Possible problems

Error codes in journal

Code

If “TRANSMISSION ERROR” appears in the display of your fax machine, the error code describes the specific error. The same code is shown also in the journal and transmission report.

Cause

How to correct

10

No recording paper

Put more paper in the paper cassette.

 

 

 

11

Paper jam

Remove the jammed paper (see page

 

 

116).

 

 

 

12

Documents have jammed in the document

 

feed.

Remove the document jam as described on page 116.

13

Open the upper covers

Allow these covers to snap carefully into

 

 

position.

 

 

 

14

Toner empty

Replace the toner. (see page 6)

 

 

 

20

Power failure

A power failure has occurred.

 

 

 

21/E0/E6

Printer fault/Pix-Mem error

Try to remedy the printer fault yourself,

 

 

otherwise contact the customer service

 

 

of your TOSHIBA dealer.

 

 

 

22

Memory error

If this error occurs frequently, please

 

 

notify the customer service of your

 

 

TOSHIBA dealer.

 

 

 

23

Internal fault

If this error occurs frequently, please

 

 

notify the customer service of your

 

 

TOSHIBA dealer.

30

Transmission interrupted by the transmitter/

 

receiver.

Start the transmission process again or request your fax partner to repeat the transmission process.

32

Page error

A specific number of pages has been set,

 

 

but a different number of pages has been

 

 

sent (see page 47).

 

 

 

33

Polling error

Polling was not reserved, or

 

 

the password was incorrect, or

 

 

polling protection did not meet the speci-

 

 

fied criteria (see page 58).

 

 

 

42

Memory overflow

Use a lower resolution for your docu-

 

 

ments or send these documents in the

 

 

direct mode (see page 36).

 

 

If this error occurs frequently, please

 

 

contact your dealer for a memory exten-

 

 

sion.

 

 

 

50

Line busy

Test the connection using the listening-in

 

 

option (see page 42). Have you pressed

 

 

“*” on the extension for obtaining an

 

 

outside line (see page 15)?

GB 112 Possible problems

TOSHIBA TF 631

Page 112
Image 112
Toshiba TF 631 manual Error codes in journal, Code, GB 112 Possible problems