Vidikron 140/150 Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the Vision 140/150. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Vidikron Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The projector does not turn on	•	The Vision 140/150 is not	• Ensure that the Vision
after initial installation.		plugged in or the AC outlet		140/150 is plugged in and
		is not active.		that the AC outlet is active.
	• The VHD Controller is not		• Ensure that the VHD
		plugged in or the AC outlet		Controller is plugged in and
		is not active.		that the AC outlet is active.
	•	The remote control	•	Replace the batteries.
		batteries have run out.
	• The serial connection from		• Ensure that the RS-232
		the VHD Controller to the		output from the VHD
		Vision 140/150 is incorrect.		Controller is properly
				connected to the RS-232C
				input on the Vision 140/150
				(see Figure 3-9).
The projector and VHD	•	Lens cover is on or shutter	• Ensure that the lens cover is
Controller are both on, but		is closed.		off and the shutter is open.
there is no picture and	•	Lamp failed to ignite.	• Ensure that the lamp door
on-screen menus do not				is closed. If it is and the
appear.				problem persists, replace
				the lamp.
	• Faulty or incorrect video		• Ensure that the HDMI
		connection between the		output from the VHD
		VHD Controller and the		Controller is properly
		Vision 140/150.		connected to Input 2 (DVI)
				on the Vision 140/150
				(see Figure 3-9).
The display is on and menus	•	Incorrect source selection.	• Select the correct source.
appear, but there is no picture.	•	Source component is not	• Turn on the source
		turned on.		component.
	•	Source component is	•	Check connections from
		connected incorrectly or		source component to VHD
		not at all.		Controller.
A projected image from a DVD	•	DVD player is connected to	• Turn off progressive scan
is split or otherwise scrambled.		the Component input and		on the DVD player. Or,
		set to progressive scan		connect the DVD player to
		mode.		the HD1 or HD2 input.
Image appears “squeezed” or	•	Incorrect aspect ratio	• Select a different aspect
vertically stretched into center		selection.		ratio.
of screen.

5.3

Troubleshooting Tips

Vision Model 140/150 Owner’s Operating Manual 85