Troubleshooting

Fault Reference Table

Table 6-2

Fault reference table

 

 

 

 

 

 

 

 

Fault

 

 

 

 

number

Message

Type

Cause

Action

 

 

 

 

 

F500

Internal failure.

Manual

The silicon serial ID number

Reset the System

 

Service required.

 

has failed and the System

Control Panel. If

 

 

 

Control Panel has gone into

problem persists, call

 

 

 

Safe mode.

customer service.

 

 

 

 

 

F501

Internal failure.

Manual

The System Control Panel

Reset the System

 

Service required.

 

has suffered a non-volatile

Control Panel. If

 

 

 

memory failure.

problem persists, call

 

 

 

 

customer service.

 

 

 

 

 

F503

Internal failure.

Manual

The real-time clock in the

Reset the System

 

Service required.

 

System Control Panel has

Control Panel by

 

 

 

failed.

putting it in and

 

 

 

 

taking it out of Power

 

 

 

 

Save mode. If

 

 

 

 

problem persists, call

 

 

 

 

customer service.

 

 

 

 

 

F504

Network not available.

Automatic

The System Control Panel

Check connection

 

Check connection,

 

has lost communications

between the System

 

clear fault.

 

with the network because of

Control Panel and the

 

 

 

a faulty connection or

network.

 

 

 

electronic signal disruption.

 

 

 

 

 

 

F505

Internal failure. See

Manual

A controller fault has

Reset the System

 

guide.

 

occurred and the System

Control Panel. If

 

 

 

Control Panel has gone into

problem persists,

 

 

 

Safe mode.

disconnect and

 

 

 

 

reconnect network

 

 

 

 

cables, or put it in and

 

 

 

 

take it out of Safe

 

 

 

 

mode.

 

 

 

 

 

6–4

975-0083-01-01

Page 58
Image 58
Xantrex Technology 809-0910 manual Fault Reference Table, Fault Number Message Type Cause Action