STOP Reserve polling General: Polling reserved Connection established End of polling. Reserve polling 57 Polling Polling protection Reserve single polling Enter the number Reserve polling, perma- nent (general infobox) ENTER TEL NUMBER SHIFT POLLING POLLING 1.POLLING 2.POLLING RESERVE 3.PROG. C ONT. POLL. Reserve permanent polling (Infobox) 59 Reserve polling, append documents Cancel polling reserva- tion 61 Polling Single polling Enter the fax number of the fax machine from which you wish to poll B Multiple polling Press the MULTI key Go to B Go to A B Cancel polling 65 Program Continous Polling Enter... 67 PollingTOSHIBATF 631 Reverse direction Enter the menu Page 69 Alphabet dial memory Page 71 Alphabet dial options Delayed Comm (2) Journal (3) Listening-in (4) Modify ABB numbers Procedure as described under Enter alphabet dial number: See page 69 73 Delete ABB numbers One-touch dial keys 1. Direct configuration of one- touch dial keys Save fax number directly on one- touch dial key Press the one-touch dial key Fax number input Page Cancel one-touch dial keys Refer to page 75 for procedure as described under One-touch dial keys 77 3333335 Define groups Define groups Enter group number Page 79 Edit groups Refer to page 77 for procedure as described under Define groups Enter an alphabet dial number Cancel groups Refer to page 77 for procedure as described under Define groups 81 Program selection list Transmission reports The various transmission reports and related options: 83 Transmission report: Page 85 Multi transmission report Multi polling report Transmission and reception journal Page Reservation list The function list Report printsTOSHIBATF 631 The dial number lists SHIFT TEL LIS T PRINT TELEPHONE NBRS LIST 1.ALL OF LISTS 2.ABB. NUMBERS 3.GROUP NUMBERS 91 Department list Mains failure report Delayed fax job SHIFT DELAYED COMM DELAYED COMM. TIME =HH:MM DD COMM. RE SERV ATION ENTER TEL NUMBER DELAYED COMM. TIME =HH:MM DD 93 Set transmission header position Reception trailer (RTI) Permanent monitoring 95 Call redial A B Set ringer volume 97 Power saver (stand by) B Enter the period Super Power Saver: Cost centre manage- ment Divider sheet 99 Enter the department name Department code Modify or delete a department 101 Disable department code Cover sheet Insert required cover sheet docu- ment 103 Retain jobs Input retaining time Query job status The LINE lamp lights up and indi- cates activity on the line Press the JOB STATUS key LINE 105 Basic setting, document length Basic setting, transmis- sion memory Basic setting, resolution and contrast 107 Basic setting, ECM (er- ror correction mode) Basic setting, protected transmission Basic setting, superfine reception (only with memory expansion) 109 Additional paper cas- settes (optional) Additional features (SUB, SEP, PWD) ENTER TEL NUMBER SUB: Error messages in the display General procedure to be followed for error messages in the display Display Error codes in journal Code ... and solutions Problem Possible causes ... Transmission problems 115 Problem ... and solutions Possible causes ... Receiving problems Cleaning document scanner Document jam 117 How to clear a recording paper jam Cleaning the corona After opening Remote maintenance (COMLINE) Connection to PABX 119 UK Connection information EPA ENERGY STAR Index Index